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    Bicycles 101

    4.3 (8 reviews)
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    Bike repair and maintenance

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    Ask the Community - Bicycles 101

    Moe's Bike Shop - My new bike

    Moe's Bike Shop

    (22 reviews)

    $$$$

    This place saved the day! We actually have ebikes and I love riding them on the beach, but my silly…read morehusband forgot the seats. We have the type of bikes that fold and you need to remove the seats. Anyhow, I was a bit cranky because I really wanted to ride my bike! We decided we'd see if there was a bike shop nearby. Considering we were far from home, we did not know the area, but miraculously found Moe's. this was the place to be! I loved it! The place was busy but when it was our turn, the person who helped us made us feel like we were the only ones that mattered (in other words, did not rush us). He gave us some options and it seemed that everything there was quality stuff! They even had an open (maybe used) seat and a band new one. Both looked the same, yet we paid less for the 'used' one. We ended up getting 2, and that saved the trip! Definitely visit this place and let them help you with whatever you need. ........ .. ... .. ..

    This weekend the wife and I went over to Moe's Bike Shop in North Bend looking to get a used bike…read morefor exercise. We were helped mostly by CJ but also by another nice gentleman who's name in sorry to say I didn't catch. Now I spent half my life in commission sales. I am always happy to encounter a salesperson who is more concerned with selling me the right product and not what they want to sell. From the very start it was clear Moe's wanted to prioritize earning my trust and having me as a return customer. They listened to what I wanted but asked questions to find out what I needed. If there was ever a contradiction between two things I wanted they never made me feel in the wrong for it. Not once did I ever feel pressured. And the little details to surprise me at pickup really drove it home and the sale was done already. I strongly recommend this be the place you checkout if you're interested in a bike at any level or price range. Now I'm gonna go take a much needed nap cuz I my fat butt needs to get back in riding shape. Exhausted but loved every second of my new ride. Thanks guys.

    Eugene Electric Bicycles

    Eugene Electric Bicycles

    (43 reviews)

    $$

    This review is wildly overdue, about three years overdue, but I've been meaning to write it because…read moreEugene Electric Bicycles did such a great job on my bike. They converted my 2010 Marin mountain bike into an e-bike, and it was not a simple project. I have a small frame, wanted solid range, and needed it to work safely with a rear child seat. Alexander went back and forth with me for months figuring out what would actually work. We initially tried to make a triangle battery fit inside the frame. Once the real measurements came in, it was clear the manufacturer specs did not match reality and it just was not going to work. Instead of forcing it, Alexander pivoted. He found a rack with the right weight capacity and then custom-machined and reinforced it so it would be sturdy enough for both the battery and a kid seat. That attention to safety and detail mattered to me. Throughout the process he was thoughtful and straightforward about tradeoffs, timing, and cost. Nothing was oversold. When I had a quick issue after pickup, they replied to my email quickly and helped me troubleshoot it right away. Three years later, the bike has been completely reliable. The setup feels stable and balanced, and it has allowed me to keep riding in ways that really matter to me. If you are considering a conversion and want people who take safety and craftsmanship seriously, I would absolutely recommend Eugene Electric Bicycles.

    Is it possible to give less than a star? Purchased a $2,000 Urtopia ebike (Carbon 1 ST) on sale…read moreabout a month ago. Salesperson was uncertain about what accessories came with the bike and assured me that the medium frame (the only one in stock) would fit me. At 6 foot, I fell between the medium and large frame size, but the sakesperson assured me that the medium size would work. Because of some medical problems (shoulder replacement), I was unable toreally ride the bike for several weeks. After taking my first extensive ride, I realized that the seat post was too short. I rode to the shop where the service guy nicely replaced the seat post with a new one, kept my old seat post, and never mentioned payment. I assumed it was part of the $2,000 purchase price. I returned to the store today (6/19/26), as the ebike controller was not functioning properly. The people at the shop had no idea what the problem was, but the service guy thought the problem was me. To paraphrase what he said: "It may be that this bike is too technologically challenging for an old person like you." The rude service guy also said I skipped out on the payment for the seat post. To add further insult, the shop was unable to solve the problem with the controller. In addition, the cheap little tailight that came with the bike broke on my second ride when I hit a small bump. I hope to resolve the problem diretly with the Urtopia Company. I love the bike, but not the shop. There are many fine bike shops in Eugene who stand behind what they sell. Eugene Electric Bikes is not one of those.

    Bicycles 101 - bikes - Updated June 2026

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