1. John's Pet Grooming

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Danvers, MA

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John's Pet Grooming

4.4 (7 reviews)

Services - John's Pet Grooming

Pet sitting

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2 years ago

Johnny is the best! I have been going to him for the last 34 years ever since Petco! 4 dogs later

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2 years ago

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14 years ago

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Danvers Animal Hospital - large exam rooms

Danvers Animal Hospital

(113 reviews)

Updated 11/13/18. I think they have stepped up their front desk staff in the last couple of years…read more All of the staff I dealt with in the past are now gone and those I now deal with are compassionate, personable and on their game. I want to call out one employee, Lois, who I have had the pleasure of dealing with on multiple occasions regarding my dogs' issue with Lyme disease and some of the negative side effects it can have. Lois answers phones and also mans the front desk and is extraordinary with regard to attention to detail. She has my MVP vote and is the primary reason I am upgrading my review. She takes the time to understand what issue or concern you may have when you call, she takes actions to consult with the vets on your behalf and she will call you back with feedback you may need to make a decision regarding care or examination. What more can you ask for? P.s. Just found out they have used cat and small pet carriers that have been donated that you can buy with a $10.00 donation. Lois happened to be the person who took my call inquiring about the carriers and took the time to put one aside for me that was just the right fit I needed to hold two cats without me even asking her to do that!

I would give this hospital and staff a 100 negative star review if I could. For your pets safety…read moreand your own well-being find another hospital. I don't want anyone or their pets have to go through what we went through. If I had to choose one word to describe my experience with this hospital, "abhorrent" would still feel inadequate.DO NOT TAKE YOUR PETS HERE. THEY DO NOT TAKE FEEDBACK IN FACT THEY WILL DOUBLE DOWN HOW NOTHING IS THEIR FAULT AND BLAME YOU. DISGUSTING BEHAVIOR. I would not recommend bringing your pets to this hospital. My experience has been incredibly upsetting, and when I raised serious concerns about my pets' care, communication, and follow-up, those concerns were not properly addressed and there was zero accountability from the hospital. My cat Pumpkin passed away under horrible conditions while under their care. What has been especially disappointing is how far my experience felt from the values this hospital and its corporate organization publicly claim to uphold. In my experience, those stated commitments to compassion, communication, trust, and quality care were not reflected in how my concerns or my pets' ongoing needs were handled. Even after asking specific questions about ongoing care for my cats, Lydia and Lilith, I was left without clear answers to several important medical follow-up questions, and I was told to go to another hospital while my cats are in active treatment. Because of the seriousness of my concerns and how this situation has been handled, I am filing formal complaints with the Massachusetts veterinary licensing board and National Veterinary Associates (NVA). Pet owners deserve clear communication, appropriate follow-up, compassion, and accountability when something goes wrong. Unfortunately, that was not my experience here. Please consider all other options prior to choosing this hospital. In my humble opinion the practice should be shut down all together.

John's Pet Grooming - pet_sitting - Updated October 2026

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