I told her plenty of times to get the shaping right and she could not understand. I think it was a…read morelanguage barrier and I don't think my nails look like the picture that I wanted. It's OK everyone needs to learn.

Updated review: I just had the worst experience of my life. I've been going to Yin for my toes for…read morethe past 10 months. Today I had a 12:45 appointment and arrived early. Yin arrived around 12:20 and immediately started my toes. In the middle of my service, a white woman walked in at 12:35 for her 12:30 appointment, and another nail tech walked up to me (the only Black woman in the shop) and asked if Yin could stop my service and service the other woman. Dumbfounded, I felt backed in a corner and said yes. This turned into me sitting with my toes half done for nearly 25 minutes before I finally decided to just leave. The nail technician that stopped my service seemed to care less. Yin was apologetic but at this point it meant nothing. In response to the owners reply: Try closer to 10 times. I mentioned my experience to a nail technician at another shop and he was bewildered along with the clients sitting next to me. I'll be sure I include your response in my TikTok video.

Called ahead for a same-day appointment for a fill in polish change on my gel X nails! They were…read morevery timely and kind! Great attention to detail and frequently confirmed that it was to my liking throughout the process!

I waited for an hour for her to show up to do her job, then waited another 20 minutes for her to…read moreprepare for her job then I got my pedicure, which was fine except the guy that did my pedicure left all the residue all over my toe and called that done. Then the owner does my fingers. It was absolutely nothing like the picture. The colors don't match when I told her the colors don't match and how uneven it is. I was told it's not her fault don't waste your money. This cost me $107 with tip a tip that they shouldn't have got look at the awful job and all I was told was this isn't my fault well, it sure as hell not mine you did it who else fault would it be? Here's my inspiration picture the god-awful nails that I now have to have on my wedding day unless I can come up with money to have someone else fix it and then the awful job on my toe. Do not waste your money. I have been coming here for years and they treated me like I was a piece of crap on their shoe today. They clearly do not care about the loyalty that I have given them for almost 20 years. I will never give them a penny Again.

I have been going to city nail bar pretty regularly since 2019, i am pretty busy so I never stuck…read moreto only one specific nail tech and everyone at City Nail is so talented that it has never been an issue after countless times getting my nails done. The space is very clean, they offer tea, sparkling water, and other fun drinks when you check in. They run on scheldue basically 100% of the time. They have great color options and do a great job keeping my nails looking healthy. I recently moved away from downtown Indy and after trying a handful of salons and being super underwhelmed I've decided to start traveling to get my service done at City Nail Bar. This place is amazing. 10/10 would suggest booking, I promise you won't be disappointed

This business has multiple locations; this review is for 71 N. New Jersey St., Indianapolis, IN…read more46204. The review is for Friday, Sept. 18 2026. I first visited this nail salon in 2025 while I was in town for business. I knew I would be in town today with a colleague, and weeks ago I booked matching appointments online so we could both get a pedicure at the same time. I was happy when I saw that the website had an option for "Group Bookings". I went through each prompt to book the two appointments at the same time. I requested Jamia for my gel pedicure with removal, and my colleague was happy to have any artist and wanted a different type of pedicure. When we entered the business and spoke to the receptionist (did not get her name), she told me that the appointments were not booked at the same time but were instead booked back-to-back. I showed her the confirmation email showing it stated the appointments at 3:30pm with two artists scheduled for the two services requested. She said, "Oh, people do that all the time but really just want one appointment for themselves." This made no sense. I explained I went through each prompt on the website and specifically selected two services for two different people. It didn't matter. The receptionist didn't care. During our conversation, I asked if she thought I had booked two appointments for myself; why didn't anyone contact me to confirm? She said, " Well, that's not my job to do that." She essentially said we could wait and do the appointments back-to-back, or we could leave, and she would cancel. The lack of empathy and attitude about the entire thing was rude and unprofessional. When my colleague and I sat down in their waiting chairs, there was trash: an empty water bottle and another that was left half full. Another immediate turnoff and lack of care from the staff. When it was finally time for my pedicure, Jamia got set up. For the entire appointment, she had two earpieces in, and multiple times she changed the music she was listening to on her phone. I know that you offer a 'silent appointment,' and I did not select this option. A positive: Jamia gave a great massage, and I do like the color she helped me pick. The management needs to pay more attention to this location. As someone who works in customer service, I find that your staff lacks basic care and customer service. DO NOT recommend this business and will NOT return.

Visiting from out of town for PAW Convention and I wanted to pamper myself a little, I got Harry…read moreand he was outstanding. I recommend this place 100% for their professionalism, welcoming spirit and hospitality. May Jesus bless your business.

Finallyyyyy have a go-to salon! So many nail salons in town are dirty and way behind schedule. Not…read moreVogue! They are on top of their game. You can book online and actually trust the appointment time! It's clean and comfortable chairs. They do fabulous work and my gel builder nails last a full month! Pro tip: book with Julie or Rose!

I got a bright blue gel manicure June 20th and it is still going strong, unchipped, not peeling, on…read moreJuly 9. Just growing out from cuticles but otherwise still immaculate!

This place was recommended by a friend. I was hesitant because of the location. But I'm glad I…read morefinally went in for a pedicure. It turned out perfect and was incredibly relaxing. I will be returning!

My friend and I enjoyed a lovely Sunday at the Conrad Spa. This spa is really the only full…read moreservice spa in town, meaning there is a pool, hot tub, sauna, and steam room, along with showers and all of the appropriate toiletries. We were prompted greeted by Tina and shown around the spa and to our lockers. In the ladies locker room area, there are showers, a sauna, and a steam room. We got there early so we could enjoy the pool and other amenities. Unfortunately, when we arrived there were hotel guests in the pool, including children. That's not all that conducive to relaxing unfortunately so we didn't get in the water at all. Tina also helped us order a lovely lunch from Capitol Grill and took overall very good care of us while we relaxed and waited for our spa appointments. The services: Both of us had nice services but honestly both felt we had had better for various reasons. My esthetician was good and did a very nice job but I had added on a leg scrub. The leg scrub was great but it came At the sacrifice of the hand and wrist massage you might typically get. My friend's service was good but was slow to start and the provider had some clumsiness issues and dropped items on the floor creating loud noises. The only thing that was really "bad" was the temperature of the atrium area/pool and hot tub area. It was HOT in there. It was so warm in there that we just couldn't force ourselves in the hot tub or the sauna/steam room. Tips: 1. there is street parking, which is free on Sundays 2. When you walk in, go closer to the check in desk to the second set of elevators and the spa is on the 6th floor 3. There is cold water and some cold towels in the Gym on the same floor.

The massage session was very relaxing and helped me unwind after a long day. The therapist was…read moreattentive and adjusted the pressure to my needs, especially in the back area. I felt a noticeable improvement afterward. The only small downside was that the room felt slightly cool at times.

Castle Nails is conveniently located at 56th and Michigan Road. This was my first visit…read more The environment is clean and spacious. I was able to get in immediately. I got a gel mani pedi and I'm very pleased. The one drawback was Louis, my manicurist who did not communicate with me at all. Just basics, move here, what color etc... I'm not a chatty person but he was constantly talking to his co-workers. Just felt dismissive.no hello, goodbye, thank you. I still left a tip because the service was good. Not sure I'll go back.

Found this nail shop and when I tell you this Young Man massaged the hell out of my feet and legs…read more OMG. Relaxation to its finest. He was sooooo nice too. I will be back.

I had the best manicure ever here! Kellie the manicurist is very professional and skilled. She only…read moredoes natural nails and does a fantastic job. (see my pic) She doesn't do gel or acrylic so if you are looking for that, this is not the place for you. She also of course does pedicures. She used OPI nail products on my nails and they are stunning, I have received a lot of compliments. This salon is very inviting and has real cool decor. I really liked it here and I would come back for sure the next time I am in town.

It was easy to schedule a mani-pedi. The salon is easily accessible, plenty of parking. Chairs give…read moredecent massages. My hands and feet look very nice. Nick gives great arm and hand massages with the manicure.

I made an appointment here after not going for many years, as I'm on vacation and needed my…read moremanicure refreshed to stay on at usual schedule. When I walked in the whole salon smelled like sewage - this should have been enough for me to walk out, but I didn't want to leave someone without a tip that they may have been counting on so I stayed. I picked out my polish, and we got started about 10 minutes after my appointment time. I was having a grown out builder gel manicure refreshed, and she started by grinding it down, nothing out of the norm. But rather than use the usual builder gel in a jar, she used builder gel with a brush out of a standard gel polish bottle. I thought that was unusual, but at that point what am I going to do other than go with it? At one point she pulled a hang nail out for me which was great because it had been bothering me, but it bled and bled, and I do wish I had been offered a bandaid or something for it. At first when she finished I was happy - and then I realized that my nails felt off when I was grabbing things so I looked at the edges. The nails in certain parts are almost 1/4" thick. Wildly thick. And that's at the end of the nail, where it should be nice and tapered. She also never asked what shape I wanted, which ended up fine but it struck me as odd when she didn't ask. I'm usually pretty open to suggestions from professionals, it would have been nice to talk about it, though. Ultimately - I didn't feel like this was the cleanest or healthiest salon experience I've had. I wouldn't recommend it. I miss 2012-2016 Lotus.

Mi Nails is the best!! Lynn is always a joy and makes sure you get what you want. Great quality…read morework. Best experience I've ever receive.

My favorite place in the city I've found to get a pedicure! I usually go to a place a couple times…read moreand then I get a subpar experience or result and then I move on to the next. Mi Nails has never disappointed! I had Lisa today and she gave me an extended massage that i feel should be more standard if getting anything above a basic pedi. And the technique is always on point. I don't to nails but I'm sure it's great too. And they're all so so kind here!! My only suggestion is that I wish they would play spa music instead of pop/country. Preferab