1. Big 5 Sporting Goods

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    Gardena, CA

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    Big 5 Sporting Goods

    3.1 (15 reviews)
    Closed • 10:00 am - 8:30 pm

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    Joy U.

    This store when I went was stocked nicely with the exception of no weights or much fitness equipment understandably so during these times. There are two things I will mention though. I ran into the manager to ask a question which he addressed correctly then he proceeded to ask if I was looking for anything else and I mentioned fishing rods and he said motioned toward where they were and said "they are over there and is there anything else". I thought that to be weird because Im accustom to a store employee usually walking you in that direction especially if it is a manager. Second they have hand sanitizer in front of the store but both bottles were empty so whats the use of having them if its not kept up to help stop the spread of covid?

    Bought 1 thing from this store, I lost the receipt! They said I have go back to the same store to return it. The lady manager at the register says she is the only one here. She has to go to the back to look up the transaction in another system that can possibly take a while! If this is how your system works they definitely need a more upgraded one!! I know it's not her fault. But other stores systems are faster!!!

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    3 years ago

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    Love this 10
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    1 year ago

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    4 years ago

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    6 years ago

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    2 years ago

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    4 years ago

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    6 years ago

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    5 years ago

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    5 years ago

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    4 years ago

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    7 years ago

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    7 years ago

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    10 years ago

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    9 years ago

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    8 years ago

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    Review Highlights - Big 5 Sporting Goods

    “One of the reason I prefer to walk in once a business is open some of us just may get that assistance and quick service on top of that buy a little extra just as I did.”

    Mentioned in 2 reviews

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    DICK'S Sporting Goods - Signage on the ground level, though the store is on the second level

    DICK'S Sporting Goods

    2.8(206 reviews)
    5.3 mi
    •$$

    First of all, I had a hard time finding the place. There was a Halloween shop downstairs and I had…read moreto come upstairs. Found a very big footprint and a very good selection. I needed to get five Sparks basketballs. They had one on the floor and the others in the back. I think they need more people working there. There were people at the checkout, but upstairs there were really only two people, and that's not enough for a large footprint and inventory questions and things like that. Other than that, Dick's was a very good experience.

    Very Disappointing Customer Service Experience…read more I had a very unpleasant experience with a member of the leadership team named Billy during a recent visit to the Dick's Sporting Goods at Del Amo. I attempted to return a pair of youth cleats that were still in new condition. They showed no signs of wear on the soles--only a small amount of dust from my child trying them on briefly on a dirt field. The cleats were black, making the dust more noticeable. I purchased them just 27 days earlier and had my original receipt. According to the return policy printed on the receipt, returns are accepted for items in new condition. Billy immediately refused both a refund and even a store credit. Because he was the acting leader, I requested to speak with the store manager. Billy seemed reluctant to involve the manager, but I insisted. Store Manager Val inspected the cleats himself. He explained that worn shoes are generally not eligible for return, but after examining the cleats and confirming they were still in new condition and within the 30-day return window, he approved a store credit. What disappointed me most wasn't the policy--it was Billy's customer service. Throughout the interaction, he had a dismissive attitude, made very little eye contact, appeared irritated whenever I asked a question, and showed no interest in resolving the situation professionally. Those are qualities I would not expect from someone in a leadership position. I appreciate Manager Val for taking the time to inspect the item and applying the return policy fairly. Unfortunately, Billy's approach made what should have been a simple return into an unnecessarily frustrating experience.

    Photos
    DICK'S Sporting Goods - Line went all the way underneath the parking structure

    Line went all the way underneath the parking structure

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    Nike Pegasus Premium Guava Ice.

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    DICK'S Sporting Goods - Large store

    DICK'S Sporting Goods

    2.8(236 reviews)
    4.1 mi
    •$$

    Dick's Sporting Goods is Dick's Sporting Goods, if you know what I mean. Any Dick's you go into,…read morethey always are offering very similar items. Some locations have a little bit more of something specific than another location may have, but it always feels very much the same the moment you step into one of the stores. This location is no different. Located right off of PCH in El Segundo, this business is fairly easy to find. It's near the back of the shopping complex, if you're looking for it. As it is such a large shopping complex, with a lot of different businesses, they have a super large parking lot, so parking should never be an issue. Once inside, what you'll find is the sporting goods and the activity goods that you would expect to find at Dick's. They have a little bit of everything. For the very astute professional, in the various sporting fields, they may not have the exacting item that you are looking for. But, for the novice in any field, they pretty much have something at least to get you started. Of course, they have tons of activewear, shoes, sunglasses, all of the various needs for all of the various sports that you can think of. It's just as simple as that. The staff here are all super nice and helpful. They're happy to guide you and help you with any need you may have. Overall, if you need some sporting goods, and you want to get it at a one-stop location, this is your place to do it.

    This Dick's Sporting Goods is either seriously understaffed, or the employees on the floor have…read moremastered the art of disappearing. When you actually need help, good luck finding someone. And, like just about everywhere else these days, the prices are high. If I'm going to pay premium prices, I at least expect to be able to find an employee when I need assistance. The store itself is fine, but the customer service definitely needs improvement.

    Photos
    DICK'S Sporting Goods - Superstar II Adidas Tennis from Dick's

    Superstar II Adidas Tennis from Dick's

    DICK'S Sporting Goods
    DICK'S Sporting Goods

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    4.0(407 reviews)
    3.4 mi
    •$$

    Their Mountain Maker pants are what my granddaughter wears and rotates between them during the…read moreschool year. They're not inexpensive, but they're well made and must be comfortable for her to request them. I needed some assistance over the phone today and had excellent service by both the Manhattan Beach store associate who answered the phone, and by the associate at their 800 number. My husband has an REI account and earns rewards with purchases. I highly recommend them.

    I went as usual to the REI re supply version next door as I always do Used in good condition is…read morethe way i was taught than adding to the landfill as my mom put it I thought she was just being smart and saving money It was the 60's I went in to see if I could find a backpack that is a good fit I found one of each yet make yet a bit on the eni meine miney mo thing was not working out My experience happened when I believe his name was Roman Hat longer hair artsy kinda cat came He nailed the choice right away for me Roman went on to load the pack and dial it in for me with such detailed instruction as he knew every feature of the pack Roman truly is one that is knowledgeable (as all my experiences at the store or the used store) and enjoys his job and helping What I do not get and blows me away every-time I am in there is the abuse of the return policy "reason for return" used twice did not like it Then it is returned with used twice "scuffs, light soiled and pet hair" It was used Keep it What is wrong with people Thanks Roman I will be back Better not hide when you sea me I was a PITA

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    REI - Outside entrance

    Outside entrance

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    Big 5 Sporting Goods

    Big 5 Sporting Goods

    3.6(14 reviews)
    2.1 mi
    •$$

    New Balance shoe's on sale ! 12/30/22…read moreInglewood, Ca. 5 for PABLO ! Have not had service like this in a while and when I do I'm a gluton and I return. As easy as we walked in to shop we walked out with 3 pairs of shoes all due to Pablo. He is a great employee he asked what 2 of us were searching for in shoe's and size. He then walks out with 3 pairs of shoes for us to try. After trying them on and another set of shoes to try on in another color we quickly found our pair and rushed to cashier. This big 5 is immaculalent! The employees here are helpful in ever department They are located in Crenshaw Shopping Center with unlimited amount of parking here and shops. Short & Sweet

    False advertising- Big 5 On 5/23/24, They advertised a…read moremulti-purpose wagon for $55 with a coupon. I went to the 11310 Crenshaw/Imperial store and submitted my coupon to the clerk. He, in turn, called the manager and gave him the coupon he said I would check and see if we have any in stock. I waited over 20 minutes. I looked to the rear of the store, and I saw him talking to someone for about 10 minutes. He said we don't have any. I said let me have the blue one by the door. He said that one is $99. I said since you don't have a D on the day of sale, can't we work out a deal? He said it didn't work line, that I said you didn't have the same multi-purpose wagon anyway. I wo not be coming to any Big Five anymore. You guys are false advertising. How many did you have on the first day if he didn't receive

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    Big 5 Sporting Goods
    Big 5 Sporting Goods
    Big 5 Sporting Goods

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    Dink House

    Dink House

    5.0(36 reviews)
    1.1 mi

    Best indoor pickleball facility in the SouthBay. The place is hidden in the back off of 139th…read morestreet all the way back to the last building with plenty of parking. They have seven courts and offer open play. First thing that caught my attention was how fast and lack of bounce the balls were traveling down the court. The court concrete is polished smooth and using a Selkirk type of ball with a power paddle, those balls are traveling fast! Took a bunch of plays to get use to the speed and bounce of the ball. The open play isn't divided to play levels so you can be in a high level or low level game randomly, can be intimidating for newbies. This place is definitely a good pay play place to try. The owner Leslie was very nice and helpful to get me started with signing the wavier and into playing.

    The best part about this facility is their staff! This family is so welcoming and nice. They are…read moreone of the reasons we come here weekly to play. The facility has many courts that are divided with plenty of space between each sectioned court. Most courts don't have this perk and are crammed close together. Also, their operating hours are so convenient and we can always get a court on a whim. The added convenience of booking courts online and paying thru Venmo is a big plus! Prices are really competitive and much cheaper than that new place in Carson! Please come check this place out! You will not want to go anywhere else! Come help support this family-owned & operated business! Leslie and her boys are so sweet and accommodating.

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    Dink House - Tables are perfect for when you bring your own food and chow down in between matches

    Tables are perfect for when you bring your own food and chow down in between matches

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    Big 5 Sporting Goods - sportgoods - Updated October 2026

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