Very conveniently located with plenty of parking. It is very clean inside and smells like Tide…read moreDetergent. The employees are very kind. They do lots of services including dry cleaning, wash/dry/fold, alterations and lots more. I think they take the items to another location to be washed, I saw a truck unloading clothes last time I was there. I got a suit dry cleaned and it was cheaper than another dry cleaner in the area I've tried. It was ready 2 days after I dropped it off. They did a good job on the suit. There was some red wine splashed on the bottom pant leg and they attached a note saying it was too tough to safely remove. So that stain was still there, but besides that it was cleaned and ironed very nicely. I will go back for sure.

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

I went to the dry cleaners because of the convenience of the location. When I retrieved my…read moreclothing, my white shirts were stained clearly. It was redone free of charge (fair enough). Never received phone call of when clothes were completed (ticket said the date ok that's fine). White shirts still clearly damaged. The shirts were left and contact info provided. This was last week on Thursday, I waited 3 business days out of etiquette. Called today and will hopefully have a call tomorrow. Disappointed in the response time and lack of communication. Shirts are ruined

I picked up a bridesmaid dress and it is ruined. The holes amd melted pieces of material. The…read moretemperature was too high. Unfortunately the dress was for the weeding outside of the country and now I have one day to find a replacement . Don't use this place; I should have checked the reviews place. Whoever runs this place need to do quality checks. I picked it up before closing and I am going back in the morning. DO NOT USE this place, I cannot sleep as I don't have a dress for my brother's wedding.

I have been looking for a cleaner to use consistently. I tried this one and was not pleased. I…read moredropped off husband's shirts to get washed and cleaned. The shirts were brand new, straight out of packaging. I picked them up and they are completely wrinkled still. I literally had to press them again at home. What is even the point if they don't get pressed properly?

We used all cleaners twice in the past few months. Our items were cleaned to the T and were…read morecompleted in a convenient and timely manner. The attendant was very sweet and always accommodating. Will return for future business.

Looks like I'm not the first to have pricing issues. Called last week to drop off my husbands suit…read moreand had called to get a $15 dollar price for it. When he picked up they charged him $21 and change and he told them about the price difference and they ignored him. Well I called today and was told that overnight they had a 7% increase and something about a pant line ironing that was never requested. That was it, needless to say we won't go back. Also on previous visits they don't have a breakdown of prices just codes bundled together, so you really don't know how much you're paying.

Overpriced and careless. My wife brought her winter coat to be cleaned. When she arrived to pick up…read moreher coat they told her it would be about $52 for 9 garments. My wife brought in the one coat. Name that had for wife's coat didn't match. They charged $19 to clean one coat. Outrageous!!!! I guess they charge by the zip code! Advice... go elsewhere!

Super nice people, always somebody available, my quilt came back, nice and clean and in great…read morecondition!

Getting more expensive, but glad to see on other fronts that prices are steady and some going down…read more Tide continues to do a good job. One day service if dropped off before 9am for pickup the next day. Otherwise, it is a two day operation. Staff very friendly and helpful. Have not had anything negative happen for the past five years.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Excellent service and no issues whatsoever. Cost of dry cleaning has gone up everywhere so can't…read moreblame TLC. Friendly owner and son.

DO NOT use TLC Cleaners. They are deceptive, rude, and the owner is nasty. I brought in a sofa…read morecover and cushion covers into TLC as they are an "organic" cleaner, no chemicals or fragrances. This is extremely important to me. I was quoted by a young gal working there that it would be approximately $92, but it may be more. And yes, no fragrances or chemicals. I said okay, if it's much more, will they call me, as the couch is not worth all that much money. She said they would. I never got a call and went to pick up my cover and cushions a week later. Upon pickup, I was charged $180. I asked to speak to the owner, and the owner's son was available. He apologized and admitted they should have called me, but that was it! I asked for a minimum of a 20% discount, which was still not enough due to their error in customer service, and was told he could not do that. I then waited for his father, the owner, to come back. This man was rude and disrespectful. He proceeded to YELL at me how much a cleaning like this costs. He would not make any concessions. He walked away from me, and I continued to talk with the son, who kept his composure. The father then came RAGING from the back, saying 20% off and get out in a very threatening manner. I paid $144 and left as I was so upset at the encounter. To top it all off, when I got home and unzipped the bag, the cover and cushion covers were in, they were FULL of Fragrance. I am now in the process of rewashing everything! DO NOT USE TLC for many reasons!

No issue and quick turnover! Not much else is expected in my…read morebook for a dry cleaning.

Professional, experienced, and friendly service here. I got two suits dry cleaned here and had no…read moreproblems. I was not in any rush to get the suits back. In reading some of the other reviews for this business, I think people have this expectation that magic can happen and they are the only ones that live on this planet. Plan accordingly people!... if you can't find that a place can't accommodate your impossible schedule that you created for yourself, take your business elsewhere. All the work is done in-house here and organic. Lots of other dry cleaning places (that are less expensive) ship out the garments to another facility so it then becomes a game of transportation and logistics. I know I've been trying to be more environmentally conscious about my decisions, but think about the extra gas it takes to transport garments from the cleaners to another place - it just erks me to think about the wasted fuel as I'm sure all that driving adds up. Soapbox speech over... I was super happy with the service here and will be coming back. It is in the same complex as my work, so very convenient. The day I picked up my suits, their credit card system was being weird and actually didn't charge me. The staff member called and politely asked me to come back in to pay the balance (which was no problem). I came back the next day and she totally remembered me (since the situation was unique). Sometimes I walk by this place to go to Earthfare nearby and the staffer waves at me every time (no fail).

My husband brought two fabric handbags of mine to Gentle Care after our regular cleaners informed…read morehim they didn't clean them. He did a search and found Gentle Care about 10 mins. further and brought the bags to them. They said they could clean them, didn't mention price .(just asked for his credit card for a deposit). OK, he doesn't feel great (on oxygen for Pulmonary Fibrosis) and owners couldn't have missed that! They never mentioned a price, just rang up his card. They didn't even tell him when the handbags would be ready until he asked, and the male clerk/owner(?) said "about a month, we have to send them out". After hubbie told me this when he got home, I asked to see the receipt. I was shocked to see they charged him an $85 deposit and planned to charge an additional $40-plus upon pickup. This was a Saturday so they squeezed in this outrageous ripotff of a sale just prior to closing. I left a scathing voicemail telling them to credit his card and have the bags ready for pickup Monday morning. Hubby went in to pick them up and get a receipt for a credit to his card. They had the bags, but the woman said she had (are you ready?) "NO WAY OF REFUNDING HIS CREDIT CARD"!!!!! At that point he just took my bags brought them home and proceeded to file a CC dispute against them. I also spoke with the (excellent) BOA rep who confirmed that no service was ever provided by Gentle Cleaners, and they did not handle things in a professional manner. May I suggest to all that you to NOT do business with this unscruplous company?? There are local competitors who conduct their business in a legitimate fashion!! P.S. FYI, we won the dispute, but we should never have had to go through all that in the first place! :-)

I was looking to get a pair of dress pants cleaned right away and looked up other places that did…read morethe cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.