Superlative service! Wide selection…read more I have been a customer for years and will remain so.

7 days of no communication (at all) with this company after buying an item on Gunbroker. Fraudulent…read moresale and suspected bid manipulation as well. I have reported them to Gunbroker - don't buy from this shop!!

Really cool shop. Really bitter owner. I was totally going to buy some things from them but the…read moreattitude made me walk out the door. I was real nice and only asked a couple questions. Every question was met the type of sarcasm trying to belittle me. If he feels like showing you respect, it could be worthwhile but the prices are leaning high. There isn't much else around so it's worthwhile, with respect. Without respect, definitely not worthwhile. You can order things online and shipped to your place for the same prices or less.

Excellent customer service. All the staff was kind, honest, and helpful. I have also attended…read moreseveral of the Tuesday night bike rides which are very fun. They can get you whatever you need for you bike.

We are new to Florence and were looking to get a new set of tires for the Toyota truck. Dropped in…read moreat Shervin's and got a decent quote. While there, I made an appointment for 10 am the next week. I arrived early, and the middle-aged employee told me it would take about an hour and a half for an oil change and radiator flush. I told them that I would take a walk and grab a coffee. An hour and fifteen minutes later, I returned to the shop and noticed that my truck was still exactly where I had parked it. The employee said that " he wasn't sure what was going on back there, but that they should get to it when the mechanic is finished with another job ". I asked him, wasn't that what scheduling an appointment is for? For which I received a shrug of the shoulders and a blank stare. Not only have they lost a car care customer for years to come, but I now will be buying my tires from Les Schwab. Maybe a little more money, but at least decent customer service. A whole morning wasted!

I had my Jeep transmission worked on here and it had a small issue after but Rick (I think his name…read morewas) was awesome . He knew my situation with the ex and gave me a great deal on fixing it. I definitely recommend these guys. There amazing

Outstanding service. Patched my vehicle up so it was driveable before insurance and schedule got…read moreit into the shop. They have an arrangement with Enterprise in Coos Bay, so I was never without a vehicle. Repairs look great!

West Coast restored the hood of my car. It now looks brand new. They matched a difficult color…read moreperfectly. They were open, straighforward and reasonable about the cost. The people are welcoming and friendly. And...they are right here in Florence!

Highly recommend the Gerred and the guys at Muffler Works. They get it done and are very easy to…read morework with. They get my future business!

If I could give a lower rating I would. Don't walk into this shop unless you want to be treated…read morelike a fool. I know I don't look like I know anything about cars but that is beside the point. I walked in asking for quote on how much it would cost to r place the catalytic converters on my 370z. I knew they were toast and I just wanted an idea as to how much it would cost. The old guy across the counter said he would be back with a quote in just a minute. About five minutes roll by and he comes back and tells me my car has four cats.... He must have thought I was actually stupid. He said it would cost over two grand in total to replace all four cats, not including their labor cost per hour being $125. I looked at him very skeptically and said "Wow, that's a lot.". I also said I was pretty sure my car only had two cats, trying to give him the benefit of the doubt. The guy stood by what he was saying and said he had an Infiniti G37 years back and was pretty sure it had four cats.... Bruh. ANYWAYS, if you don't want your time or your money wasted, feel free to have exhaust work done anywhere besides this business.

From the first call to key pickup, the experience at Tony's Garage is unmatched--professional,…read morehonest, and truly customer-focused every step of the way.

In town for a few weeks when my brakes start to make that awful wear bar sound, called around a few…read moreplaces and everyone was at least 10 days out. So was Tony's, but the person who answered the phone seemed more organized, so we got an appointment 10 days out. Showed up, they were expecting me, gave me a 2 hour window, and I walked across the street to Starbucks. They called with bad news, funny thing is, I was kind of expecting it. My front brakes were bad, but my rears were worse. They got my okay, through another guy on the job, got it out in about the same time frame, got me in my car and on my way. Couldn't be happier with the work quality, and professionalism!

great experience buying new car . our second one from johnson motors . they are friendly , helpful…read moreand took extra time to teach us new technology, .. wealso get great service with oil changes and repairs we coudnt be happier and love buying local ! great services

I was a licensed auto dealer in Oregon and California for over 25 years. I've been involved with,…read moreat many levels, lots of dealers, new cars, used cars and wholesale, in both states and even written a book (years ago) on how to survive this industry and if at all possible, avoid it altogether. The practices used my so many dealers, both new-car and used, is not an enviable one and the well-deserved reputation brought upon this profession is an unfortunate and difficult thing to deal with for the few decent individuals and companies that do exist. And now the good news! Florence, Oregon is honored to have one of the very best of these few decent companies that I've ever come across. I've only been lucky enough to have lived here since 2017, but have done business with Johnston Motor Company a few times now regarding my trusty 2004 Ranger. And then last week, I found the exact used car I've been looking for now for a few months, and every one of the folks I talked to in the process of "making the deal" have been just amazing. My well-tuned built-in BS Sensor still works very well, and the needle didn't even wiggle the whole time! These folks are my friends and neighbors here and I was treated as one of them. On this particular car, a like-new 2016 Ford Edge, my out the door cost was nearly identical to the figure I had in mind would be my offer, so no haggling was involved. The whole transaction was a pleasant interchange. The staff (that I met there, about five of them) all live here on the beautiful Oregon Coast, some all their lives, they seem to know everybody in town, and when I left there with my new ride I felt more like I'd just shared a get-together with neighbors than having survived a car purchase. I've received the same level of performance from the service department, plus having my Ranger repaired there was the same kind of experience. So any of you folks, neighbors or visitors, Johnston Motor Company has my recommendation - in case I haven't made that clear yet! Skip Thomsen Florence

I bring my GTI to Acr Automotive exclusively, they have repaired it three times and did a detailed…read morediagnostic on the fourth visit at no charge. Mom will give you a ride home and come and pick you up when your car is done. They have the best service ever. If you have a foreign car, they're basically your only choice in Florence and they have all the proper coolant for all the European cars, it seems every brand has their own coolant these days, and Acr has them all in stock. They also use the proper oils and lubricants. I highly highly recommend Acr. If your service is not an emergency, call ahead and make an appointment they're always busy.

We couldn't be happier with the excellent service ACR provided in fixing the headlight problem on…read moreour Prius. They're fantastic, and as a bonus, their office manager is a dead ringer for Audrey Hepburn.