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    Big Bear Escapes

    4.1 (55 reviews)
    Closed 8:00 am - 10:00 pm

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    The house we stayed in.
    william n.

    First time staying with Big Bear Escapes and first time renting a house. The entire process was incredibly easy and done all remotely. We have a handicapped family member so finding lodging that is wheelchair accessible is always a challenge, but we found a great home we were able to stay in over the MLK weekend. The house was clean and filled with family activities including movies, video games and a hot tub. I communicated with Doria throughout the entire process including during the stay. She was available via text at all times and made us feel well taken care of.

    Loved the backyard
    Cassie M.

    We had a wonderful trip to Big Bear and stayed at one of the cabins through Big Bear Escapes (Timber Lodge). The house was beautiful, well maintained, and very clean. It was perfect for our family and doggo. My boys especially loved the game room, and we all appreciated the gift basket filled with treats. The enclosed backyard was great for the kids (human and furry) and we loved the easy parking. When the mildly unfortunate occurred, and my son left his iPad at the cabin, and we didn't realize until we were down the mountain, Doria was incredibly helpful in locating it and sending it back to us via UPS. We'd love to stay at the Timber Lodge again!

    Sunset view from the deck.
    Susan U.

    This review is for the house rental in 361 W. Cinderella Drive. It's a 4 bed,3 bath spacious house in the Peter Pan neighborhood that is excellent for a big group. The deck from the living room is large and this is where you could find the sunset view while the dining room is where you glimpse the beauty of the sunrise. The best part here was the high-ceiling game room with a table tennis that turns into a pool table. It has also an elegant spacious kitchen with new appliances and cozy living room with a fireplace. Btw,the kitchen has a deck with BBQ grill,another great view of the other cabins around! We have enjoyed our stay here since this place is clean,new and close to everything. Tip: Read the rules,follow and be responsible!

    Grizzly Getaway and our new friend Mr. snowman!
    Mary A.

    Stayed in Sugar Bear Chalet 2 for my Birthday (Christmas Eve) and Christmas with the family. This was our third cabin with Big Bear Escapes. I have to say Doria is a great manager to work with. She is always working!! No matter what time of day it is she gets right back to me with any questions I have. She is sweet and helpful. We had a nice time in Sugar Bear Chalet 2. We enjoyed the game room a lot. Played pool and some ping pong. What I think I enjoyed the most is the walks to the forest that is just a couple blocks to the right of the cabin. Being from the Midwest I really miss nature and this was a special time for me to be able to walk around in the forest. It was just beautiful. Looked for a bear, but didn't spot one this time at least, maybe next. Did see a coyote and a cute bunny however. Will be renting with Doria at Big Bear Escapes again, can't go wrong!!

    The ranch driveway and sky shot
    karen p.

    We just returned from the most incredible horseback riding excursion at a gorgeous ranch with epic views and endless trails to explore. The ranch house had every creature comfort, it was spotlessly clean, and included the perfect blend of cozy and classic touches that made us feel instantly at home. Our horses were equally delighted with the stable accommodations. The barn showed the owner's attention to detail and was just down the hill so we could drink our morning coffee on the wraparound porch and watch our horses munch their breakfast before our daily rides. What a gem of a location and wonderful equestrian adventure we will never forget.

    Front of the House.
    Edita A.

    Doria has been an absolute gem to work with. She made our late night, last minute trip by far the most memorable. From a super quick and easy booking to an extremely well maintained and equipped home. Once the booking was confirmed, Doria went out of her way to head to the rental home and turn on the jacuzzi heater upon on arrival. These minor actions speak volumes of dedication and exceptional customer service. The property is very clean, had plenty of space but still cozy, quiet, great location and packed with home away from home amenities. An extra plus, is the memory foam mattresses. Our stay was relaxing and we are very pleased with all the accommodations. We will definitely be reaching out to Doria in the near future.

    Morning at Big Bear Escapes

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    Review Highlights - Big Bear Escapes

    Doria is all about the unexpected touches and "extras" that clients value, and for that reason we value her.

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    Destination Big Bear - Pool table

    Destination Big Bear

    4.4(1.2k reviews)
    0.3 mi

    Love this company! We booked the most amazing cabin in 2023 and are heading back again, of course…read morebooking through them. The entire process is seamless and the team is so pleasant to work with, especially Ally. Ally truly goes above and beyond. She's incredibly informative, thoughtful, and makes sure you have all the intel you need before your trip. She even shared helpful local resources like bensweather.com for updates from their local meteorologist and pointed me to where to check road conditions, then followed up with an email including everything to make it easy. She also gave the best cabin recommendations tailored to what we were looking for. You can just tell she genuinely loves helping people. She makes you feel less like a customer and more like family. Pro tip: it's way more affordable to book directly through them than through Airbnb or other third party sites. Highly recommend!

    I had an amazing experience with Ally and Ernesto at Destination Big Bear. I was in a really…read morestressful situation after I lost my ID at an Airbnb, and they went above and beyond to help me navigate everything. They were patient, professional, and genuinely cared about making sure I was okay and taken care of. What could've been a nightmare turned into a smooth experience because of their help. I'm so grateful for their help and highly recommend Destination Big Bear -- especially Ally and Ernesto. True customer service like this is rare. Thank you both so much!

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    Destination Big Bear - Movie theatre

    Movie theatre

    Destination Big Bear - Me in nature

    Me in nature

    Destination Big Bear - View from the back of house

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    View from the back of house

    Big Bear Cool Cabins - Big Bear Lake Condo

    Big Bear Cool Cabins

    3.5(1.2k reviews)
    0.6 mi
    Locally owned & operated
    Family-owned & operated

    We had a wonderful stay with Big Bear Cool Cabins! The cabin was clean, cozy, and exactly as…read moredescribed. It had everything we needed for a comfortable getaway, and the location was perfect. close to town but still private and peaceful. Check-in and check-out were easy, and communication was clear and helpful throughout the process. The cabin felt well maintained and welcoming, making it easy to relax and enjoy our time in Big Bear. We would absolutely stay here again and recommend Big Bear Cool Cabins to anyone looking for a great mountain getaway.

    I really wanted to like this place but it was a disaster from start to finish…read more We drove all the way up to Big Bear and got there at 4:10 for our 4pm check-in. The cleaners didn't show up until 4:20. We had to leave and come back, and didn't actually get into Chalet Des Ours until after 5:30pm which completely threw off our first night since we had dinner plans. The door locks were broken - like actually broken. Every single time we left the house we had to yank the doors super hard to get them to lock and even then we weren't sure if they were actually secure. We were genuinely worried someone would break in and steal our stuff. How is this even allowed to be rented out with non-functioning locks? Then after we checked out they hit us with a $95 charge claiming we left the hot tub dirty. The water was cloudy when we got there that first night - looked exactly like their photo. We only used it twice, covered it both times, and put the temp back down like we found it. We were only there 2 nights. But of course we didn't think to take photos when we arrived because we didn't expect to be blamed for their poor maintenance. The whole thing felt like they don't actually take care of Chalet Des Ours and then charge guests when things go wrong. Between the late access, broken locks, and getting blamed for a dirty hot tub that was already dirty, I can't recommend this place. There are way better rentals in Big Bear where the owners actually care about keeping things maintained and not screwing over their guests

    Photos
    Big Bear Cool Cabins - Logey Lakefront

    Logey Lakefront

    Big Bear Cool Cabins - Shay Meadow Chalet

    Shay Meadow Chalet

    Big Bear Cool Cabins - Evergreen Paradise

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    Evergreen Paradise

    Holly Cass - Summit Real Estate Enterprises - One of our beautiful vacation rentals .... aka "The Lazy Bear Lair"

    Holly Cass - Summit Real Estate Enterprises

    4.0(64 reviews)
    1.1 mi

    This company has my home listed on Zillow and Redfin when I am not for sale or rent. i have reached…read moreout via call with voicemail answer only, a text message, email and through Facebook. I want my home removed immediately and get your correct addresses for homes you manage. This is incompetent and negligence. It has been two months now. If I can't reach them how do the Airbnb guest reach her?

    Holly Cass is EXTREMELY unprofessional. We had concerns regarding our cabin stay, we called her but…read moreshe would ignore our calls sending us directly to voicemail. But when we texted her she would immediately text back, so we called her again thinking she would answer. Nope, ignored us again. Now that I'm reading reviews I see this is an ongoing issue with her, seems she has no problem being rude when hiding behind a screen. We vocalized that the cabin was messy upon arrival, Wi-Fi wasn't working we spent an hour setting that up. We had problems with the heater not working during our stay. She insisted that it was clean because she checked personally. If that is your perception of clean than you must live in a pig pen. She was completely dismissive about our concerns. I've read the reviews and whenever there's a bad one she's always defensive. So I'm sure she'll make up a story as to why nothing is her fault, but if this helps deter anyone out there not to book with Holly then I'm happy. Don't get me wrong the cabins location was great, but that's the only nice thing I have to say.

    Photos
    Holly Cass - Summit Real Estate Enterprises - Beautiful Sugarloaf Bungalow

    Beautiful Sugarloaf Bungalow

    Holly Cass - Summit Real Estate Enterprises
    Holly Cass - Summit Real Estate Enterprises - One of our new Sugarloaf vacation rentals.  "Chalet Rouge" is adorbs!!

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    One of our new Sugarloaf vacation rentals. "Chalet Rouge" is adorbs!!

    Bear Foot Vacations - Conklin Cabin April 14, 2012

    Bear Foot Vacations

    4.7(35 reviews)
    0.5 mi

    We stayed at the Conklin cabin this weekend and it was perfect. We arrived at 530pm on a friday,…read morethe cabin was nice and cozy. 3bedroom and 2 bathrooms, upstairs were the first bedroom has a full size bed and lamp, the second bedroom has two twin size bunkbeds and a foosball table, and the third bedroom next to the upstairs bathroom has full size bed. Downstairs bathroom is right next to the laundry room and the back door that leads to the backyard. The cabin was complete with everything we needed for the weekend, and added plus is it had wifi. lol Over all experience was great! i will definitely come back and stay at Conklin or maybe try their other Cabin in the future. Grampa Mike was very easy to communicate with and sweet. Thanx

    UPDATE** Okay, I…read morehave officially stayed at Grampa Mike's Conklin Cabin and.....absolutely everything, and then some, that I knew it'd be based on my interactions with Grampa Mike! The location is perfect!!! In the middle of the Village and Snow Summit, but secluded enough to feel the serenity of a vacation. The cabin itself was spotless and beautiful, and there are TWO hot tubs!! Plus, we didn't need to trek out to the Snow Play area because the backyard had a small hill we could sled down...we even saw others sledding down the street that the cabin is located on! Seriously couldn't have found a better place...it was meant to be:). Thanks to Grampa Mike, my boyfriend and I had the best intro to Big Bear...we hadn't vacationed in awhile, and this was just what we needed to get away from the hustle and bustle for a few days. I won't stay anywhere else...BESTEVER!!!

    Photos
    Bear Foot Vacations
    Bear Foot Vacations
    Bear Foot Vacations

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    Big Bear Escapes - vacationrentalagents - Updated May 2026

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