I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Originally this company, Matthew is the owner, was very communicative and responsive. We sent…read morephotos of the work to be done. He told us he could be at our home over the weekend. I needed a day/time pinned down so I asked for more specifics. We settled on the day and time. When the day arrived he wrote early saying he had car trouble and other work to do and had to cancel. He said he would follow up with us the following week . The week goes by and no contact. This is not a good way to conduct business. By then I decided to contact another contractor who was available and interested. The work has been completed by another contractor.

Needed a barn door to install at my new build house, paid for the door one year ago and at that…read moretime it was tols to be around 8 weeks. And that's why we chose them instead of other companies because their delivery time, even though they were not the chepeast. 8 weeks have passed and started to ask for install date monthly. Each time they would tell me different problems they are having. The first two times were like OK not a problem we can't wait. But after more than 6 months and more than a few type of excuse we think is a bit ridiculous. We had our swimming pool built in 3 months and this company can't even have a barn door made in over 10 months? Nothing but excuses after excuses, and did I mentioned I had to email them days before the appointment to make sure and they told me have to postpone. I highly recommend everyone to stay away from this company unless you are willing to wait..... Indefinitely.

We love our new Barn Doors! Rick (the owner) was a pleasure…read moreto work with. He helped us decide on the style & size to compliment our home. Thanks for helping to make our home look even more beautiful.

Chris at Hammertime Handyman is easily one of the best handymen I've ever worked with. I first…read morehired him to repair and paint the fascia boards around my house. Not only did the job turn out beautifully, but he left the place spotless--no mess, no stress. I was so impressed that I've since had him back to respray my rusty pool fence and reinforce parts of the exterior to protect against heavy rain and monsoon season. Every time, the results have exceeded expectations. What really sets Chris apart is his combination of skill, professionalism, and character. He's a super friendly family man, incredibly easy to communicate with, and you can see how much he cares about his craft. He also carries liability insurance, which gave me total peace of mind knowing the work was being done safely and responsibly. On top of all that, his pricing is very fair and transparent, and his work has added instant value to my home. Chris is trustworthy, dependable, and genuinely one in a million. I honestly wish I could give him more than 5 stars!

Gave prompt complete and concise information versus just asking me to call and not offering a price…read moreon the quote

Gavin was quick to respond to my request and could fit me in same day. He efficiently repaired…read morethe door problem and made suggestions for improvements I would recommend him and his company because they call back, they do the job right and prices are reasonable. Its a win.

Thank you Gavin and Square One for coming and installing an interior door and new knobs throughout…read more Quick and Easy! Looks great. Will be using again! Next up new baseboards and trim, and our sliding door in the back and hopefully a fireplace build out!

We are so happy that we found Brilon Iron works for our custom home build! We are building a big…read morehouse and wanted a "grand entrance", and we quickly decided we wanted big custom steel doors. We went with 10-foot tall double-doors for the main entrance and they look fantastic!!!! Lisa & Tyler were great to work with! We picked one of the standard designs but then had it customized to our liking. We loved the main entrance door so much that we had to order two more single doors for the master and our son's bath, that both lead to the patio and pool. For these 2 doors, Lisa came up with a unique design including a transom window above the doors to match the 10-foot height but with a smaller door that looked better suited to the space. The biggest thing we love about all 3 of these doors, is the operational glass and steel mesh bug screens! We love fresh air when the weather is nice! On our current house, we have the cheesy security doors in addition to our normal doors so we can leave the front door open without having anyone walk in any time they want. Brilon Iron Doors have glass that can be opened without unlocking the door. It will be so great to have the fresh air while still maintaining security. And the steel screens will keep out the mosquitos and other bugs. This is great since we have recently realized that Palo Verge Beetles are apparently common in our new neighbor hood. These screens will have no problem keeping out those 7" long flying critters! ;-) Finally, the installation team was amazing! We are doing some of our own work to give us the "pride of building" our new home. We will be installing all of our own interior doors and the other exterior doors, so I told Lisa we wanted to install the steel doors ourselves. I am so grateful that she suggested that installing steel doors is not the same as installing other types of doors and encouraged us to have professional installation. So, took her advice and we are so happy! They did great work and they had a team of guys to do the heavy lifting and installing. Such a great choice! If you want to make a statement by having iron doors on your house, I highly recommend Brilon Iron Works!!!

I am beyond grateful for the beautiful doors I had installed on my home from Brilon Iron works…read more They really went above & beyond to make sure I loved my new doors. Everyone from Lisa, the owner to the installers, and the stucco/drywall team exceeded my expectations. I'm very particular down to the smallest of details & Brilon didn't disappoint. The teams were very respectful of my home & did a phenomenal job taping everything off to make sure the mess was minimal & they left it cleaner than they found it. Anyone who has done any-type of remodeling can understand how hard it is to find contractors that show up on time & does good job. You do not have to worry one bit going with Brilon.

Richard was very courteous. He was timely and did quality work. He balanced our front door so it…read moredoesn't stick upon open or close. I'd engage his service again. The only reason it wasn't a 5 star? He forgot to tamp down the hinges on the front door. He said it was an easy fix, and it was, and my wife did it.

Richard did absolutely phenomenal work! New wall and double pocket doors with texture, paint and…read moretrim. Looking forward to having him back to help us with our next project! If you're on the fence, done be. Richard is kind, and very professional.

Had a fantastic experience with Arizona Sliding Door. It's a wonderful husband-and-wife…read moreteam--Britney was excellent with scheduling and quoting, and Jason was fantastic during the onsite repair. They were professional, thorough, and knowledgeable, explaining exactly what needed to be done and why. The work was high-quality and economical, and our door now operates like new! It's great to support such a friendly, local business. Thank you!

Never returned any of my calls. Why take messages if you aren't going to respond? I don't get it.read more

I have used AZ door and trim a few times now and I always recommend them to my friends and family…read more They are a family owned company that has great communication and honest pricing. I have had all the doors and closets up dated in my condo and my doors and sliding closet doors in my new home in mesa done. Fabi is normally who I work with she provides options and pricing. The rest of their family does the installations. If you are getting quotes make sure you always include them/

This contractor is not truthful. I was NOT told about ANY foundation issues at the time of…read moreinstall. It was not mentioned until the leaks appeared. Furthermore, he was paid well. If he lost ANY money it was for the door that was broken by himself. Currently, (2024) one of the garage doors bottom seal is now coming off.