We had our patio door replaced and installed by Windows and Doors Near Me last December. A few…read moremonths after installation, we discovered that the screen lock latch kept falling down. I was locked out of the house due to this malfunction. We tried tightening the screws, but it didn't help. I reached out to Cory via the Thumbtack app messenger and asked to have the problem rectified. He didn't respond. I send other messages via phone, text, and email with no response (using the same methods as I had used in the past). Now, we are stuck with a screen door that doesn't lock properly, and no response from the company. This is bad business, and I would never recommend this company.

Excellent job. We've had windows replaced on another home…read moreand they are great, but Cory's work was even better. Kachina did a better job from window wrapping/flashing(?) to amazing stucco matching, and cleanup. The scheduling from estimate to delivery/install and completion was great. Communication was consistent and billing and order detail was excellent with the online system. HIGHLY recommended from a detailed customer.

We had a great experience with Modern Resolution from start to finish! First of all, the sales…read moreperson showed us many options and it was a complete no pressure situation. We got a new front door and sliding glass door from them. The installation went quickly and smoothly. After having the doors for less than two weeks, my Lab ran through the screen door and Modern Resolution offered to fix it for free. Top Notch Business!

If you have interest in using this company, and would like an honest review, please reach out to me…read moredirectly at bryanaz@hotmail.com. We used them to replace our windows and doors at our home in Scottsdale. I'll share with you the good and BAD based on our experience. Giving them a 3 star based on window installation only. A year later and we are still dealing with an unsatisfactory resolution with the owner after being oversold and misled by his sales staff.

What a lovely experience! We had 4 windows replaced and had no issues whatsoever. The initial…read moreconsult was very informative and they took into consideration our budget and how long we planned to live in the house. No issues scheduling at all. I think I was able to schedule within a month of ordering the windows. I even had to reschedule and they were very flexible. This company is fair, reasonable, and competent. One small thing I appreciated is that they emailed an invoice that I could pay by credit card and didn't require me to write them a check. I would definitely use them to replace the rest of the windows in the house when the time comes.

Extremely disappointing experience with K&J Windows. I would not recommend this company…read more Our sales representative was great, but almost everything after the sale was a completely different experience. Our Milgard windows arrived at K&J's warehouse on time, yet the owner and office continued telling us they had not arrived. I eventually confirmed through one of their installers that the windows were already there. Only after I called K&J and told them I knew they had been delivered did the story change. I was then told installation would be more than another month away. Before ordering, K&J sent out the installer the owner described as their "best installer" because our job was complicated. He inspected everything beforehand to confirm measurements, window types, and installation requirements. After our windows arrived, we learned the installers we had been working with were no longer working with K&J. We were told K&J had a major installation backlog and had hired another crew. That crew subsequently stopped working with them as well. The delays and misinformation we had been receiving suddenly made much more sense. Things became worse when I met the owner. He was extremely rude and dismissive toward my wife. While walking the project with another installer, he repeatedly interrupted everyone and told them to stop talking and listen to him because he knew what he was doing. He then announced that ALL of our windows were wrong, blamed the installers who had left, and said K&J could no longer complete our job and would have to refund us. At this point, WE HAD ALREADY WAITED OVER SIX MONTHS. With the owner standing there, I asked the installer directly if the windows were actually wrong. He disagreed with the owner and explained why they could be installed correctly. At that point, I completely lost confidence in K&J and chose to have the original installers complete the job independently--the same installers the owner and sales representative had previously praised as their best people. I also learned K&J sells the windows but uses subcontractors for installation. Anyone considering them should get clear answers IN WRITING about exactly who will install your windows and who is responsible for installation workmanship, repairs, and warranty issues. The final straw came when we picked up our windows from their warehouse. The owner, his son, and other employees were there. Their behavior toward both me and the installers was rude, confrontational, aggressive, and incredibly unprofessional. Comments made during that interaction also reinforced my belief that customers were being told their windows had not arrived when the actual problem was K&J's installation backlog. The Milgard windows themselves were never the problem. They arrived as expected, and our initial sales experience was good. The problems were K&J's communication, scheduling, management, treatment of customers and installers, and the owner's handling of our project. What was even more concerning was what happened when we started sharing our experience with friends, family, and others in our neighborhood. Multiple people told us they had the SAME OR VERY SIMILAR experiences with K&J. Some actually told us they wished they had known we were considering K&J beforehand because they would have warned us not to use them. I really wish we had talked to them first. After more than SIX MONTHS of waiting, contradictory information, multiple installation crews leaving, being told our windows weren't there when they were, and ultimately being told K&J couldn't complete the job, we had enough. I have dealt with many contractors and businesses over the years and have rarely experienced leadership and customer service this poor. Based on our experience--and after hearing remarkably similar stories from people we personally know--I would absolutely NOT use K&J Windows again or recommend them to friends, family, or neighbors.

We replaced all the windows in our home and our sliding patio door. From start to finish our…read moreexperience was fantastic. Rudy provided the quote and went over all of our initial questions. He guided us through all the options with some recommendations. He was great, very knowledgeable and there was no pressure. The windows came in a little earlier than estimated and Jamie got us scheduled very easily for the install. Adam and his crew completed the install on a very hot day in June. They worked efficiently, even though I believe they may have been short handed that day. Again, the install was completed in a shorter time than promised and the work they did was so professional. Just a few scuffs to paint here and there which are to be expected with a big job like this, so no problem there at all. The windows have completely elevated the look of our home. The cost was more than reasonable. And this week the temperatures outside are around 108 and I already notice some difference in the room over our garage that is always the warmest in the house.

My patio door was broken by a burglar and Affordable Windows + Exteriors provided me with a very…read morereasonable quote and a discount if I added on additional windows. I had one that the seal died and another with grilles that had fallen. Right within the estimated window of 8-9 weeks, my door and windows were ready. Installed yesterday. I am in love. Amazing all the way around. Would definitely use again. Call and ask for Rudy, you won't be disappointed! Thanks!

I had issues and first wrote a review that I could not get good service to fix my door. Thank…read moregoodness for Jim Walsh he helped assist me for the last few weeks and today I just received a call the door part will be in their office by this week . I am appreciative of my screen door getting resolved.

Top notch company. Their salesman and I designed two windows…read moretogether - one large kitchen and one smaller bathroom. The kitchen was a design not done before and it turned out beautifully. We replaced two sliders with a horizontal upper fixed picture window over top 2/3 of window. On the lower 1/3 horizontal level the middle 50% was fixed with two 25% screened windows on the left and right, which slide over the fixed when open. Worked beautifully and the picture window was stunning. Excellent installation of both window. Very happy with the result. It turned out that the bathroom window was misconfigured at the factory, which was initially a disappointment, because it had been designed & ordered appropriately by the Salesman, but here's the thing. This company corrected the problem, at its own expense, and now that this window is in, it's working perfectly and the installation, as before with the kitchen window, was done professionally and expertly. The installers were great guys too. I could not have asked for more professionalism, from the initial Salesman, to Chelsea who communicated frequently with me and the higher up folks who had to approve these corrections and to the installers themselves. In every way possible this is an excellent reliable company and I highly recommend them. The initial design glitch was just that -- a glitch. But these professionals made good on their promises and maintained a great attitude with us throughout the process. Can't ask for more really. Thanks W&D Store!

Michael was very friendly and responsive. He gave options on how soon install was possible with his…read moreschedule, which ultimately was next day. He picked up our security door from Home Depot and advised of other necessary parts for the job. Communicative. Would hire again and recommend to all!

Great experience! He only charged $200 to install a security door, yay! He picked it up for me at…read moreHome Depot since I don't have a truck. He was good with communication, reliable, on time, friendly very knowledgeable! I was impressed he installed the door in under an hour!

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

WARNING: The money you spend here does NOT match the quality of work or the level of customer…read moreservice you receive. The attached pictures of the work and our text interactions are all the proof that's really needed. Our windows were installed by this company in 2022. Make sure you thoroughly inspect and evaluate your windows well before the 2-year mark! Once two years pass, it becomes extremely difficult to file a formal complaint or claim warranty support, which leaves you completely on the hook for their mistakes. Writing this review so that we can help someone. Just like many other reviews, we were initially very happy with the window installation at first. However, here we are 4 years later dealing with active leaks that have caused interior drywall and patio damage. We had an independent inspector evaluate the windows, and they confirmed the original caulking job was rushed, improperly sealed, and poorly executed. There was some areas where the caulking wasn't even applied. Please take time to see the pictures. When we reached out regarding the water damage, the unprofessionalism of their team was unbelievable. Instead of taking accountability or offering a real solution, Kris was dismissive, sarcastic and condescending--telling us to "Take a walk, grab a beer. Cool off bro". They also said it was basically our fault for not maintaining the windows by painting the caulking, which we were never informed to do. They tried to smooth things over by offering a complimentary recaulking, but that simply isn't right--a free patch job doesn't fix the drywall damage or make up for a job that should have been done correctly in the first place. We sent them the invoice hoping they would cover any amount of the patio damage resulting from the leaking window, and we still have not heard back. You pay a premium for new windows so you don't have to deal with leaks, home damage, and poor workmanship. To pay that amount of money only to be met with cheap quality and blatant unprofessionalism is completely unacceptable. Please inspect every exterior seal thoroughly as soon as possible.

Jason and his crew did a great job. Very courteous and clean. They were on time and flexible with…read morethe weather situation. Thank you.

Jason and his crew did an amazing job. They were on time, worked well as a team and paid…read moreattention to the details that made in install seamless. They left the house clean and I would highly recommend them.

We originally got a quote from Chris at Tracer a couple years back, but weren't ready to move…read moreforward on the project budget wise. We got great vibes from him then and knew we would want them to do the job when we had the funds. Very chill, not at all pushy. We called him back up a few months ago and he came back out to double check measurements and while understandably prices had rose somewhat, we felt he did everything he could to try and stay as close as possible to the original quote total. Seth and his crew came out and did the job over 2 days. They were on time, pleasant, clean, and did great work. Seth pointed out a flaw in a couple of the window panes and said he was submitting a claim to get replacement parts so they would be perfect (and honestly, we would have never even noticed the issue). Excellent attention to detail, couldn't recommend them more!

I've been in the market for new windows to replace the windows my house was built with (very thin…read morelate 80s single panes) and got three different quotes before I contacted Tracer Window. When Chris from Tracer came over I knew immediately he wasn't a typical sales guy telling me what I wanted to hear. I can smell b/s from a mile away and it does nothing but drive me to find someone else. Chris was objective and honest and gave me a good list of pros and cons and enough information to decided not to install a $10,000 three pane sliding glass door that I thought I was set on. That alone sold me that I could trust Tracer to do the job. The quote came out very fair and Chris gave me the confidence that they would be installed professionally and meticulously. I just had the windows installed and completed this week and couldn't be happier with the job. The team of window installers blew us away with their customer service and professionalism. They respected our property by taking great care to protect anything that might have got damaged during install, they ensured all their work space was spotless upon leaving and they didn't try to rush through the job to get it done it one day. On top of that they adjusted my patio door to swing more freely without me asking them and did it free of charge. Their work was meticulous, every joint and corner of the window trim inside and out was perfectly sealed and trimmed and they cleaned the windows leaving them spotless. Through the finish walkthrough they pointed out a very discrete scratch on a window pane that I wouldn't have ever seen and they insisted to take care of it through the Milgard warranty. Just another huge plus. To say the least I'm very thankful I hired Tracer Window and Door to take care of this big project. I would recommend them to anyone looking to replace their windows. I believe Tracer is a team of honest, hard working people that want to exceed 100% customer satisfaction.

Had three old skylights replaced and couldn't be happier. Good price and great installation. I…read morewould highly recommend these folks.

Excellent customer service and products at a competitive price. These guys know what they are…read moredoing. Highly recommended.