I had a Carolina Panther Polo shirt given to me as a gift several years ago. Somehow, in the…read morelaundry room at home, something got splashed on it & it became unwearable. I had this place recommended to me & I'm so glad I went there. The lady said it would be a challenge but she would give it a try. She called to tell me she thought she would be able to get the spots out but it would talk longer than expected. I picked it up today & it looked like a new shirt! My expectations were exceeded!

Good service, fast, reasonable costs. In & Out service,…read moreeven a drive through. Usual turn around 3-4 days.

Nicest guy ever! Totally recommend! Super efficient and best place to get your dry cleaning doneread more

They are always friendly and clean. They do a great job and are careful with our clothes. I feel…read morethe price is good especially considering that they always do a good job.

They called me this morning to confirm I still needed assistance with an alteration and sent a…read morefollow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! They called me this morning to confirm I still needed assistance with an alteration and sent a follow up message! Open communication has been GREAT and even provided a ballpark price quote! Very happy with them, and havent even brought my dress in yet! **CONTINUED** I am beyond impressed with this business. Long story short, my apartment complex lost my dress I ordered for my brothers wedding and I was scrambling to find a dress days before flying out to CA for my brothers wedding. I brought the dress in Friday afternoon, like 1:30/2PMish and had to bring the dress in significantly (ended up finding a dress last minute on FBMP a few sizes too big) and it was ready Tuesday evening after work! Its like it was originally made that size from the company! Beautiful work, flawless execution of this alteration. They had transparent communication around what they were gonna be doing and to say I am impressed is an UNDERSTATEMENT. I am shouting praise from the rooftops for this business and please dont keep hunting for dry cleaning/alterations.. THIS is your place!

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

So far so good I haven't picked up yet but the Customer Service is absolutely amazing and it's a…read morecute little shop in a perfect little spot. I will update this!

I was very disappointed with the service I received. She l was dismissive, uninterested to address…read moremy concerns, and made little effort to help. No alternatives or solutions were offered, and I felt brushed off rather than assisted. Customer service should involve listening and trying to help, but that was not my experience.

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

I have been using this cleaners for years. The staff is friendly. The service is excellent and it's…read morea great value for the amount of dry cleaning. I do on a monthly basis. I highly recommend them.

Very poor service Turn around was longer than it should Very over priced That pretty much…read moresums it up

T&T altered my wedding dress and my mom's mother of the bride dress. They were so kind and did an…read moreamazing job making adjustments. We had to add some fabric in the back of my wedding dress near the zipper, take some fabric out near the armpit area, and it was seamlessly done! She made multiple adjustments after the first alterations too to make sure it was perfect. A fair price for great quality of work! We had an amazing experience here. We love T&T!

Needed a small alteration on a prom dress for the week of prom and they were quick to get it done…read more Happy with their services and prices.

I didn't have any issues with The Cleaners. Easy drop-off and easy pick-up. They even have a…read moreconvenient drive-thru if you're that lazy... or I suppose strapped for time. Affordable prices, friendly employees and fast service all in a great location!

Highway robbery. I've come to this cleaners a few times just because it's the closest one to my…read morehouse, but I think it's time to venture out to find a place that has reasonable prices. I had them dry clean 2 basic sundresses that I bought from JCPenney, and the only reason I didn't wash them myself was because they were so cheap, they shrunk the first time I wash them. Those two dresses cost me $25 just to get dry-cleaned! I also had them fix a wonky zipper once, and that cost me $35. I'm definitely to the "fool me twice, shame on me phase" of our relationship. The clothes I've had dry cleaned have always come back clean and pressed, so that's the only reason for the two stars.