Super responsive, patient, and most importantly knowledgeable!…read more Also super affordable and accessible.

Fantastic from start to finish! Bike Werk's technician was SO responsive, knowledgeable, and…read moreexcited (yes, excited!) to help. His direct and honest approach - no upselling here - was a refreshing difference from the 4 bike shops I'd called or stopped by. My racing bike and my hybrid bike are like brand new!

I used Mobile Bicycle shop today Tony was so professional and patient. If you ever need anything…read moredone to your bike he is extremely informative and got everything done we needed. I would definitely recommend and will be calling him again.

They were wonderful!! Highly recommend. They even assisted me when I fell down. They were…read morepersistent in fixing my e-trike.

Popping in on a Sunday afternoon, this small, but mighty bicycle store is great. The moment I…read morewalked inside, staff greeted me and asked if they can help me. The one-room store is filled with bikes, gear, and more. They also help fix bikes too!

Received great service from these guys! They helped me repair a tire on my jogging strollerread more

No Customer Service…read more Walked into this moderately sized space and received no greeting or offer of assistance. There were two people behind the counter. Neither was on a call when I walked in. I was fully prepared to price and purchase a bike. Walked out after taking a couple laps with NO greeting. Bad business. Won't be back.

Amazing service I…read moredropped by Silver Cycles to have my bicycle tuned up for some summer riding. Everyone in the store was very super polite and willing to answer all of my questions. While the tune up was a bit more than what I have paid in the past, the price was inline with other bike shops in the area. I was very impressed that the quote for the tune up was pretty close to the actual price when I picked up the bike. Also, I was shocked (in a good way) with the turnaround for the tune up. I dropped off my bike around closing time, and it was ready early afternoon the next day. Since my bike is on the older side, I was expecting to hear that I would need to purchase 80 million parts, but that was not the case. I was told that it would be good to purchase X, Y, and Z, but these were not 'life or death' items. I definitely plan to return in the near future . . . more than likely to purchase a bike rack for my car.

MOST helpful! needed a box or boxes for shipping a bike and they provided three at no cost.read more

Great store, people, service! It's hard to find this type of bike shop. They truly love bikes and…read morelove getting people out riding.

My wife and I had been intrigued by the idea of getting ourselves e-bikes. We had done some…read more'research', for many months, but quite frankly we had become overwhelmed by the number of manufacturers, features, specifications, etc. etc., and as a result, were unable to make a decision. Long story short my wife ran into Good Vibes Bikes in Rockville (https://www.goodvibesbikes.com/) so we decided to take a look. What a difference! We had the good fortune to be greeted by the manager JAIME MUNOZ whose knowledge of the business was truly impressive! We aren't young and described our needs and use cases, and even though the shop had a bewildering array (100+) different bikes, he immediately directed us to 3 different options which he believed suited our needs. He helped us 'test drive' all three, in their safe parking lot, and we were able to make a quick decision. It was a breath of fresh air! He helped us understand the features and operation of the bike, and patiently answered ALL our questions quickly and direcly... Our bikes will arrive in a few days and we have complete confidence in our decision. If you do take the time to visit their website there is a page (https://www.goodvibesbikes.com/why-buy-from-us) that describes the reasons why buying from them is a sound decision. At first, it seemed like a bit of self-promotion, but after visiting and making the purchase, it all makes sense. These bikes are complex beasts. The idea of two 100lb flat-packed cardboard boxes showing up at our house from some gigantic on-line seller, and spending, likely many hours, assembling them, was more than a little daunting. We consider ourselves reasonably technically and mechanically competent, but having them assembled and tested by professionals before taking them on the road definitely provides a lot of peace of mind... Just the safety considerations alone are worth the price of admission... The additional benefit is they also provide a lot of other services for maintaining and servicing the bikes, which is also a BIG DEAL. I cannot imagine the stress, endless frustrating telephone conversations, and the hassle of trying to fix, or worst case, disassemble and return one of these things to some faceless organization! Bottom line is our bikes will arrive in a few days, and we are very relaxed about our decision. They will assemble and test our bikes and JAIME will give us a call when they are ready for pickup. They will load them onto our bike rack, ready for the nearest trail!! Very impressed with JAIME MUNOZ, and the business model in general. I highly recommend them. If you are in the market for an e-bike, walk in and ask for JAIME, it will make your life a lot easier.

They did a seasonal tune up for an older bike. They exceeded expectations in terms of how soon our…read morebike would be ready. Great job and would highly recommend!

The absolute worst experience. Awful communication. Rude (Rockville) staff. And the manager would…read morenot return our phone calls... and then could not find our ebike in their system!!!! They are not running a business. It's a bad joke. Good Vibes = Bad Vibes. Warning: DO NOT GO HERE. Update: Bike has been picked up (after over a week at the shop) and has NOT been fixed. In fact it actually has an additional error now! Trying to fix it ourselves. Considering yourself warned.

I understand that bike repairs are expensive in general and that electric bikes are even more…read moreexpensive to maintain because you go through brakes so quickly since the bike is heavy and fast but I really did not have a good experience with these guys. First of all when they were giving me the initial evaluation and quote I was really getting salesman vibes. He was showing all these things about the bike to convince me that it needed tons of repairs and focusing on things that I didn't know much about which is a technique that I've seen 1 million times when people are trying to sell me something I don't necessarily need. I I opted for only part of what he recommended because it was prohibitively expensive. I got a message of a couple days later saying to call him which I did not. The next day I got a message saying that the bike was ready, and when I picked it up, he had done extra repairs costing another 70 bucks or so. I could have refused to pay, but I was not in the mood. However, there is no chance that I will bring my bike back to that place. I had previously gotten bike repairs at Takoma bikes and they aren't cheap either but they are upfront and don't try to hard sell you repairs.

Knowledgeable owner and staff. Quick turn around. Fair pricing. Clean shop. They change tires, pump…read moretires, build bikes, and have a small but perfect selection of bike-related items such as reflector vests, etc. Shout out to Mimi for keeping the shop open an extra 30 minutes so I could grab our bikes before the long weekend! Don't trek it to REI or go to another bike shop--this place is fantastic and there always seems to be street parking right out front!

This is a wonderful neighborhood store. I recently visited with my kid to get them their first bike…read more(hooray!) and it was a great experience. I didn't really have an idea of what kid bike makes sense or things to look for - I was looking for advice and I came to the right place. My kid loves the bike they got here and also enjoyed picking out a helmet and sparkly reflector vest as well. The owner and staff are friendly and helpful. Nice store atmosphere and a convenient location on Chevy Chase DC's main street. I highly recommend stopping by and checking it out!

I have purchased biking shoes & helmet from this store. In both cases I interacted with friendly &…read moreknowledgeable staff. Looking forward to another similar experience.

They listen and they are knowledgeable to help you get what you need…read more Support your local businesses.