My husband brought two fabric handbags of mine to Gentle Care after our regular cleaners informed…read morehim they didn't clean them. He did a search and found Gentle Care about 10 mins. further and brought the bags to them. They said they could clean them, didn't mention price .(just asked for his credit card for a deposit). OK, he doesn't feel great (on oxygen for Pulmonary Fibrosis) and owners couldn't have missed that! They never mentioned a price, just rang up his card. They didn't even tell him when the handbags would be ready until he asked, and the male clerk/owner(?) said "about a month, we have to send them out". After hubbie told me this when he got home, I asked to see the receipt. I was shocked to see they charged him an $85 deposit and planned to charge an additional $40-plus upon pickup. This was a Saturday so they squeezed in this outrageous ripotff of a sale just prior to closing. I left a scathing voicemail telling them to credit his card and have the bags ready for pickup Monday morning. Hubby went in to pick them up and get a receipt for a credit to his card. They had the bags, but the woman said she had (are you ready?) "NO WAY OF REFUNDING HIS CREDIT CARD"!!!!! At that point he just took my bags brought them home and proceeded to file a CC dispute against them. I also spoke with the (excellent) BOA rep who confirmed that no service was ever provided by Gentle Cleaners, and they did not handle things in a professional manner. May I suggest to all that you to NOT do business with this unscruplous company?? There are local competitors who conduct their business in a legitimate fashion!! P.S. FYI, we won the dispute, but we should never have had to go through all that in the first place! :-)

I was looking to get a pair of dress pants cleaned right away and looked up other places that did…read morethe cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.

My family brings all our dry cleaning here. They do a great…read morejob- they also do great hemming work. Prices are comparable to others places but the quantity of work is superior

I have been using Lake Wylie Dry Cleaners for about 7 years. Very nice people who own and operate…read morethis business. I have never been disappointed with the cleaning of my clothes.

great cleaner, very friendly, professional service, good value!!…read moreVery timely and thorough, great customer service!!

I had a great experience here. I came here to drop off a huge load of my husband's clothes to be…read morelaundered. Jay was very friendly and informative. When I picked up the clothes, they were all in good condition and nothing was missing. Prices aren't bad either and the turn around time is good. I'll definitely come back!

Not good business practice. My mom asked how much it would be to dry clean a formal dress - the man…read moretold her $17.88. She came back the next day and the women tried to charge her almost $30 instead. Said the man was incorrect telling her the price. When my mom tried to ask her why it was more she said the man was incorrect telling her and said she would charge her $22 instead... not right. The receipt / slip papers they give you should say the price when you drop an item off, so they can't change the prices. Seems like they change the price. My mom would not have went if she was told the more expensive price as it wasn't a rush

I called before I stopped by on Wednesday, 11-22-23. I needed a choir robe cleaned. Multiple dry…read morecleaners were open, but most would not have the robe ready until Tuesday. I needed it for an event on Saturday. The woman who answered the phone told me that if I dropped the robe off that day, it'd be ready on Friday. I picked up the robe Saturday morning, 11-25-23. It was pressed and the make-up spot was removed. I appreciate them coming through for me during the holidays. I would definitely return.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Just left Maggie's on Friday 4/15 @1:50. Walked in to see…read moreif they had a washing machine big enough for my comforter. Walked around then came to a lady sitting down behind some plexi glass. Said hi to her I got nothing. Said it again thinking she didn't hear me the whole while staring at me. Then she threw up as a hand as in I was bothering her. Asked if this was the only big size machine she had. She still said nothing and just nodded her head. Clearly she didn't want my service. So I came down the street and gave them my money. Do not waste your time here. With such horrible service. To be bothered by someone who is given support to your business is beyond me.

Clean facilities and great customer service. The staff is very helpful and polite. The change…read moremachines are always full and operational.

Avoid this place! Very overpriced! I brought them 11 items and asked them prices when I dropped…read morethem off. I estimated the cost to be about $70. When I picked up the clothes, they charged me $92! Ridiculous prices! They also said one of my pants hems had ripped (odd because I had only worn them once), and they sewed them (without asking me) and then charged me! They should have checked with me before charging me, or not charged me at all. They also ruined one of my shirts because a button came off (and they did not tell me). Seriously do not go here for dry cleaning!

Nice little mom and pop cleaners. Reasonably priced, reliable, and pleasant to work with. They…read morealso do nice, efficient alterations. I've been a customer for five years.

I used this cleaners because my last one closed down. I took an expensive fur coat and a white…read moresweater. The workers were pleasant and diligent. They estimated my items would be ready within three days of drop off. When I picked up my items they looked good. My jacket looked great but my white sweater still had a very light pink stain that didn't come out. Overall a good experience with this company and employees. I will continue to take my clothes here.

I have been going to Dewey Cleaners for at least 11 yrs. I like the fact that they know my name,…read moreand have always done good work on my clothes. Even when I have forgotten to pick up my clothing within a week, Inhave been able to go and pick up my clothing being weeks late without a problem. The owners are respectful, professional and courteous.. within the 12yrs I have been in Charlotte I moved to another part of the city and I missed the quality of service I used to get using Dewy, so when I moved back to Dewey's part of town, I hurried back and it was like I never left, and the owners welcomed me back and even noticed and acknowledged my absence, which left an impression on me.