I always go to Big 5 when I'm in Long Beach visiting my daughter and have for many years bought shoes there (hiking & casual) as well as clothes. Nice selection and staff is always helpful. read more

Got here at 840 and they close at 9 and they have the doors locked. The lady inside sees me and is just waving that they're closed. Literally 20 min early. I needed gloves, 5 min all I needed. Terrible read more

I went to get racquetball Racquets. There was only two out and one was very expensive. I got a child's tennis raquet for the second because I'm just a beginner. I asked the girl cashier and she said,"we have whatever's out there.". I asked if the child's tennis raquet would work and she just shrugged her shoulders and said she didn't see why not. I asked if she had any in inventory and she said," we have a lot of things in inventory," but did not offer to check. read more

Great store with decent prices. For some reason I always find new shoes here. They have most sporting goods that you would need and they have a great selection of shoes and caps. The service is decent and I can definitely see that they try to give you a good experience. The shop is a bit worn down and crowded but I would take that any day compared to paying premium prices somewhere else for the same thing. Also.....it is in a great location with awesome restaurants nearby! Plan for a meal when you go there!! read more

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Horrible service. The manager just watched while his employees ignored the customers and stood around talking to each other. No wonder these stores are going out of business. read more

This place sucks came for a month guard at 8:37pm and told me they were closed. Would not come here again

I needed soccer shoes for tomorrow. Gavin showed me three brands. He told me the benefits of each pair. The experience was easy and quick. The store is well stocked with good sporting merchandise. read more

Big 5 Sporting Goods - Great merchandise in a clean store. Nice employees. - Sporting Goods Near Me - Long Beach, California

We came here to get some supplies for our kayaking trip. I came to buy some water shoes, trunks, and a towel. I found exactly what I was looking for, and them some. The aqua shoes were Speedo, and were actually quite comfortable the entire time I wore them. The trunk fit well, and did their job in the water. The towel design was not to my liking, but it did it's job anyway. I also got a cap, which I do not normally wear. But it did a good job of keeping the sun out of my eyes, while wicking away the sweat on this hot summer day. The prices here are above average of what you would find elsewhere, but the quality is decent. I was comfortable throughout my time kayaking, and my gear withstood my intense workout that day. The next time that I'm in need of outdoor or workout equipment, I will give this Big 5 a chance. read more

Big 5 Sporting Goods - Sporting Goods Near Me - Long Beach, California

I was here brought against my will, lol!!!! This store is very nice, medium size but pack to the max. I know is being here for maybe a little bit over 2 decades (that is how long I been coming to this location). The customer service has always been good, and HONEST which is the part I appreciate the most. I don't like being rushed, or pushed into a sale, I stopped going to places like that. Here I can trust they will show me what I am looking for and suggest things in a friendly way. I verbally recommend this location all the time :) they are awesome here!! read more

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Nick the manager was very helpful and polite. The service was great and very professional and friendly

The good: I got knee, elbow and wrist pads here for roller blading but one of the pads were a different design and color than the rest of them (1 piece out of the 6). This was from a different location but this store accepted the return (I got store credit not a refund). The bad: We were able to return our mixed up pads without a receipt (because we lost it) but we lost $7 somehow even though we just bought the pads a few days prior. Perhaps the price dropped recently. They didn't have any pads available here in the size we wanted. They had few options for this. I found comfy Adidas slides I wanted here but they didn't have my size. They only had 1 weighted vest here and the box was busted. The interesting: They sell kites, slides, snorkel gear, camping gear, hiking shoes, sports balls and much more. The interior of every Big 5 store I've seen in the last 2 years is pretty outdated. It looks like an old sports store you'd see in the late 1980s or early 1990s. I always imagine being a kid and coming here with my dad in the early 90s when I enter one of these stores. read more

The great thing about Big 5 is there is a great selection of all sorts of sporting goods. From running to camping to baseball and football. Plus many other sports. They have a lot of cool little things you cannot find anywhere else. They cover all bases when it comes to selection. They have a great selection of pocket knives and air guns too. I have found this to be the best store to buy shoes. There is always a clearance on many types of shoes. The people who work here are very helpful with any and all questions you may have. I highly recommend this store. read more

I went to this store for the first time today and Jasmine helped me out looking for a new pair of goggles and she was sooo helpful and sweet when I was in a rush, I have never received such great customer service, thank you so much jasmine Gabby read more

Went in Sept 25th to buy some 9mm. Young, dumb, (latina?) manager couldn't have been more unhelpful, unfriendly, racist (I'm older white male), hostile, with a "take it or leave it attitude". I told her I didn't like her attitude and left....went to Turner's where I bought $400 worth. Won't be going back to this store, and judging by the lack of (paying) customers when I was there, I'm not the only one. Hopefully Corporate will see this and try and get their hiring standards up a bit read more

This location had everything I needed. I have been running around the city all week looking for baseball stuff and I finally got everything I needed. This locations has a better selection then the Lakewood location. Great customer service here as well. read more

Was sold the wrong .22 ammo , ammo sales rep wasn't available for 3 days , came in today for them to tell me its final sale. And I would have to call customer service . Wish they would've told me that over the phone. I wouldn't recommend going here for any ammo very unprofessional , and not knowledgeable.The Latina girl who helped me asked me for my debit card and ID, which there was no need for that when you denied return without looking in the computer makes no sense . Very rude and poor service . I will take my business elsewhere hope this saves you yelpers a trip! read more

Big 5 is a sporting goods store offering equipment from air soft guns to pickle ball paddles. If you are an amateur in a sport, this is a good place to go. If you are looking for a specific tennis racket or specific softball cleat, Big 5 may or may not carry it. Basically, they offer a small selection of items for any given sport, but have equipment for a lot of sports. They also have home workout equipment and workout clothes. Big 5 has a moderately sized shoe section with pretty good prices. Again, they don't have every shoe or brand, so as long as you aren't hoping for a very specific shoe, Big 5 should serve your needs. Finally, Big 5 has some great coupons, so sign up! read more

Small store but it has tons of good stuff. This store carry lots of products for your outdoor, sport, and other activities. Although they carry small items and not a lot of choices to choose from but for those who only want temporary or items to use for short term, this store will have something for you. The location is inside a small shopping plaza with a few restaurants to choose from. There's also a car wash area where you can have your car washed and shop while waiting. Parking is free and lots of spaces so you won't have to wait or circle around to find parking. read more

Great store! I came here for a fishing license. Staff is super friendly and helpful. Store is clean and well stocked. parking is easy. They have a ton of outdoor gear at good prices. read more

The store is packed with not the right stuff. Go for Lizardskin for my sons bat and they have a couple packs of some Rawlings tape. Don't have the bats my kid uses (or any of the local kids), etc. It's packed with stuff, just not the right stuff. The hunting and camping section is good. So would recommend that. For all other major sports equipment, save a trip, and go to Dicks in Cerritos. read more

This 5-star review is for Daniel! We drove 13 miles from the Huntington Beach store to purchase binoculars. The HB store had the binoculars that we ended up purchasing but the staff wouldn't even acknowledge us. So we hopped on the 405 and headed to Long Beach. Daniel was very solicitous from the moment we walked in the door. He greeted us with a smile. Told us he'd be right with us, as he needed to retrieve the keys for the display cabinet. We were able to examine and compare binoculars, then make our purchase. In less than 7 minutes, we were out the door ready to enjoy our binoculars. I do hope management acknowledges Daniel after we post this review. Daniel gets it. You are selling more than sporting goods. You are selling a customer experience. Unlike the HB store, Daniel made us feel welcomed and delivered service with a smile from start to finish. We walked out of the store with ear-to-ear smiles and ready to enjoy our binoculars. Thank you Daniel! read more

If I could give double negative zero stars I would. Came into this location at 10am, hardly anyone was in the store. First store associate ignored me and that mean's didn't even acknowledge that I had even walked in. Second store associate walked past me and again never asked me what I needed. Might as well been a haunted house. I will NEVER visit this business again. You let an easy sale slip past your lazy fingers. Shame. read more

A followup to my previous entry Went in today to see if anyone is buying the 556 they have ridiculously over priced The shelves are still full, Hey corporate, you used to be fare with your prices and we bought as much as you can supply. Now that you have decided to gauge, its collecting dust on the shelves Thanks go out to the folks that refuse to get ripped off and are sending a loud and clear message read more

Terrible customer service. Lots of staff but they are too busy talking to each other or on their cell phones Johnny, a sales associate was rude and zero help. I will no longer shop at this Big 5 Sporting Goods. read more

Extremely rude manager. Waited in line to buy firearms accessories and he rudely yelled that there would be no more firearm sales as my turn came. There was no one else in line besides me and I waited 20 minutes. It was 4pm. Won't be shopping at this location anymore. read more

The staff is hard to find. I was given a ladder to look for boots in the kids section when I asked for men's. Just felt very unorganized and the staff doesn't seem to be trained. read more

My son forgot his cup for baseball... so we quick stopped here. Friendly employees and got us in and out in 3 mins. read more

This night shift worker was extremely rude she was some fat chick rude to me rude to some customer over the phone and rude to a black lady and her son who asked for a mask and she said they had none not even to sell when they actually did. besides that only one or two of the workers there where somewhat helpful the rest of them were just having their own conversations while some customeers walked out with merchandise more than once. most their employees are lazy rude and seems like they have no manners.! they treated me like trash and im a disabled veteran 62 years old they wouldnt return my product even though i had my receipt present with me. read more

Went to this Big 5 because of its close location. I have always received good customer service here. Today Justin assisted me with a current and future purchase. He provided me with some great advice and suggestions. I appreciate his help. read more

Absolutely the WORST customer service. Asked for assistance, and gave up after 20 minutes of waiting for a store employee to respond. Even the store manager (Female), walked by me without asking if I needed assistance. I guess she was more focused on her food than ensuring her customers were taken care of. Thats ok, drive to Dicks where it was twice as busy, I was greeted and assisted by a knowledgeable store associate. read more

The worst customer service! After we had both picked out 3 pair of sneakers, the sales guy Jacob tells us that we better resume tomorrow b/c they are now closed! The manager had told him to help us because they were going to close and then he suddenly disappeared for the next 15 while we sat there waiting for him. We were left standing there with our selection that we were not able to try on or purchase. What a waste of time picking those shoes out and a waste of time in general! We will not be returning to this store. They are all just plain rude. read more

I sadly had to return some swim goggles from another store, as water kept coming in from my temples no matter what I did. Mike the manager offered to help me and noticed I needed a child's size goggle and found a pair that he thought was the correct fit! Low and behold they were, as no water came in as I swam laps for an hour! I am ecstatic and very grateful to Mike. Even with other goggles, if I kept the water out, my face became bruised as they were so tight. While this might seem trivial to some, to me it cinched my ability to swim without having to stop and readjust goggles or find a high end pair...somewhere over the rainbow... I have been to this Big 5 when I lived closer but will go out of my way now to go here first. I believe customer service comes from the top and Mike is an exemplary manager, which was also reflected in other staff who were also very helpful and engaging! read more

Your Big 5 web site SUCKS! I put in "weights" and I got baseball gloves, clothing and chairs! What does that have to do with what I was looking for??? read more

I walked in while a man was yelling at the lady in the front calling her inappropriate names including the c word and a fat ugly b. She seemed to handle the situation well and was polite to customers afterwards. I was ready to kick the guy out myself along with some other customers I talked to when asking what was happening. I think she handled the situation very well, so for that I give 5 stars. also, their sales are pretty good :-) read more

I want to thank Victoria for helping me out today with my shoes. I came by last week and she gave me a lot of good information. When I returned she was there and was such a great help. The company is lucky to have her as an employee. Many thanks to you Victoria. Sincerely, Michael j Gibbs read more

I always come to Big 5 promise Sporting Good means they always have what I need and it's always at a reasonable price also get all my shoes here. Today I came in for a bit of snow gear cuz for the first time in about 5 years I decided it was time to go skiing and I found that they don't carry anything about an XXL guy being a big guy it kind of was disappointing like I was a second class citizen like they don't think that big people do anything in the snow or want to carry anything for the larger people. Disappointed it seems like with the overweight epidemic America is facing that larger size clothing would be more common but it seems that some people still don't want to carry for us. Looks like 4 all clothing accommodations I'll go somewhere else. read more

I went into Big 5 today looking for some specific sporting goods. Because of the rude attitude of the bald employee there I left after just a few minutes and spent several hundred dollars at a rival sporting goods store that was happy to receive my money AND the employees were actually pleasant. I'll NEVER shop at this location again. Does the corporate office have any idea how rude and terrible the employees are here? read more

So today I went in to get my parent's fishing licenses, but it was an unprofessional fest. The bald man behind the counter of the guns decided to give me pricing for different kinds of fishing licenses. Next, he had the audacity to tell my parents that they could fish for free, but pay $1500 if they get caught fishing illegally. What a joke! Their excuse for this was they got shoplifted and had a bad day. News flash, despite your workday, you need to maintain professionalism and mannerism for your customers and the business you are representing. I am never going back to this Big Fives. read more

Pure laziness is what this store is . I'm so upset at the attitude by the staff especially the one Hispanic female at the front with red/brown hair. If you don't like your job then say that . Don't go around giving people attitude because you're upset. And the disregard of the manager on duty, I get it's busy but show your customers some respect. Trying to brush off a customer because they're too much of a problem is not ok. That shows the true potential of a manager if it gets busy and then you turn into a rude passive person . read more

I will admit it: I don't know anything about sporting goods stores...however, even I knew this one sucked. Very small, couldn't find any employees, small selection. I was looking for a mouthguard so my teeth don't become teef, and I found exactly one kind, in adult and kids' sizes. One kind. Nike. Not even boil and bite. And it looked shitty. They did have a couple kinds of quad skates, albeit shitty ones; ladies, if you're looking for a cheap pair of high-top skates you don't care if you trash, they have a pair for $25. There were also quad skates labeled "roller derby skates," which they most definitely were NOT: skates attached to hard plastic ankle bindings? This is the antithesis of what derby skates should be. Lying liars. However, they do carry Fox 40 whistles, a favorite of refs. And the parking lot sucks. read more