Went in for coffee but the coffee closed at 4pm. Noone said hi, maybe it was my weird ugg boots and…read moreI actually ride but its ok. They do have a free library too

This place is super helpful with good service. The bike shop staff are knowledgeable, friendly and…read morewilling to help. It's also the same people for a while now, which I like. Excellent pandemic protocol. Inside while you wait for your bike to be fixed is a coffee shop. I tried the spiced chai latte, strawberry milk something or other - I can't remember the full name, lavender lemonade, and the iced matcha latte. The iced matcha latte with oat milk is how I like mine, was delicious!! It was lightly sweetened, not heavily. The coffee shop is family owned and built. The resin squares embellished with bike parts hand made! The NEON Proteus lights are the original lights from the original Proteus store. It's a cute little spot if you don't feel like the hustle and bustle of Starbucks and the like. They sell pastries, cookies and ice cream as well and there is indoor seating and out seating options. Annie was my barista. Loved the Iced Matcha Latte.

Amazing customer experience and communication. With the shipping issues there has been delays but…read morewith full transparency and flexibility we are getting It done!

This is less about the staff, and more about price policies. I went there the day after Labor Day…read more(they were closed for the holiday). No Labor Day deals. No senior discounts. No military discount, other than accessories (and you have to be active duty). If you are fine with paying full price, this is the place for you. As for me, I was ready to make a purchase, but ended up walking away...a small discount can make a big difference, especially in this economy.

Popping in on a Sunday afternoon, this small, but mighty bicycle store is great. The moment I…read morewalked inside, staff greeted me and asked if they can help me. The one-room store is filled with bikes, gear, and more. They also help fix bikes too!

Received great service from these guys! They helped me repair a tire on my jogging strollerread more

Knowledgeable owner and staff. Quick turn around. Fair pricing. Clean shop. They change tires, pump…read moretires, build bikes, and have a small but perfect selection of bike-related items such as reflector vests, etc. Shout out to Mimi for keeping the shop open an extra 30 minutes so I could grab our bikes before the long weekend! Don't trek it to REI or go to another bike shop--this place is fantastic and there always seems to be street parking right out front!

This is a wonderful neighborhood store. I recently visited with my kid to get them their first bike…read more(hooray!) and it was a great experience. I didn't really have an idea of what kid bike makes sense or things to look for - I was looking for advice and I came to the right place. My kid loves the bike they got here and also enjoyed picking out a helmet and sparkly reflector vest as well. The owner and staff are friendly and helpful. Nice store atmosphere and a convenient location on Chevy Chase DC's main street. I highly recommend stopping by and checking it out!

Great service, great people, great shop! Thanks for being so nice and efficient and for taking care…read moreof my bike.

This is the best bike store in the DMV. Lots of bike repairpeople tell you what you need instead if…read moreasking you what you want. I'm coming back with all of my bike needs!

Fantastic. Great selection of new and used bikes. We tested several and were given opportunities…read moreto ride each one. Very helpful, happy and patient staff. There was a steady stream of customers in and out, families, road bikers, browsing, buying, getting bikes serviced. When they were busy, we waited. ItI was a pleasant experience. A well run shop!. We bought a used kid's bike at a reasonable cost. Thinking of returning to purchase a new cruiser that's calling out to me.. I now regret leaving without it. FIVE stars!

This shop comes through every time. Another "first world problem", my wife's bike had a chain rub…read moreand shifting problem (made worse by me). Old guy detour (includes some get off my lawn); YouTube is just fine, and we as a society can benefit from some of the material therein. However, there is sometimes a place for "experts", people who do a thing, who have trained, and prepared, and have the tools to achieve a correct outcome. There is nothing wrong with getting some tips for a minor problem, and (if you are a bit handy) taking the DIY route on something. However there are some things that we should leave to those who have trained, worked hard to acheive the skills to do a thing; governance, surgery, complex plumbing, electric, tree felling, bicycle derailleurs! I have the luxury of being able to leave work in the middle of a day on Friday. I called, they were available, we drove over, they took the bike right in. Had some pleasant conversation, they fixed it in 15 minutes ($20), and educated us [they always do]. We have been here 3 times now, and 3 times an absolutely 100% positive experience. This is a quality business, with capable caring folks. Good products/service/expertise isn't "cheap" it shouldn't be. This place cares about the work they do, they care about cyclists and they are an excellent resource. This is our new "go to".

I've had great experiences every time I've visited. They were able to help my get some parts for my…read moreBrompton Electric C-line as well as provide service. A great local shop in Vienna and I will be going back.

I had a tubeless tire on my road bike that went flat over the winter and took my bike here and was…read moretold, "we don't do tubeless tires here", which is a ridiculous statement for any decent bike shop. He clearly didn't want to bother helping me and he suggested I go to another bike shop that doesn't open for 2 hours. Well, I'll never come back here.

I have mentioned this on Google and repeat it here, this bike is really unique in the DMV area for…read moreoffering so many options from so many brands! Price and customer service are also great! Highly recommend!

Helpful when it came to putting free air in my bike, but apparently I showed my hand that I am a…read morecheap, Walmart bicycle riding amateur, because after I put in the free air, I asked for professional advice but not some pompous a-hole response. You know who I am because I asked about installing carbon forks on my bike.(I already have carbon drop bars, post, cup holder) and I plan to get titanium chain and gear set. This owner guy or worker guy says "Its not worth it, its a Walmart bike." Literally ends any conversation beyond $40-$50 to put it on, after realizing I am asking about the same bike I put air in the bike. Listen, I just got back in town so I avoid the necessary conflict about that bull-ish comment get you slapped around here, but I feel like everyone should know that you are a punk as- prick. First off its a mass produced Kent International bike made for GMC Denali. Yeah its an aluminum alloy bike with parts on it worth more than the bike. The f-ck does that have to do with providing me respectful service, my dude? Act like a stu-k up dou-hbag on your own time. You got so much money yet there you are still working at a bike shop. You got so much skill I always see you on tour with actual pros. What a joke. Wow look at Noah, he doesnt afford a $10,000 bike. No. Mine with the fancy parts is worth under $1,000, not the "you could sell that bike for $25". Bro, you really lucky I didn't slap you in front of everybody for that bs comment. I really should come see you after work for that fu-ck sh-it because I am that guy that don't let bs like that slide, buddy, but I see you the type to just call the police. Keep your weak as- opinions to yourself. Ain't a damn thing wrong with my bike, I'll work on it myself.Btw, your other customers could give a damn how expensive your bikes are, asian looking dude. You should know 90% of worldwide bicycles are made in one of three factories in Asia. Not affording a bike frame that is ten pounds lighter for $6,000 more does not make you somehow better than somebody if you do blow your money on that. I don't care if your bike can go 4 mph faster than mine, because we are about to have the same gear ratio, buddy. I could care less your attitude towards other people's possetions, because just like that air you gave me, you could catch these hands for free too, my man. You pay that much, that is your bike, I ain't say a damn thing abo

Great shop. Super helpful and kind, set us up with great bikes for a multiday tour on the C&O…read moretowpath.

A rather disappointing update. I recently took my bike to…read morerepair gears that were locked and not shifting. They had to install a new shift cable. When I went to pickup my bike, it was obvious the gear shifting required adjustment. Also there were many finger prints of greasy hands. When I asked them to adjust the gear shifting & clean the frame, they partially adjusted the shifting issue. And told me that they will not clean the finger print marks. I had to finish both tasks myself. I hope they teach their mechanics better customer service.