1. Big 5 Sporting Goods

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    Pasadena, CA

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    Big 5 Sporting Goods

    3.2 (96 reviews)
    Open • 10:00 am - 8:30 pm

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    Emil C.

    It's always interesting to return to one of my old stomping grounds. A lot has changed in the area, but this Big 5 still remains as one of the constants. These days, I only come here as this is one of the race packet pick-up locations for the Rose Bowl Half Marathon. For Saturday, pick-up started at 9 am, so I thought I would miss the rush and come a little bit later. I arrived at about 10:30 am only to find a long line that wrapped around the corner, all the way to Jack-in-the-Box. Parking has always been extremely scarce for this store, but for some reason, nobody parked at the curb right in front of their parking lot. That's where I parked before getting in line. After getting my bib inside, the race shirts were being distributed right outside of the entrance. If I still lived in the area, I would probably still come here as they always have pretty good deals. Everything about the store still looked the same. I used to come here all the time to buy grip for my tennis racquets.

    Vivian A.

    COVID-19: Social distancing is enforced at this establishment. All of the staff wears a mask. All customers are expected to wear a mask too. Some of the staff also wears gloves. There are some hand sanitizers available for customers to use. This place is open and available with limited capacity. They are also sanitizing in between customers. COVID-19 Vaccination Proof: This establishment currently does not require proof of vaccination. While I was grabbing some sport stuff from this establishment several days ago, I asked if they had any special offers and they weren't offering any at the moment. They also do not allow pets in their establishment. Parking: The parking lot for this establishment is a bit small. Each parking spot is okay. They aren't too big or too small. Store & Staff: The store itself is very neat, tidy, and clean. Their bathroom is also very clean and sanitary. Their fitting room is closed. The staff here are very kind, friendly, and helpful. They accept both cash and credit cards. There is no credit card minimum.

    Nance C.

    With two kids and their growing feet, shoe shopping is impossible online. This is where Big 5 comes in. Jacob in the shoe department provided us with excellent customer service. He was very helpful, polite, attentive, and patient with us. He was great with multitasking running to the back room for us and helping several other customers at the same time. I was helping my younger kid while Jacob helped my indecisive older kid pick out his shoes. I hope the management sees this review and recognizes this employee for his good work.

    Adult Size Marvel Life Vests. Retail $44.99, prior to tax but on clearance for $29.94, prior to tax
    Vic C.

    Sporting goods stores seem to be a dying breed, especially with Sports Chalet and Sports Authority now non existent. This Big 5 location is located behind Jack In The Box and across the street from Sprouts. This Big 5 is located on a corner, making it easy to find. My husband and I came by this store last night, looking to buy some life vests. We just came from the REI store in Arcadia because an employee told us that, that particular location does not sell life vests. So we decided to give Big 5 a shot and if they didn't have any then we were going to Dick's Sporting Goods next. After parking, we walked in and just headed toward the left side of the store and assumed the if there were life vests, they would be where the kayaks and fishing gear were. We couldn't find any and saw an employee, whom was helping another customer, and asked if they sold life vests. He told us yes and that it should be in the area we were at. He also said that he would help us find it after he is done helping the customer he was with. After looking around this section again, still couldn't find it. But my husband ended up walking over to the other side of the store in the water sports section and found it (that employee eventually found us and just wanted to make sure if we still needed his help or not. I suppose he didn't know where the life vests were either since he pointed us in the wrong direction). After trying a few on, we ended up finding 2 Marvel themed life vests (adult size and now we match. Wished they had a size for my dog so she can match too. She has a life vest but not in Marvel print) that had everything we were looking for. And the best part was they were ~33% off (most likely since it is towards the end of the season). I do want to mention that for life vests, it's important to try it on before buying blindly on line. Depending on what your intention is for the life vest, there really are some things you should be aware of. For us, we need life vests for our kayaks, to be used in generally calm waters. My life vest should not be too bulky (which can cause you to get over heated quickly and also be uncomfortable to wear), have plenty of room in the arm holes (so I have enough room to row my oar comfortably and not have my arms be restricted while out on the water), not be too long (needs to be comfortable when I sit down) and fit correctly, but snug (but not too tight or will be uncomfortable). Anyways, after we found our life vests, we headed to the register and paid for our items. Wait time to pay wasn't too long and service was friendly and painless for the most part. Overall, we had a good shopping experience. And am actually surprised that Big 5 had what we were looking for. I never really liked Big 5 and had always thought they were a low budget and dirty store. But after this experience, I will definitely perceive them in a different light.

    Rude cashier
    Mary F.

    Rude cashier, poor customer service and her demeanor just so bad and please don't ask her a question she will answer you like as you are bothering her and don't make her wait. You could just feel she hates her job and she hates being there. I have been buying everything on line but I had to go on a store because my grandma needs to try on the hiking shoes as she is super picky. Will never come back on this store again. They have to overheard page the staff when you need help with the shoes but that's ok because at least they are nice unlike the female cashier.

    Miguel C.

    Great store. I bought a Mossberg 88. They had a great deal with two barrels... 18 1/2 inch for security..... 28 inch for hunting. The manager was really helpful and curtious. I later bought an ATI stock and fore grip kit from ebay. Looks cool. Will hunt with it later this year.

    Asics Shoes Grips & Very Comfortable! :)
    Jack J.

    Yelp 100 2017 Challenge 98/100 Great Black Friday sales! :) I highly recommend. I will be back again.

    The tensioning loop is tearing due to a sharp metal edge on the cot.

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    12 years ago

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    13 years ago

    Good service compared to the other chains. Thanks for helping choose out a new bike for my teenager.

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    12 years ago

    horrible service! hard to find anyone to help you with anything....coming here is as pleasant as going to home depot!

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    Page 3 of 3

    Ask the Community - Big 5 Sporting Goods

    Review Highlights - Big 5 Sporting Goods

    “18 1/2 inch for security..... 28 inch for hunting.”

    Mentioned in 2 reviews

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