Excellent service and no issues whatsoever. Cost of dry cleaning has gone up everywhere so can't…read moreblame TLC. Friendly owner and son.

BAIT and SWITCH!! Being new to the community, I wanted a local dry cleaners to trust! However,…read moreafter dropping off my items and having my shirts examined I was provided a receipt for work being done. When I picked up my items later that week, the person provided a different receipt which was double the amount and said the material was different from my initial drop-off! She never called to make me aware of the price change or offered any other apologies or consideration to my satisfaction! That said, I will never use TLC Cleaners again!!

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Very conveniently located with plenty of parking. It is very clean inside and smells like Tide…read moreDetergent. The employees are very kind. They do lots of services including dry cleaning, wash/dry/fold, alterations and lots more. I think they take the items to another location to be washed, I saw a truck unloading clothes last time I was there. I got a suit dry cleaned and it was cheaper than another dry cleaner in the area I've tried. It was ready 2 days after I dropped it off. They did a good job on the suit. There was some red wine splashed on the bottom pant leg and they attached a note saying it was too tough to safely remove. So that stain was still there, but besides that it was cleaned and ironed very nicely. I will go back for sure.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

The ladies that work here are very sweet and nice and helpful. The place is always very clean. The…read moremachines are not stinky. The dryers work very well. You can park in the front or in the back. And if you're hungry, or need a drink. There's places on both side sides of you.. I used to use another laundromat down the street, but it went out of business. If I knew this one was here I would've never went to the other one. This one is so much nicer.

This place is clean and too expensive for me. Strip mall laundry in Charlotte at $3 per pound is…read moretoo much for may 2026.

Clean facilities, well maintained machines and lots of places to sit and fold laundry. Each time I…read morehave been, a worker has been there either cleaning counters, cleaning the dryer filters or making sure everything was working

Chelsea is excellent, caring, tolerant, and forgiving She and the rest of the staff go above and…read morebeyond. The location is safe, clean and a happy place to visit with many stores, shops, & the Greenway nearby.

Tide Cleaners bought out Elite Cleaners in Morrocroft at 3904 Colony Road in Charlotte, NC. I…read moreneeded my electric mattress pad washed, made a hard copy of the washing instructions in several languages, and brought it to the store. At first they were reluctant, but I encouraged them and they finally agreed. The next day I get a phone call saying they had decided not to clean it, as they were afraid they were going to "mess it up" in which case they would have to pay for it. Washing instructions were printed on the item for a reason, and if followed properly it should be okay. Perhaps they need to find some employees who won't "mess things up". I found another cleaner who agreed to wash it, and it turned out fine! No problem!

Tide bought out Elite cleaners which I had been using for years. I dropped off a down comforter and…read morea few shirts to be cleaned - beware, they all came back smelling of Tide detergent. The smell of the comforter was so strong that I had to put it outside until I had time to run it over to a new dry cleaner and the shirts also had to be redone. if you like that smell you will be fine, but not everyone likes that scent.

Great dry clearners. very friendly. Pricing is comparable with other cleaners. I appreciate this…read morebusiness in our community

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

Amazing service, quality, and value as well as being the kindest people! I would recommend Saber…read morefor any tailoring or dry cleaning needs

I started back getting my clothes cleaned and Crystal Cleaners is the place to go . The atmosphere…read moreis very welcoming and the know their locals. Service is fantastic and they have knowledge of all fabrics and materials. I highly recommend this business.

I relocated from Steele Creek to this area about 4 years ago. I don't trust my clothes to anyone…read morebecause we've all heard and seen the stories of missing laundry. I happened to pass his shop and told my Wife we were going to give him a chance. Well long story short 4 years later and I'm still seeing him on a weekly basis. He's top in his business and wouldn't want anyone else handling my clothes. Thanks Mr. Kim and May God Bless your business to be with us another 4 years. Thanks