Just an update here. The door is doing well, even after a few hot summers. Unfortunately, the…read moresprings in the hinges are very tight, so the door slams shut so fast that I wish it would go a much slower. It shakes the house if I let it slam shut. A big pain to have to "slow down" my door when my arms are full of stuff.

The short version is that they came to evaluate my front door, and ended up fixing it on the spot…read more So far (it's been over a week now) the door is closing better, more easily. Really 4.5 stars. There was some difficultly with communication that required some persistence on my part. But that only rates a 1/2 star reduction because he did eventually schedule me in. The long version follows: We have had problems with the front door for some time. And it seemed to be getting worse over the years. We had someone out several years ago, and they only put additional stripping on the jamb. This year the door sweep appeared to be wearing out (again), and the new one didn't want to mount (it was too thick). Checking reviews I called Precision Fit (Jason). After a few fumbled communications, Jason put me in his calendar. From then on the communication was good. He showed up to evaluate my door. I had sent him photos, and he thought he might have to remove the entire door frame and redo it. But he wanted to see it for himself, and was going to be in the area. To my surprise, when he showed up he said something along the lines of "I can do this now". Next thing I know he's moved the hinges, and shimmed a bit, and replaced the weather stripping, and even lowered the threshold so the sweep doesn't drag so much. Plus he drove longer screws into the frame to hold the hinges better. When he was done the door opened and closed better, and there were no light leaks around the door. Previously what clued me in to the problem was light leaks both at the top-left and lower-right of the door. Those are now gone. And he didn't have to rip the frame out. He still could have done that, and I wouldn't have known that it wasn't necessary. But he spent about 1-2 hours, fixed the problem, and saved me money compared to the more expensive procedure of remounting a door frame. So I recommend this service. They are honest and only do the work that is needed, and they appear to do it right. Post-script: It turns out that I called Precision Fit six years ago, but it wasn't Jason then. I remember a middle-aged man who didn't really impress me. He's the one who added thicker weather stripping and said not much else could be done. Jason proved him wrong.

We reached out to six glass companies about a specialty window we needed for our bathroom shower…read more Brian responded with details that matched what we'd asked for and never tried to offer us something different, which happened with most of the other companies. Came out to get measurements and verify our exact needs. Process and communication were clear and quick, and the window is exactly what we were hoping for. Would highly recommend!

So far haven't been impressed. Was referred by Hobaica for a glass shower piece for a new shower…read more Made an appointment about a week and a half out. The appointment time came and I did think it odd that I didn't get a reminder text/call but I started waiting for the tech to show up and about 20 mins after their scheduled arrival I called and they didn't have record of my appointment. They said they would look into it and contact me back. They called about 30 minutes later to say they never had an appointment listed but their tech could come out in the afternoon. Luckily I work from home so I said that would work. When the tech showed up he said he was new and forgot to put my name on the appointment book but confirmed it was him that I originally talked to. He did his measurements and said he would get right back to me with the quotes. That was on Friday -- I did finally hear back from him on Monday afternoon. The quote is pretty competitive but since I didn't hear right back from him I am getting a couple of more quotes now. I will update my review if I decided to go with Roadrunner but so far not that impressed.

Replaced an entire sliding glass door that was damaged during the build. Both technicians were…read morepolite and provided good communication. They completed the door in its entirety and went above and beyond cleaning up the area and shining up the new glass slider. Nice to see contractors that actually take pride in their work!

If there was a negative star I would've chose it. Terrible service! When I FINALLY reached Tiffany…read moreand told her the door has NOT worked properly since installation and the tech knew it and simply told us where to adjust the tension. I've called multiple times with no response until this morning after my granddaughter's fingers were almost crushed when the door slammed shut last night. Tiffany absolutely REFUSED to tell me the name of the owner or let me speak with a a supervisor. She will pass my information along to Janet. Jim-owner. Shame on you! Your response is incorrect. Your installer knew it was not working properly when he was as at my home and simply told us to adjust the tension on our own. I told him that it should be fixed properly and he said someone from the office would call us. My ex called the office multiple times telling your office we should not have to do this with no resolution. Based on my conversation this morning with Tiffany and her refusing to even provide your name and saying Janet would call with NO call just you trying to defend your work on yelp, I lost respect for your company. If/when someone gets injured, I hope you're prepared to still defend it. You better hope it's not one of my grandkids!

Update: they came back and clean it up a little and fixed the messy spots/left holes.read more

Vision Windows and Doors was great to work with. Craig gave us options to choose from within our…read morebudget that were great choices. One of best parts of the experience was the installer, Ward, who was professional and meticulous. He went over his work again and again to ensure it was perfect. I would highly recommend the Vision Windows and Doors team!

I reached out to Christy Windows back in February, some five months ago, to have three windows…read morereplaced in my townhome in Tempe. The proprietor, Matt, and I agreed upon a price, and was told he'd take measurements before installation. Since then, I've received texts about unexpected delays, both professional and personal, with assurances that the windows will indeed be installed once all these events subside. From March through June, I followed up and followed up, only to receive excuses/explanations about this or that unforeseen event that hasn't allowed him to complete installation, but not to worry, it will get done. After four months of unfilled promises, three days ago I finally texted him to ask if the job was going to get done at all. I just need an answer one way or the other so I can plan on how to proceed and if I need to contact another company. This time there were no excuses/explanations...he simply ghosted me. After all this time, I get neither an installation nor even the courtesy of a phone call to explain why. To string a customer along for four months to ultimately just ignore him, that's no way to do business. The only reason I left two stars instead of one is the few times I actually spoke to Matt, he was polite. So, I give him a star for that. But he sure didn't fulfill his promise, and there's no reason to treat customers this way.

Originally this company, Matthew is the owner, was very communicative and responsive. We sent…read morephotos of the work to be done. He told us he could be at our home over the weekend. I needed a day/time pinned down so I asked for more specifics. We settled on the day and time. When the day arrived he wrote early saying he had car trouble and other work to do and had to cancel. He said he would follow up with us the following week . The week goes by and no contact. This is not a good way to conduct business. By then I decided to contact another contractor who was available and interested. The work has been completed by another contractor.

If you're looking for a security screen door that complements your home's style inside and out,…read moreSteel Advantage is the place to go. Parks came to our home, so we could choose the right door and finish to match our exterior. He provided a firm installation date when we put down our deposit, and Chris did a beautiful job installing it as promised. He even keyed the door to our specifications. We're very impressed with the quality and workmanship of the product and even more impressed with the service, communication, and commitment to a timely installation. Thank you, Chris and Parks for making our home safer and more enjoyable. 5 star experience all the way.

The quality of the screen door is excellent. The owner of Steel Advantage, Parks, called us to make…read moresure we were 100% satisfied with the installation and the quality of the service and Security Screen Door. I would highly recommend this company.

Great service honest came when they were scheduled for estimate. Our installer was friendly and…read morevery clean when he worked and came on time.

Top notch. Professional. Excellent customer service. Quality installation. Friendly staff. Can I…read moresay more? Thank you Shane for everything you and your team have helped us with to make our 2nd outdoor catio project a dream come true! Your ability to do custom cut glass for two entry and exit points into the catio turned out amazing. Pics to come once finished! Lisa

Such an amazing experience. Josh is extremely knowledgeable…read moreand pays great attention to detail. Fantastic customer service, friendly, professional and on time. Had my sliding door working better than ever in under 30 minutes.

Don't bother with this one-- they don't reply to their messages! I requested a quote to adjust a…read moresliding door and got one reply and then zero follow-up or response to additional messages. On to the next!