My wife surprised me by taking me to this store last Saturday to buy me a banjo for a gift. Kent,…read morethe owner, sat down with me and showed me all about the instrument - how to play, how to care for it, the history behind it. We were there for 2.5 hours, and I haven't felt that welcome in a business in a long time. He even cleaned up and did maintenance on the banjo for me for free. The staff is very knowledgeable and willing to help. The atmosphere is pleasant, laid back, and not at all pushy. They even showed concern when I wanted to spend more money to buy a fiddle for my wife. They wanted to make sure I wasn't going to spend on a whim. These people operate a music instrument store the way it should be run - the way any business should be run - and this is why I prefer independent shops. I will be returning for lessons and tips in the future...happily. Also, pet the dog! --:)

The young man behind the counter was polite, helpful, knowledgeable - everything you could hope for…read morein an employee. My daughter wants to learn the guitar. He answered all her questions and offered suggestions. Unfortunately, we didn't buy anything. I have no issues coming back when she's ready. Watching them work on the instruments in the back was interesting. The care that was shown is not an everyday occurrence. This store and its employees are a hidden gem!

They do consignment on gear and they helped me unload unused musical gear that was still in great…read moreshape!

Strong selection of guitars and ukes- I stumbled in and quickly found my way to a gloss mahogany…read moreOhana baritone that sounded wonderful. Competitively priced so purchasing it was a no-brainer. Nice people and super helpful.

Very helpful and supportive. Great advice as we worked through possibilities on instrument repair.read more

Wow, this is service at it's best. So the first time I experienced Windsmith Music my daughter and…read moreI were shopping for a violin for her. We came to try a few of the violins they had. They were great about explaining the different choices they had and talking about some of the different sounds each violin might produce. My daughter tried the four that were in our price range and didn't really experience anything remarkable. So ultimately we ended up playing a German Violin that had the sound she was looking for. Something about being made from wood from the Carpathian Forests, seemed to make a difference :) But I wouldn't hesitate to buy a violin from them. And personally, I'd love to do that b/c their service is so great (more about that next). So recently, we had a problem with our silent (electric) violin. One of the strings was starting to come apart a bit so we decided to get new strings thinking that would fix the problem. We brought the violin back and found out the problem was still there. So we called, and they said to bring the violin back and they'd take a look. We dropped it off and then about a day later they figured out it had to do with a finger guide we had wrapped around the neck which was coming up just enough to cause a problem w/ a couple of the strings. What impressed me though was how kind and helpful they were throughout the whole process. Cassie was the one helping us and she was AMAZING! So basically, the problem was all on us. We are the ones who caused this issue (not them). Yet they took the time to research the problem to try and figure out what it was, then figured out the issue and got us taken care of. Then on top of that we weren't charged anything. At one point they even offered to drop our violin off in Corvallis (where we live) to save us a trip back into Philomath. PRO TIP: If you're traveling from Corvallis, I recommend calling first depending on what you might need. For example, the person you may want to speak with or work with may not be there when you stop by so it might be wise to call again just to be sure. But they truly go above and beyond, give great service, their pricing is very fair and reasonable. We're fortunately to have such a great music business here in the area and I'm excited for the next time we'll be stopping by!

They went all out to trade me back and let me choose a more suitable instrument for me . I now have…read morea small parlor guitar and love it. Super nice people not pushy at all, lots of choices more than I have ever seen in one shop. Lessons- school rentals they do it all.

Great customer service, went in to look at a certain guitar, they let me try it, answered all the…read morequestions i had and even gave some advice, they didn't try to sell me a bunch of stuff I didn't need. Where very nice and honest. Was in n out within 10min and i left very happy with my purchase! Definitely will be coming back when I decide to upgrade!

One of the best music teachers I've ever worked with. Patient and very easy going for an enjoyable…read morelesson and informative session. I've learned so much about music not just for singing but also for guitar and piano theory as well. He's extra talented to teach you and motivate you in all areas! 10/10 would recommend.

Kevin is actually the best!! He is so kind, patient and really helped me improve my voice. He…read morereally tailors your experience to whatever your goals are. His feedback is constructive but encouraging and he really built my confidence preforming. 10/10 amazing vocal coach would recommend to anyone looking to any singer/song writers!!

We have an 80 year old upright that hasn't been tuned in about 20 years. Wyatt Burger, owner of…read moreWest Lane, came recommended by our son's piano teacher. He arrived precisely on time, did a good job tuning, and charged $90. He came to our home in Eugene. He seems very knowledgeable about pianos. There was very little chitchat. He showed up and got right to work. He diagnosed a few things that need to be done on our piano and gave a bid if we decide to have them fixed in the future. I recommend him for piano tuning and I'll hire him again when we get the piano re-tuned in a year.

From the owner: Piano instruction for all ages and levels. Expert piano service - tuning, repair, regulation,…read morehumidity control systems, piano care supplies.

We love everything about RiverCity Rock Star Academy!…read more My daughter is about to start her 4th program with them, the Saturday Rockers. These programs run each season, with summer being a bit shorter than the others. She takes electric guitar lessons in the program, which teaches students not only how to play their instruments but also how to play together as a band. Each session includes one-on-one private lessons (which can be done anytime), then 2-hour band lessons (on Saturday in our case). So some students are learning guitar, others doing drums, bass, keyboard, or taking vocal lessons. They select a playlist of songs they want to learn and rehearse together, with full support from the instructors every step of the way. At the end of each program, they perform live in front of an audience. Sometimes it's mostly parents, other times they do shows in town, like at The Barn or Grand Theater. It's been very motivating for my daughter, and I started taking private lessons there myself recently. Every staff member and instructor genuinely cares about the success, safety, and satisfaction of the students and it shows. I think the pricing is very reasonable for everything you get, and there's not many places that do anything like this. It's a great location, too, because they can really play loud without disturbing anyone, yet it's also very close to downtown and lots of little restaurants to check out nearby. From the front, it may look small but once you go inside you and see how many rooms the place has, you'll see it's actually very spacious inside. There's also a good selection of guitars and gear to buy, with no pressure and very helpful staff. Check out their website and social media, or stop by and give them a try!

Am I the first person to review RiverCity Rock Star Academy on Yelp? That would be my honor…read more Why is a guy from Chicago raving about RiverCity Rock Star Academy? I could list 3 things but I'll focus on the third point. I purchased a beautiful white/white Jet JS-400 Guitar from Oregon, long distance. That process went great. 1) Timely updates in email. 2) Wonderfully packed. 3) Great SETUP of the guitar. I took the guitar out of the box and it was flawless. I tuned it, that was simple. The guitar played great out of the box. Normally you need to spend $50 getting a guitar "set up". Putting on new strings and making sure the "action" isn't too high. The "action" on my new Jet Guitar JS-400 was perfect. Let's call it medium. Too high and it's hard for a beginner to press down guitar strings. Strings too low and you get "fret buzz". My Jet guitar from RiverCity Rock Star Academy played great out of the box. Her Slovenian name is "Bela" pronounced "bay luh". (Jet Guitars are owned by Slovenians.) RiverCity Rock Star Academy staff are wonderful. Buy a guitar from them locally or long distance. Best Wishes from Chicago, IL Richard

used this company 4?times & each time was easy, reasonable & a positive experience. they even kept…read moreour furniture in storage while we got our home ready for occupancy. i would not even look for another moving company as long as they're in business.

Great workers and a good price. It was a rough day because…read moreof the wildfire smoke . The guys were very good about keeping the smoke out of my house . They wrapped and protected everything.

He bait and switched me saying hed provide good quality tracks for my album and instead used one…read moremic in the middle of the room to capture said recordings. Not honest, wouldnt recommend.

We found Garin in the fall of 2021 after prior fruitless searching in the region for a drum…read moreinstructor for our then 6 year old child. Garin was immediately engaging with him, adjusting his tactics to find something that worked for our child and patiently coaching him through his moods, transition aversion, and esteem issues. He has had weekly sessions with Garin ever since, and grows by leaps and bounds as a drummer. We can see his success boosting his confidence in other areas of his life. Music is a lifelong gift and Garin's passion, professionalism, and patience has given that to my child and I couldn't be more grateful. He is an excellent teacher and a wonderful person; if you're in the market for drum instruction meet him and find out for yourself!