People are real friendly and pleasant. Like any major chain they sell tons of crap that is bad for…read moreyour pet. Do your research and buy your pet high quality food! Big store tons of cool stuff! Doesn't carry Taste of the Wild, which is what I was looking for.

This store was great for certain products that you can not get elsewhere. Customer service was…read moregreat too! Store is Now Closed for good!

This place is great. Local, independent and not ruined by selling out to Private Equity like the…read morevet who is scamming you did. Only the highest quality food with top shelf ingredients. If you love your pet like a family member, this is where to go to get sorted out on a real proper diet.

I have been shopping here for a couple of years now. I always enjoy the friendly and helpful staff…read more The pricing seems right in line with the larger national stores. One time I was in the store, a staff nutritionist was working. I asked her numerous questions regarding my older cat and his recent diagnosis of kidney disease. She was able to set up a nutrition plan. Recently, I was speaking with one of the staff members about my cat's behavior. She recommended a calming supplement that has really worked well. I have transitioned him off gabapentin.

We stopped in briefly here and loved the variety of things there were! We are far from home and our…read moredogs aren't with us right now, but if we lived around here, I can tell we'd be frequenting this shop!!

Pet lovers take note: This store alone is worth the drive to Salem! This is by far the best pet…read moreboutique I have been to! They have a huge selection of pet clothing, leashes, collars, bowls, furniture and more. They also have tons of breed-specific goodies such as stickers, key chains, ornaments, mugs, jewelry and more. The decor and displays are awesome. One of the associates there, Candy, is so sweet and very helpful. She helped me find everything I was looking for (and them some) for my Bulldog's upcoming role as Ring Bearer in my wedding. This is definitely the place to go when you want to spoil your pet!

wag n wash natural pet food & grooming is a great store stocked full of food, toys, and pet…read moreaccessories. i know it leans towards dogs more, but they have a very small cat section as well. i've found them to be helpful for getting high quality pet food. i do wish their cat selection was a bit larger and had more options, as they have many shelves and fridges for dog food, but it's good in a convenient location next to whole foods, and the staff have been helpful. they often have coupons if you're on their email list!

Ugh. We decided to try this place again, and hadn't been back since the whole closure and…read morethe-opening. It was a truly awful experience today. My husband and I took our two basset hounds in at 2:30 pm on Wednesday, January 20 to do self washes. A worker there informed us, despite the fact we were the only customers in the store, that we could not put one dog in each of the store sinks, and that we could either wash both dogs in one sink together, or only one dog in a single sink at a time, but could not occupy two separate sinks with tow persons to wash the two dogs. I asked the worker "aren't we paying per dog"? Which of course they said we would be, but they refused to allow us to use both sinks because "it would mean the next customer who would come in would find both sinks in use use and would have to wait"! Now, I realize the person working isn't a rocket scientist, but considering how it would then take us twice as long to wash the dogs, I didn't see the negative impact one way or the other, especially since it was a feeling cold winter afternoon and the place was deserted at the time. We politely left and refused to use this store for that or any future business, and I would discourage you from using Wag N Wash in Beverly based on how rude they were to us when we were, in fact, the only customers in the store. We headed to the Natural Dog in Danvers, where their staff was very friendly and we used their self wash and the person working was very nice and we had a great experience! Wag N' Wash in Beverly was once a great place to go, and it was always busy at the self wash. I would never set foot in that place again now, and I would urge you to look elsewhere for self wash. find some more deserving business like the Natural Dog to spend your money.

This place is amazing. From the moment you step through their door, you are warmly welcomed. Our…read morelittle dog was treated like a VIP and offered loads of love, compliments, and tasty treats. Be aware, a very cute cat named Cooper roams and "supervises" the store (just in case you're visiting with your pet). This store is full of cute toys for both cats and dogs. They also have a good variety of name brand treats along with the classic staple items. They have an in-house bakery for their biscuits and cute decorated cookies in the bakery display case. You can also shop their biscuits and other dog and cat treats/products on their website too! Our little dog became obsessed with their blueberry biscuits, and we ended up purchasing a cute decorated cookie from the bakery case, too. Emma provided us with exceptional customer service that truly made our and our little dog's day. You are truly amazing, and we look forward to visiting you again when in New England. Thank you for such amazing service and quality dog treats!

On our recent stop in New England we were walking around Salem and noticed that there was a dog…read morebiscuit company and decided to bring something home to our pup - she could not come on this trip with us. We were warmly greeted by a kitty upon our arrival. He didn't even try to run out of the store! Their case in the back of the store had several different options of biscuits to bring home in cute shapes! We opted for the lobster biscuit (we were in New England after all!). The only reason I knocked off a star is because the biscuit was a little bit hard for her to chew and the red dye in the icing got ALL over her beard and on the rug. I would still say this is a great little shop to patronize!

Located in the heart of downtown Marblehead. A great spot if you have a cat or a dog. My wife and…read moreI stopped in to buy our golden retriever a present since we were away and they have a great selection of treats, toys, food, leashes, etc. Really impressive! We found success with the treats and a couple of toys. The prices were very reasonable and the service was warm and friendly. It's always great to support a small business. There is ample street parking.

Worldly Pets is an adorable pet store! I was strolling nearby when I was enticed by their colorful…read moredisplays of toys through the window. I'm always down to purchase a new toy for my beloved senior rescue (even if she doesn't play with them) because I just want her to have everything she's never had. The staff is beautifully organized by animal and the staff were hard at work offering pet food suggestions to dog owners with complex health issues. As I listened to their suggestions, I was impressed with their level of knowledge and care for all their customers. They seem to offer a wide variety of foods, toys, grooming supplies, and collars/leashes. I also saw on their social media pages that they have a mobile grooming salon! I believe I read they have an upcoming nail clip for cats and dogs and are donating the $15 to local animal rescues for pets in need. I thought that was so classy, philanthropic and kind. Any business that gives back gets 5-stars in my book.

I thought I would never purchase a dog a pet store. But, we did!…read more The process was long for the computers were not cooperative and staff could use a little bit of softening...((attitude and tone wise)). The puppy did have a few health problems before we purchased her, but got a clean bill of health from our vet. She is well behaved and no prescription. Thanks Pet Express, we LOVE our puppy!

Purchased an AKC certified puppy in MA. Turns out he came from this puppy mill with hundreds of…read moreviolations. The puppy was very sick when we brought him home, we've spent over $1200 so far on vet bills. After learning more about this puppy mill operation it makes sense that he came home sick. Horrible review after review of puppies dying at early ages from genetic defects. My heart is absolutely broken to learn this about my newest family member. Will be dedicated to shutting ALL PUPPY MILLS DOWN.

Great selection of collars and beautiful fleece for my small dog. I love stopping by to see what I…read morecan pick up next for my Shih Tzu!

The store has a great amount of inventory. All the snacks and toys you could ever want. We went in,…read moreparticularly, to purchase a leather collar or some other fine apparel for our spoiled baby dogs. It was about 10 minutes to closing time and the owner even though she was Sarpy sweet... Over the top... She let us know immediately that they were closing in a short time. This is how I see it. If a patron is there and has 10 minutes to shop give them their 10 minutes then lock the front door and then come and ask us if we've chosen or need help with any of the merchandise and let us know that the store has closed but come to the checkout when we have decided on what we'd like. Just saying we quickly and I mean quickly, grabbed a harness off the shelf and made it to the counter much quicker than she expected I guess.

Stop in here often when running to Walmart to get Cat food…read more.. Huge selection, good prices & the staff is always welcoming & friendly!!!

Great staff- both pleasant AND knowledgeable (more often than not!). Great selection, and I LOVE…read morethat they carry prescription dog food that my vet prescribed. I'm NOT looked at with a blank stare when I mention "medical" terms or needs.

The workers are beyond nice i had 8 dollars left to lay and i was like okay just take a one cat…read morelitter off my tab because i didn't want to run back to the card and the worker payed the 8 dollars which was beyond nice. 10/10 customer service amazing workers.

This location has a dark dreary sort of feeling to it when you walk in. The space is not used very…read moreefficiently. I was easily able to find what I needed and a few things I didn't need. I wasn't in need of any help but the staff at checkout was kind and friendly.