Avoid. Unprofessional. They tell you are covered by insurance, then after a number of treatments…read morethey tell you pay the full price you are not covered. Do not trust their assurance about insurance coverage , they are inaccurate and will surprise you with the full bill!

Great group of people that are very welcoming and wonderful! I have had nothing but a positive…read moreexperience with the Kristina and also with Blaine!

Would give 10 stars if it were possible! Quality space and team that helped me reach milestones and…read moresurpass physical limits.

Performance Physical Therapy Definitely gets my five stars!…read moreWith Incredible therapists, a positive uplifting environment, and an entire staff of knowledgeable, friendly, caring people that are genuinely interested in helping me reach my goals. Caitlin and her staff are very skilled and passionate about their profession and always seem to know exactly how far to push me to achieve maximum benefit and recovery. I'm so glad that I found them. I would definitely recommend their services.

I received great Service from Sharon Anthony. I was waiting…read morefor months to see the Surgeon regarding a new hip. I received no notification the appt was canceled and needed to be re-scheduled. Instead of waiting another 3 months, Sharon was able to get me a new appt in 2 weeks. She is professional, friendly and a pleasure to work with! Thank you Sharon!!...You are the best!!!

Careless, Lazy Front Office Staff Lost You (Another) Patient…read more Referred by Kaiser. Had a consultation with a surgeon who was OK, but nothing special. Given a business card to call 'Stephanie' to schedule surgery. Called and left VM and the call was never returned. NEVER! Later, called to speak with someone to schedule surgery and they never picked up the phone. 'You are number 1 in the queue...' Nope, no one picked up. EVER! That did it. I'm done.

Excellent Overall Patient Experience-…read more This Surgeon (Dr. Barry Grimes & Dr. La Rose), their staff (@Redlands; not Riverside) and all of the prep-work for surgery, insurance, follow-up care, thoroughness, patient respect & politeness is TOP NOTCH (from my experience). Wouldn't change a darn thing about the service I received when I had a bicycle accident and needed quick surgery. Every single experience in every facet of THIS particular "Arrowhead Orthopedic" has superseded my expectations. Thank you for helping me recover quickly, listening to my specific needs (as a 50 y/o athlete) and designing a strategy that encouraged input from not only the patient, family, but also other surgeons!

10 years ago Dr.Grames replaced my torn L- ACL. I'm still working 12 hr shifts at the Hospital, I'm…read morea Respiratory Therapist. Thank you Dr.Grames for helping me to continue doing what I love, taking care of my patients pain free.

I've been coming to Redlands Chiropractic for about four years now, and I've always seen Dr…read more Gentry, he's truly the best. He's personable, remembers your name, and genuinely makes you feel known and cared for. The whole office just has really cool, welcoming vibes. The staff is always friendly, the space is clean, and they accept insurance, which makes everything super affordable. Even when it's busy, they have another site available for additional therapy services, which is really convenient. The only recent change is that therapy services now have an additional cost, but they do offer memberships that make it much more affordable. If you're new, it won't feel like a change, but for long-time patients, it's just something to note. They also offer acupuncture and massages, and if your insurance covers it, those services can often be billed through insurance as well, which is awesome. Overall, five stars. Highly recommend!

Used to be a regular. All smiles but the staff seem terrified of the doctors. The interactions can…read morebe awkward and tense. The doctor will be all smiles at patients and as soon as they are out of sight the doctor changes his tone directed at staff. odd. Mornings were too inconsistent for me. It was normal for the movement center to not be open on time. I would walk back to the main building and track down staff to assist me. On more than one occasion I just left. It's not just them. The doctors don't keep a consistent schedule. They are late to appointments or randomly leave skipping appointments all together. I tried adjusting. I stopped scheduling in the morning or near lunch or near closing. Then I just stopped scheduling all together.

In the two appointments i had with this man, I found him to be incredibly rude and condescending. I…read morewould never let this guy operate on me, my friends or family. In my first visit, he asked me why I was there, I explained I had severe knee pain and it felt very similar to what I experienced in my other knee, which was a meniscus tear. Out of nowhere he began to chastise me and question why I was even there since I seemed to already know what my issue was. I was thrown off from his unprofessional attitude and especially since I just met him. I let him know I was only responding to his initial question. Clearly he was irritated by something and probably having a bad day, but it was very unprofessional to take it out on a patient who is in real pain and seeking his care. I made sure to get out of that office right away. I had my follow up with him after my MRI, and sure enough, it confirmed I had a torn meniscus. As I mentioned, I just figured he was having a bad day on my first appointment so I went into this one with an open mind. Although he wasn't rude in this appointment, he showed little care and I would describe him as aloof, at best. After these two appointments, was clear I needed to find another doctor.

This guy is incredible. He repaired my shoulder and bicep and has been amazing the entire time. He…read moreunderstood that I didn't want the surgery and tried to get me back to normal through therapy. When it didn't work, he took his time and explained all of my options. There was no pressure to get the surgery. I did it though, because it seemed like the only true fix. The surgery center was nice and he was better than expected - understanding and comforting. The surgery was quick and his follow up was great. I'm still in aftercare with him and he seems to show legitimate concern for my recovery. I actually enjoy my office visits. Like, I could hangout with this guy and it would be a blast.

Front desk gal Natalia rude & unprofessional on the phone. everytime i call in and they ask for my…read morelast name and i know i ptonojnce it with a hard J, yet they still ask me if it starts with a J or a Y. so i asked her just this one time why they keep asking me that, and she told me because "we have other patients with similar sounding last names". i said no, my last names the only one in the world and she replied back "well i highly doubt that", with a snide tone and attitude. just rude.

Premier Medicine/Dr Tani would not be a recommendation. My surgery was done on…read more7/1/25 as of today 7/16 they have fail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. They gave me the runaround on the phone all day Monday & Tuesday no one ever called me to schedule my wound care or PT. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these purr fits are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.

I absolutely could not be happier with my treatment. Not only is the Doctor Knowledgeable but kind,…read morepatient and he makes sure to explain what I am feeling, how the movements will affect me and their benefits. Just in two sessions I am experiencing less pain. So glad I decline the other facility this is a perfect fit!

I have been going to Dr. George for a couple years now and cannot say enough good things about him…read more Recently, I had a terrible case of sciatica so went to him for help. His knowledge of the problem was exceptional. He taught me new exercises to help the situation and tweaked what I was already doing. Finally the day came when the pain was completely gone. If not for his help, I'm sure I would still be dealing with it today. Highly recommend him.

By changing out of Optum, I will be able to have the great care that Arrowhead Orthopaedics has…read morealways provided me. Dr. Jonathon Allen is part of my team there, the doctor who first sent me to pain management and Spinal RFA treatments after he saw that my spine could not be helped with surgery. Imagine a top spine surgeon who is that ethical and care-ful.

The Doctor himself , fabulous great knowledge , but his staff and phone staff needs some guidance I…read morewas billed for a form they wouldn't fill out ! However Kathy in General Billing took care of it ! The girl in his office wouldn't even look it up !