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Terrapin Guitars

1.7 (13 reviews)
Closed • 7:00 am - 3:00 pm

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Buy & Sell Center

Buy & Sell Center

(13 reviews)

$$

I've been consistently impressed at the selection of instruments they've got here. Particularly…read moreunique guitars, banjos, and mandolins - great place to check if you're looking for something other than the standard mass produced fare. I appreciate that the staff is not pushy in the slightest, and they seem to respect the relationship between a musician and and their need to fit the instrument that suites them best, which sometimes takes time and trying many different instruments side by side. Also feel that they've been quite fair and reasonable with making deals on trade-ins. Much more so than a corporate music store like Guitar Center. Grateful to have a quality local owned music shop!

I went here to get a few things, including books. I was having a hard time choosing one or the…read moreother and asked for their opinion. The younger guy very stiffly said he couldn't say either way on what book would include what. I asked if he could look through them and help me determine but he shrugged and said he really couldn't say... while the older guy, who likely runs the shop, stood behind him. Quietly watching our interaction, so it felt like I was just being told a scripted answer. It was the weirdest thing for a retail worker to absolutely refuse to help like that. Like others, when shopping, all they do is stand quietly behind the counter unless the older man is on the phone. He also couldn't give me advice on what to choose, as if he didn't want to sway me not to buy something and to get something else. When I asked if he could show me a certain section, he seemed put off by having to walk around the counter to show me, as if I should know where everything is already. I also wanted to get something they had behind the counter, which was just a small and cheap piece, but despite having to look around the store still for the books, he refused to allow me to carry it around and had to keep it at the counter. Like I'm going to run out of the store for an item that is only a few dollars. I think their books are also overpriced. If they are "like new" they are still used, so shouldn't be sold for the price printed on the back of the book. Unless it's a very rare book to find or something. And if they have things written all in them, they shouldn't be almost the same price but only a few dollars off or whatever. A normally $25 book they marked down to $20 because it did have writing all over it, but it rendered it kind of useless if you are wanting to learn it on your own without answers written in. I also experienced a kind of awkward rudeness from the older man, like others have. I probably will not be returning to them since there are other places with competitive pricing and better customer service. I also witnessed the older man on the phone with a few people in a row and was rude to each of them and acted accusatory that what they were selling he couldn't prove was "legit" what they were claiming it was... yes, that is why you do research on a product once they bring it in. Instead of mistrusting someone on the phone before meeting them in person. It helps if you're already well-acquainted with antiques. Why offer to buy an antique instrument off someone if you aren't going to believe it's real? I don't know, it's just not the best environment in my opinion...

Terrapin Guitars - guitarstores - Updated May 2026

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