We wanted to have someone knowledgeable look at my husband's electric guitar as it needed an…read moreadjustment. We saw Red Lotus on Google maps, and the website in the info had a phone number that was out of service. We drove by where the GPS took us, but the building was only a concrete pad. We went around the block again and spotted the Red Lotus sign in a window of the trading company. The music store had moved during COVID, but Google Maps didn't reflect that. Anyway, Evans, the owner, was a tremendous help to my husband, and his guitar plays great now. We didn't get a working phone number from him, but he did say his website was made many years ago by a friend who has since passed. He needs a new website, but he can't afford it. If someone who has the capability could make him a new website for free, it would be so great! We need this music store in Newport, it's an important part of our community.

Red Lotus Music gets my personal recomendation!…read more I had my daily player guitar in for some fret work and maintenance, and the results are really great! The frets were re-crowned and buffed and the nut and saddle were adjusted to clean up the tone. All work was very professional and very well done! Thanks!

Charlie Longstreth is a fine craftsman. He has decades of experience and will always give you a…read morevery honest opinion about what is worth fixing or not. He charges a bit more than other luthiers but with that in mind, you get what you pay for and Charlie's skills are worth every penny. He re-fretted, fixed and adjusted my almost unplayable 1917 Gibson mandolin. Now it plays like a dream.

Traveling from San Antonio for a few days and found this little music store and had the best…read moreexperience here. We came to find a guitar strap, and left with a guitar strap and a beautiful Taylor guitar. Chris more than helped us find more than we expected- Extraordinarily knowledgeable, kind and patient. Highly recommend. All the love and thank yous, Chris (and Art!)

Excellent store! A nice selection of Fenders (New Squiers but some cool used stuff as well.) I've…read moreheard good things about the guitar instruction program but, being from out of town, I wouldn't know. Staff was very helpful during my visit.

A great music shop on Oregon's south coast. Despite the only one star review by a disgruntled…read morevisitor, Orcoast has some high end quality instruments as well as a variety of world folk instruments and budget priced guitars, ukes, and other stringed instruments for beginners. This is that old school brick and mortar shop, a welcome relief from superstore neon bulb lit outlets with the same old same old. Add personalized service by two of the nicest owner/ sales folk and you've got a music place in a historic town near the best beaches nearby.

Me and my dad just bought a guitar here! it is my first guitar. A very nice entry level breedlove…read moreguitar. This shop has a great selection of guitars! The owner was very nice and helpful and gave me some great tips. the service here was above and beyond. I like this local shop a lot more than Guitar Center. I will definitely come back!

This store used to be great with the 2 last owners but now with the new owner I will never go back…read morevery rude. I have spent lots of money here and helped keep it going after last owner past away by volunteering my Saturday's here until the the owners could buy it. Now after how I was just treated there I will no longer spend my time or money there.

I have ordered one pickguard previously and now have on order that just shipped. My first…read moreexperience was great. Bought custom pickguard for a pj bass. It arrived on time, was made of quality materials and fit well after just a bit of trimming at neck interface. Current one has shipped very quickly. Purchase required a bit of communication and Terrapin (Mary) was very responsive. I have had only good experiences, 2018 and 2021.

i have an order in - wanted to make a small change. The order isn't due yet - but I have called…read more4 times, sent 4-5 emails, to make a small change. Nice website - no one home. Update. It's been three weeks. I couldn't get these guys to pick up the phone, or return any emails and went through PayPal for a refund. A week later I got a notice that the order had shipped-and finally got an email back from Mary-the owner of the company-it was very apologetic. Now I feel terrible-having received a refund... But this is an expensive custom product and basic stuff like answering your emails are returning phone calls month-to-month is important.

This is our second time visiting this store. Gabe always makes us feel welcome, he goes way above…read moreour expectations. We had a request that was unusual and Gabe spent as much time as needed to help us. While we were in the store people came in and Gabe greeted each one as he greeted us. His store is very well organized, clean and welcoming. My wife and I are very happy to have found this store. We highly recommend this store to anyone who needs help with anything music.

Really piss poor service, felt rushed to leave the store, and here I thought Guitar Center sucked…read moreass.

The phone number for this business is incorrect. It leads to a company trying to sell life alert…read morebracelets.

They listed a PRS SE Custom 24 Laurel Burl Limited as in stock June 5, 2019. All the other PRS…read moreauthorized dealers correctly listed that guitar as a "Pre-order". I confirmed with PRS customer service that these were on pre-order by all the dealers. So I emailed Rusty Frets on Reverb "So this is not a pre-order? PRS says they have not started shipping these yet.". It is now June 23 2019 and Rusty Frets has not responded. I would avoid these guys.

Wow, this is service at it's best. So the first time I experienced Windsmith Music my daughter and…read moreI were shopping for a violin for her. We came to try a few of the violins they had. They were great about explaining the different choices they had and talking about some of the different sounds each violin might produce. My daughter tried the four that were in our price range and didn't really experience anything remarkable. So ultimately we ended up playing a German Violin that had the sound she was looking for. Something about being made from wood from the Carpathian Forests, seemed to make a difference :) But I wouldn't hesitate to buy a violin from them. And personally, I'd love to do that b/c their service is so great (more about that next). So recently, we had a problem with our silent (electric) violin. One of the strings was starting to come apart a bit so we decided to get new strings thinking that would fix the problem. We brought the violin back and found out the problem was still there. So we called, and they said to bring the violin back and they'd take a look. We dropped it off and then about a day later they figured out it had to do with a finger guide we had wrapped around the neck which was coming up just enough to cause a problem w/ a couple of the strings. What impressed me though was how kind and helpful they were throughout the whole process. Cassie was the one helping us and she was AMAZING! So basically, the problem was all on us. We are the ones who caused this issue (not them). Yet they took the time to research the problem to try and figure out what it was, then figured out the issue and got us taken care of. Then on top of that we weren't charged anything. At one point they even offered to drop our violin off in Corvallis (where we live) to save us a trip back into Philomath. PRO TIP: If you're traveling from Corvallis, I recommend calling first depending on what you might need. For example, the person you may want to speak with or work with may not be there when you stop by so it might be wise to call again just to be sure. But they truly go above and beyond, give great service, their pricing is very fair and reasonable. We're fortunately to have such a great music business here in the area and I'm excited for the next time we'll be stopping by!

Very knowledgeable. Was helped with my grandsons guitar and multiple suggestions for lesson it was…read morea very pleasant surprise to find someone so knowledgeable and helpful

this was my first and last trip here, honestly just rude when i went in looking for something…read morespecific and didn't listen to what i was originally looking for. the older guy very attentive but when i got the help, he was just plain rude and treated me like trash. he was asking me questions to something not related to what i was looking for and then gave me smart mouth responses. not a good first impression. would not recommend to any newcomers and would rather go to guitar center instead for somewhat better treatment.

Plectrum Music Company is a phenomenal establishment and a great enhancement to our local economy…read morehere in Talent! I've enjoyed all of my purchases so far, and they have a great selection of guitars and strings. In addition, my kids got kazoos there, and one of them broke his, and they gave him a new one for free! That's just sweet customer service and going over and above. Love that Plectrum landed in Talent!

If you are riding the coast on your street bike, be aware that this shop will not help with street…read morebikes including ordering tires. I have never heard of a shop that only works on off road vehicles but here it is. The guy in service did give me an air hose and liquid soap to find the cut in the tire but that was the extent of the help.

Purchased a Honda Grom today, Bill and his staff were very knowledgeable, friendly, and straight…read moreshooters. Sportsman Honda is my new goto dealer for motorcycles, firearms, and sporting gear. Great experience!