This is in response to the review dated August 31st. This situation has bugged me and I feel this woman is trying to give Florence Motorsports a bad rap because she didn't get her way. I am the person that bought the Can-Am she is referring to. I have bought three prior machines from these guys (900 Polaris, then a Turbo XP, and then a Can-Am Turbo R) and have never had an issue. Always great to deal with. On this day I was walking around looking at their inventory curious what the new Can-Am RCs were going for and I saw this Black Can-Am. These people were looking at it and talking with Ryan. After they left, I went over to look at the machine and saw it had low miles and lots of extras that would increase the value some. I went and talked with Nick and found out the machine was owned by their detailer and hardly used it (268 miles). Not really needing a new machine, but this one would've been a definite upgrade from my 2020 turbo R. Nothing else was said and I went back to camp. I talked with a couple friends of mine and asked them to come look at the machine. I took some pictures of my machine, and we went back. As we were looking at it, Ed came over and was talking to us. He said this was a great machine and they would give me a fair trade in for my other machine and then sell it and give me the difference. So now we go inside and see Nick. I tell him I'm interested in the machine, and he runs some numbers for me. At about this point Ryan comes in and explains the other group had come in and was interested in the machine, but he wanted to much for his YXZ trade in. Ryan said the guy was supposed to bring his machine back so they could look at it but gave no time frame. Keep in mind this is probably about two hours later and I am standing at the counter wanting to buy this machine. Ryan calls the guy and tells him we are in the process of doing the paperwork, but if things don't work out, he would let him know if he was still interested. Well... they showed up a short time later still without their YXZ as we were finalizing the paperwork. The guy was irritated, but it was the woman that did all the squawking. She claimed they had spent $40K in there and they had just lost a customer. I felt bad, but you can't expect them to hold a machine indefinitely on the word of "we'll be back." Long story here is Florence Motorsports did nothing wrong and the best time to buy something is when it's sitting in front of you. I just wanted to tell the other side of this story and commend them. Thanks guys. read more