The serial/parallel switch on my Sterling bass failed. He discussed it with me and gave me three…read moreoptions to solve the problem. He had it fixed better than new in 24 hours at a very reasonable price

Me and my dad just bought a guitar here! it is my first guitar. A very nice entry level breedlove…read moreguitar. This shop has a great selection of guitars! The owner was very nice and helpful and gave me some great tips. the service here was above and beyond. I like this local shop a lot more than Guitar Center. I will definitely come back!

My wife surprised me by taking me to this store last Saturday to buy me a banjo for a gift. Kent,…read morethe owner, sat down with me and showed me all about the instrument - how to play, how to care for it, the history behind it. We were there for 2.5 hours, and I haven't felt that welcome in a business in a long time. He even cleaned up and did maintenance on the banjo for me for free. The staff is very knowledgeable and willing to help. The atmosphere is pleasant, laid back, and not at all pushy. They even showed concern when I wanted to spend more money to buy a fiddle for my wife. They wanted to make sure I wasn't going to spend on a whim. These people operate a music instrument store the way it should be run - the way any business should be run - and this is why I prefer independent shops. I will be returning for lessons and tips in the future...happily. Also, pet the dog! --:)

The young man behind the counter was polite, helpful, knowledgeable - everything you could hope for…read morein an employee. My daughter wants to learn the guitar. He answered all her questions and offered suggestions. Unfortunately, we didn't buy anything. I have no issues coming back when she's ready. Watching them work on the instruments in the back was interesting. The care that was shown is not an everyday occurrence. This store and its employees are a hidden gem!

They do consignment on gear and they helped me unload unused musical gear that was still in great…read moreshape!

Strong selection of guitars and ukes- I stumbled in and quickly found my way to a gloss mahogany…read moreOhana baritone that sounded wonderful. Competitively priced so purchasing it was a no-brainer. Nice people and super helpful.

Nancy did magic to my violin, making the sound clear and singing. She cares about her clients and…read moreall musicians, especially young ones, and is a wealth of information about care and value of instruments as well as local musical personalities and teachers.

She cares and would build string instruments for every youngster if she could. Compassionate and…read moreproficient she is a treasure. SUPPORT THIS PLACE. Beacock is not the answer.

He bait and switched me saying hed provide good quality tracks for my album and instead used one…read moremic in the middle of the room to capture said recordings. Not honest, wouldnt recommend.

We found Garin in the fall of 2021 after prior fruitless searching in the region for a drum…read moreinstructor for our then 6 year old child. Garin was immediately engaging with him, adjusting his tactics to find something that worked for our child and patiently coaching him through his moods, transition aversion, and esteem issues. He has had weekly sessions with Garin ever since, and grows by leaps and bounds as a drummer. We can see his success boosting his confidence in other areas of his life. Music is a lifelong gift and Garin's passion, professionalism, and patience has given that to my child and I couldn't be more grateful. He is an excellent teacher and a wonderful person; if you're in the market for drum instruction meet him and find out for yourself!

They went all out to trade me back and let me choose a more suitable instrument for me . I now have…read morea small parlor guitar and love it. Super nice people not pushy at all, lots of choices more than I have ever seen in one shop. Lessons- school rentals they do it all.

Great customer service, went in to look at a certain guitar, they let me try it, answered all the…read morequestions i had and even gave some advice, they didn't try to sell me a bunch of stuff I didn't need. Where very nice and honest. Was in n out within 10min and i left very happy with my purchase! Definitely will be coming back when I decide to upgrade!

Very helpful and supportive. Great advice as we worked through possibilities on instrument repair.read more

Wow, this is service at it's best. So the first time I experienced Windsmith Music my daughter and…read moreI were shopping for a violin for her. We came to try a few of the violins they had. They were great about explaining the different choices they had and talking about some of the different sounds each violin might produce. My daughter tried the four that were in our price range and didn't really experience anything remarkable. So ultimately we ended up playing a German Violin that had the sound she was looking for. Something about being made from wood from the Carpathian Forests, seemed to make a difference :) But I wouldn't hesitate to buy a violin from them. And personally, I'd love to do that b/c their service is so great (more about that next). So recently, we had a problem with our silent (electric) violin. One of the strings was starting to come apart a bit so we decided to get new strings thinking that would fix the problem. We brought the violin back and found out the problem was still there. So we called, and they said to bring the violin back and they'd take a look. We dropped it off and then about a day later they figured out it had to do with a finger guide we had wrapped around the neck which was coming up just enough to cause a problem w/ a couple of the strings. What impressed me though was how kind and helpful they were throughout the whole process. Cassie was the one helping us and she was AMAZING! So basically, the problem was all on us. We are the ones who caused this issue (not them). Yet they took the time to research the problem to try and figure out what it was, then figured out the issue and got us taken care of. Then on top of that we weren't charged anything. At one point they even offered to drop our violin off in Corvallis (where we live) to save us a trip back into Philomath. PRO TIP: If you're traveling from Corvallis, I recommend calling first depending on what you might need. For example, the person you may want to speak with or work with may not be there when you stop by so it might be wise to call again just to be sure. But they truly go above and beyond, give great service, their pricing is very fair and reasonable. We're fortunately to have such a great music business here in the area and I'm excited for the next time we'll be stopping by!