I was referred to Dr. Nasser Heyrani by my primary care physician after I noticed a strange mass…read moreon the top of my shoulder. Naturally, I was anxious and uncomfortable -- but from the very first appointment, Dr. Heyrani immediately put me at ease. He is incredibly polite, calm, and smooth in the way he communicates with his patients. He listens carefully, explains everything clearly, and has a reassuring presence that makes you feel you're in very good hands. On the day of my surgery, he was especially kind and calming, which meant more to me than he probably realizes. What stands out most is not only his professionalism and skill, but also his genuine warmth. He has a very comforting smile and a gentle manner that makes the whole experience feel less intimidating. It's rare to find a physician who combines competence with such natural grace. I'm grateful that my treatment was successful -- though I have to admit, I felt a little sad at my final appointment knowing it was the last visit. If you're looking for an orthopedic surgeon who is skilled, respectful, and truly makes patients feel comfortable, I highly recommend Dr. Heyrani .

I was referred to this office from a Family Friend. And thankfully the office was in-network with…read moremy insurance. My overall experience with this office was Amazing. I was greeted and checked in by a really nice lady at the front. My wait wasn't too long. And then when I got called back Dr. Heyrani was Great! Really nice, listened to my concerns & what was bothering me. I didn't feel rushed at all. And then he got me set up with some referrals for PT and a Follow up appt. All in all a wonderful experience. I have since been back and also referred others too.

Buyer beware! Fraudulent record made up to double charge me when my receipt clearly shows I paid in…read morefull. Be careful when going to this whole in the wall location as there are better options in Orange County. They lied and said I owed double the amount when my receipt shows "patient responsibility" formed was signed and dated and shows I fulfilled my financial responsibility. These people are crooks and will be contacting the proper authorities for insurance fraud.

Extremely grateful for Bill!…read more My daughter has been here several times -- from adjusting her SARO cast to getting her shoe inserts -- and every single time, Bill has gone above and beyond. He always makes sure to greet her warmly, ensure she's comfortable, and remembers the little details that make a big difference. Bill genuinely cares about his clients' well-being. He communicates clearly, shows incredible attention to detail, and truly puts his heart into what he does. 10/10 -- we couldn't ask for better care!

First appointment they will tell you to be there at a certain time, say 3:30 in my case. At 4:30pm…read morefind out that they want you there 30 min early for paperwork, wich takes about 10 minutes. Find out after waiting am hour that the appointment was actually at 4 (again they tell you earlier time to do paperwork) and doc is running about 45 min late. So best case scenario will be here 1:15 to be seen. Didn't budget this much time. Don't come early for your appointment. My mistake is that I valued their time. The consideration is not mutual. After 1:10 wait I'm only one here. First appointment they will tell you to be there at a certain time, say 3:30 in my case. At 4:30pm find out that they want you there 30 min early for paperwork, wick takes about 10 minutes. Find out after waiting am hour that the appointment was actually at 4 (again to do paperwork) and doc is running about 45 min late. So best case will be here 1:15 to be seen. Don't come early for your appointment. My mistake is that I valued their time, the consideration is not mutual. Have to say doc Leung was great. Very friendly. Add a star for that. Shame office overbooks.

Waited 4 hours to see Biama, walks in the room, his phone rang, left me waiting another half an…read morehour. He then comes in and Bragg's about all the work he done but refuses to do surgery at Riverside Community. Screw him. Seen Gonzales with I hand issue and he says I waited too long, there's nothing he can do.......The only doctor there I trust is Stephen Suzuki and they tell me he retired. If he is still working, does anyone know where?

Had a great experience with my back injury. The staff was helpful and Dr Cramer knows his stuff…read more Glad I went with Dr Cramer who came recommend to me from an ARMC doc who had a similar injury and same micro disk ectomy surgery. Highly recommend the team at Haider Spine Center.

My appointment was at 1:15 pm with Dr. Haider and these appointments take a month or 2 to get…read more Vanessa who is his employee who is extremely rude, and unprofessional stated Dr. Haider left the office at 9:30 am on an emergency. From 9:30 am to 11:15 am none of this employees called to inform us Dr. Haider will with not be seeing patients in the after. Vanessa is just too argumentative concerning they were planing on call after noon patients at 12 noon. Why wait until noon instead of calling at 9:30 pm when he left.

I had an appointment today at Arrowhead Orthopedic Clinic located at 4234 Riverwalk Drive at 7:00…read moreAM, and my experience was excellent from start to finish. The entire staff was very professional, customer-oriented, and welcoming. From the receptionist to the medical assistant and the lady who performed my X-ray, everyone was friendly, helpful, and smiling, which made the visit very comfortable. Barry Graeme was absolutely amazing. He took the time to thoroughly discuss my condition, explained everything clearly, and answered all my questions. He is super nice, extremely knowledgeable, and genuinely caring. I highly recommend Arrowhead Orthopedic Clinic in Riverside. If you need to see an orthopedic doctor, this is the place to go for outstanding care.

First we had an appointment in Redlands for the knee injection we went to our appointment waiting a…read morehour then the nurse said that they are sorry they need to wait for the insurance approval I asked how come you gave us appointment and made us come all the way here when the insurance has not approved it yet she said she is sorry I was like ok they gave us appointment in riverside office we made sure to call this time and asked if the insurance approved and if there are any issues they said no all is good everything is approved and that we can go to our appointment and so When we went to our appointment ...We sat for an hour in the waiting room after an hour they came out and they told us that the injection was not with them. This is the second time that happened And the workers have no clue what they're doing the front desk VERY VERY RUDE They didn't know if the pharmacy sent the medicine to the Redlands centre or not and I asked them ok can you call the Redlands office and ask them? And they got all defensive and started making me the faulted one very uncomfortable.. it seems like we shouldn't be nice and act and respectful and nice to people anymore because when you're nice you are being taken advantage of Just because they go and pass a written test that doesn't make them educated education comes how to deal with patient and customers education is how to be polite to your patient specially when you're working front desk at the Medical office I don't know how they're getting hired just because they pass their interview by words that doesn't make them good workers it's your actions that makes you good worker PS and when I was talking, she kept saying to my husband you're the patient I'm addressing to you. I'm not gonna talk to her. In my mind I was like I'm his wife what are you talking about? I'm the one who's taking care of him after his surgery. I'm the one who's driving him bringing him to his appointments and she made me feel like I was nobodyl

Dr. Bret Powers is now at 4234 Riverwalk PKWY Suite 200, Riverside, CA. He has excellent…read moreexperience, he has written articles for reputable journals, he gets great reviews. He is recognized especially for his excellence in "bedside manner", compassion, and follow up...all which are important in a professional doctor. He is just an all around great guy and is really easy to talk to. I can't say enough great things about him.

Best doctor ever id recommend this doctor to anyone he has treated me with nothing but respect…read morelistens to what I has to say and understands what I feel because he has had back surgery as well thanks dr gray very nice people working there as well they all treat you like family I recommend dr gray to everyone that I know jas back problems he did my surgery kept up to see how I was doing great doc all in all Adan

Great doctor, I would recommend him highly! I had a…read morecervical discectomy. He gives you his undivided attention, which when you are in pain is a blessing . His staff is wonderful too!

I read the previous review and it sounds like the patient had an abundance of things that were…read morecurrently causing pain however the representation and assassination of his character is unwarranted... Dr. Wade Faerber is an excellent provider! He and his staff is the epitome of professional with patients or just in general... Dr. Faerber cares about each and every patient in his care, he does not discriminate or treat patients based on their insurance needs however he does treat patients based on whether or not a surgical procedure is warranted. He cares about his patients and their well being, which is to live a pain free life! It's highly possible a surgical procedure was not warranted for the individual providing the negative review because the procedure may have out weighed the benefits/risks however character assassination is also not warranted...

Dr.Faerber is a God sent. He did my surgery on my shattered elbow and was able to repair and…read morereconstruct it. I know in my heart that he was the only one that could have the amazing recovery that I have had. He is there for his patients. I got injured at work and he treated me with the up most respected and care possible. Thank you Dr Faerber.

Front desk gal Natalia rude & unprofessional on the phone. everytime i call in and they ask for my…read morelast name and i know i ptonojnce it with a hard J, yet they still ask me if it starts with a J or a Y. so i asked her just this one time why they keep asking me that, and she told me because "we have other patients with similar sounding last names". i said no, my last names the only one in the world and she replied back "well i highly doubt that", with a snide tone and attitude. just rude.

Premier Medicine/Dr Tani would not be a recommendation. My surgery was done on…read more7/1/25 as of today 7/16 they have fail to properly obtain a decent PT referral for me. The 1st one was TNHHS Team Nurses Home Health Services, Inc. They gave me the runaround on the phone all day Monday & Tuesday no one ever called me to schedule my wound care or PT. By end of day on Tuesday I called my primary doctor office to get a new referral for home support. Wednesday morning I called the new referral authorization they said they did not have the authorization yet even though I gave them the number. I destiny home health.com/ waited 5 hours & called back still they had not received authorization. I call my medical center back ask them to fax it to Destiny home, I waited 20 minutes & called them back to see if the received the authorization and believe it or she then told me they don't have staff to cover & was rerouting my authorization back to my pro. All these purr fits are so unprofessional unbelievable. Not even my dr will reach out to to assist. SAD PART IS IM AFRAID OF NOT PROPERLY HEALING BECAUSE I HAVE NO IDEA WHAT PT EXERCISES I NEED TO START ON MYSELF. BECAUSE I WAS TOLD BY THELMA OFFICE MANAGER THAT IT WOULD BE ANOTHER 2 WEEK TO GET A NEW APPROVAL.