As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

I had a Carolina Panther Polo shirt given to me as a gift several years ago. Somehow, in the…read morelaundry room at home, something got splashed on it & it became unwearable. I had this place recommended to me & I'm so glad I went there. The lady said it would be a challenge but she would give it a try. She called to tell me she thought she would be able to get the spots out but it would talk longer than expected. I picked it up today & it looked like a new shirt! My expectations were exceeded!

Good service, fast, reasonable costs. In & Out service,…read moreeven a drive through. Usual turn around 3-4 days.

My first time there after our washer went out 4/23/26. Went an our after opening. Clean, nice,…read moresmall ,convient, and good price for 1 load. Quick in and out as I only needed to use their washing machine. Will return until our new washer comes. Or for any other wash needs. ​

Felt like a safe environment. The washers could use a cleaning, there was algae in some of the door…read moreseals. The dryers worked.

Well where do i start? I just moved to the area. I was looking for a dry cleaners to use. I came…read moreacross this one in a google search and decided to give them a try due to them being close to the daycare i am using. When i took in my shirts and pants the young girl behind the counter told me they offer same day service if you drop off by 9am. She also said since it was in the afternoon she would not get them back till the following day normally. I said that is fine. I took out my clothes and separated them out on the counter for her while she took my info. She then told me that due to the amount i had, 25 shirts and 4 pants that they may need a extra day with them. So i left them with her a bit puzzled that that amount may need an extra day. I told her I wanted heavy starch as i like my shirts creased and stiff. I returned the following day after 5 on a whem that they would be back. She tells me "I told you we will not have them back till tomorrow" So i said thanks i just thought with you having same day service you would have them back this evening. I came back the following morning and they had them back. When i took a quick look at them i noticed they had no creases in the sleeves. I inquired about the starch and creases not being present. The lady told me ohh we don't do creases and yes they are starched as you asked. I then said this is the first time i got my shirts back from any cleaners with out creases. She said this is normal for them. I then promptly paid the $100 bill and started to gather my stuff when she said, oh we kept a shirt due to there being a stain on it, and it will be ready tomorrow. I said ok thank you. I returned the next evening to find out they kept 5 shirts, Which i know most if not all did not have stains on them. So after handing me the remaining part of my order, she told me I owed them an additional $25 for those shirts. So With all that being said. I feel they Lied to me to cover their lateness on having my order ready, They failed to properly starch my shirts. Their customer service is next to none. If they would have offered to send the shirts back and starch them properly and tell me the truth about the missing shirts i would not have wrote this review this way. I recommend anyone looking for a place to due their dry cleaning to use another company unless you enjoy being lied to and taken advantage of.

Tucked away behind Rite Aid on the corner of 160 & Gold Hill- We have gone to Long's for many…read moreyears (I remember when they didn't have a dry thru ha!) Of course they do a great job but it's the people that work there that keep me coming back. All are personable and easy going while getting the job done. Lets face it, there are many good cleaners in this area-- I prefer to deal with nice friendly & helpful people behind the counter VS someone that cant help showing they are annoyed a customer has interrupted them by walking in the door. When someone at Long's asks me how I have been doing... I know they are genuine in asking.

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Major shoutout to the lady running this place…read more My puppy had messed up my Yeezy's and after reading her alterations reviews, I decided to give her a shot and I'm sooooo glad I did! Not only was she able to repair it, but it only costed me $12. Now I didn't expect her to completely restitch the shoe back exactly how it was, but she was able to make it less noticeable. Now I can wear my shoes outside. I'll be back to bring a jacket in that I need to have altered.

On Thursday I needed a suit cleaned ASAP for a funeral. Two other places told me Monday was the…read morebest they could do. I went to Lapels at noon. They offered to have it ready by 5:00 the next day. Instead they texted me it was ready at noon the next day. They do the work on site. They did a perfect job. Everyone was very pleasant and helpful. Lapels on Gold Hill is my new go to for dry cleaning; I highly recommend.

The worst dry food service I've ever used, my clothing wasn't folded it was balled up. Trust me…read morethey'll never get a chance at my repeat business, they should do a better job in the first place.

Nicest guy ever! Totally recommend! Super efficient and best place to get your dry cleaning doneread more

They are always friendly and clean. They do a great job and are careful with our clothes. I feel…read morethe price is good especially considering that they always do a good job.

I purchased a dress from the goodwill and dropped it off for cleaning. $11.00 is a lot but I needed…read moreit done for the wedding and it was due on time. The man at the counter was friendly and helpful.

Dropped off my Lakers Jersey on Friday and she guaranteed it would be done Monday after 5 and…read morethat's exactly what happened. Its a little family owned cleaners and they are very nice people. When I went to pick up my jersey she asked where my daughter was by name. I love when businesses make you feel welcome. Its not expensive and its right around the corner from my house.

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...