I've used Bow Wow Dog Walks for about 4 years, right up until I moved out of town. I couldn't…read morerecommend them more! They truly cared for our Boston Terrier and treated him like their own pet. Nancy is incredibly organized; she assures you that her whole team is credible, talented, caring and accommodating. She's completely understanding when last minute things come up and provides more than enough notice if anything was ever to come up on their end. I'm pretty sure our dog Winston got more excited to see his dog walker, Scott, than he did us at times. Scott was so good to our dog. Every walk Winston got, Scott would leave a detailed note with whatever happened and would call personally if there were any concerns he had. We truly couldn't have asked for me. Bow Wow really was more than a business to us; we truly considered them part of our life and our dogs' as well. I wouldn't hesitate to hire them again or recommend them to anybody looking for somebody to care for their pet!

My husband and I used Nancy's services for 1.5 years. Things started off pretty well, she is…read moreorganized and came to meet us with the walker who would be caring for our (at the time) 4-month-old cockapoo, Meli. The 2 stars given are mainly for the walkers and not the owner, Nancy. Our walker was absolutely fantastic and would send us pictures for the first several walks and reply to text messages quickly if we ever had concerns or questions. We stopped services, without another plan in place, after a series of poor management and customer service: Months before a 9-day vacation in June 2018, we secured our walker for pet sitting services. A week before we left, Nancy informed us that the walker would no longer be able to provide the pet sitting services and she had no back up sitter, nor were we aware that there was no back up sitter. She offered to pay for one specific boarder that does not have a website or email. We declined as Meli had never been boarded before and we preferred that she stay at our house or another home to be cared for. We ended up spending twice as much money and an incredible amount of time finding a last-minute sitter through Rover. Nancy did not offer to help pay for that even though she'd offered to pay for another boarder and was not very apologetic about the whole scenario and the inconvenience, stress, and money it cost us. We are asked to provide a two-hour window for Meli's walks. We have a security camera and can see when the walker arrives even when we're at work. One day, our walker came 25 minutes before the window began, meaning Meli was alone without a walk for 8 hours. I asked Nancy about this and requested Meli only be walked within the window we gave. A couple months later, in September 2018, our walker started coming 1.5 hours later than usual, still within the window, but without notice. When I saw he had not arrived when he usually does, I waited 20 minutes then contacted Nancy to verify that Meli was on the schedule for that day. I was almost to the train to go home and walk her myself when I noticed he arrived. Nancy did not get back in touch with us until the next day, stating that she was on an airplane and didn't understand why I was so worried. She waited 24 hours to respond to me and when she did had a tone of annoyance. A couple weeks later, today, I noticed that our walker had not arrived by the end of our walk window. My husband texted him and the walker stated Meli was not on the schedule, then realized he was looking at the schedule for a different day. Mistakes happen and we are not unreasonable people, but a few minutes later Nancy emailed us and said the walker had an "emergency" and was trying to get to Meli soon. She was trying to cover up a simple mistake by misleading us when we already knew the truth and we lost complete trust in her at this point. Her overall communication with us has been rude and with an annoyed tone any time we said/asked something beyond providing our weekly walk needs. We love our dog and want to make sure she's comfortable and cared for when we are not home. We are paying for a service and not asking too much. Nancy lacks compassion, empathy, and understanding for pets & their owners (and I'll bet her walkers/employees, too) and I would strongly advise against using her services. By the way, I have emails to back all of this up.

We used to take our very elderly cat Skeezix there, when she was still with us…read more She had kidney problems, liver problems and thyroid problems, and a heart murmur. Basically, she was a sweet but feisty bag of fur. We started boarding her during our vacations when she got to where she couldn't afford to miss her meds (she wouldn't always allow the cat sitters to catch her). The first think I noticed walking up to the cat boarding area was the total lack of cat smell. It was super-clean, and the cats there all looked well cared-for and reasonably content. They have different kennels for active kitties (more room, more stuff to climb on), and for special needs kitties (enough room, but all on one level). They took such great care of her. The her out to play daily, and let her sit in a special window box so she could watch birds (heck, you can rent a tv for your cat and let it watch videos if you want), and one tech in particular would always try lots of different treats to see what they could get her to eat - and would give us a list of what she liked. I highly recommend the place - even if your cat doesn't need medical care, it's a great facility.

My parents had to find a kennel for their cat at the last minute. The Cat Tails Inn took their cat…read morein and she enjoyed her time there. Some of the staff took her for walks in a small garden with a leash my parents provided. When they picked her up after their emergency trip they heard about the wonderful time that their cat had while staying at the inn. Several years later, my husband and I adopted a cat with some health problems. We recently had to travel and knew we couldn't find anyone to care for out cat for an entire week, so we arranged for him to stay at the Cat Tail Inn. We were initially afraid of leaving him at the inn as we'd never kennelled him before, but that staff assured us he'd be well taken care of and that they'd call us if they needed us. Upon embarking on our return-trip we were informed that one of our flights would be delayed, so I called the Inn to tell the staff my mother would be coming to pick up our cat a day early. The staff I spoke to said they had enjoyed caring for our cat and gushed at how well behaved he had been. The staff person I spoke to said that our cat's primary care provider would really miss our cat as she enjoyed patting, holding, and playing with him. When we arrived at my mother's house to pick up our cat we were happily reunited with a very relaxed and happy cat. I know that he was relaxed and happy as a result of the wonderful and thoughtful care he received at the Cat Tail Inn at Muddy Creek.

If you are a cat lover (or just have a soul), Kitty Cat Cafe in Peabody is a total must-visit. It's…read morea registered 501(c)3 nonprofit that shelters about 10 cats at a time, and you can instantly feel the passion Cora, Uri, and the volunteers have for rescue work. They've created a space that is the true definition of "mi casa es tu casa"--the cats basically own the place, roaming around freely while they rehabilitate and wait for their forever homes. It's so heartwarming to see them in such a chill, loving environment. What I appreciated most, though, was the educational side of the experience. They really take the time to highlight FIV kittens--which is basically the cat equivalent to HIV--and explain how they can live totally normal, happy lives with just a few standard precautions. Cora even touched on the biases that exist, even among vets, so I loved that I left not only feeling fuzzy from cat cuddles but also a lot more informed. Whether you're looking to adopt a new best friend or just want to spend some quality time with some kitties, I highly, highly recommend checking this place out and supporting their mission! As for food, you can bring in anything you'd like and if you're there for their tail thumping thursdays, you can also order delivery to it. They cannot serve food due to local laws and guidelines. They do have packaged snacks and drinks you can purchase to enjoy. In addition, they have merch you can also purchase. All purchases, including tickets, help fund the nonprofit.

The owner is so sweet and kind! The cats are completely chill! These are the most laid back cats…read moreI've ever seen! They love being petted and playing! Great tshirts esrings and Japanese snacks!

Great service, wonderful and very helpful people. My dog is always happy and full of joy and…read moreenergy. I got many good advices regarding my dog wellbeing from owners. Highly recommended!

Cannot recommend. The fees are a bit high, but that's okay when you feel like they care and are…read moreprofessional. However, one of our shelter-adopted pets is terribly afraid of men. They knew this and always sent gals to care for our household while we were away... then they got careless and sent a man. Once is enough, when you're paying for a professional service. Thank goodness my neighbors told me about it. Never again!

5 stars Marisa is the greatest she can walk my Dog anytime I love her and so does my dogread more

A very long overdue update & review, but better late than never!…read more After planning a trip out of the country, my "dog sitter" backed out at the last minute. And who to the rescue?! Rich and Marissa! Sadly, there is not an overnight option. However, I was gone for 6 days, and as promised, they were there early in the morning, again in the afternoon, and yet AGAIN late night to take care of my pup. When I say "take care", I don't mean it lightly! I came home to a diary of visit entries FROM EVERY VISIT--for SIX DAYS! Clearly, the proof was in the pudding as their visits were more than just a quick walk--but love, affection, play time, and attention. MY NEIGHBORS--even those I've never met, stopped me when I came home to say how happy my dog was when outside with Rich and Marissa, big smiles, tail wagging, etc. They all attested to the dedication of time put in by Paw Pals & how fantastic they were with my Naija. And, in each documentation, they were honest & sincere, and you could tell how much they love what they do each and every minute. I never once felt as though this was a burden or tribulation for them. True professionals--and good good people. I came home to the happiest I've seen my pup since I've had her! Not one ounce of resentment that I was gone! Also, I should mention--I have a special needs (three-legged) pit-bull, who suffers from the myriad of stereotypes! Boy did Paw Pals prove each one wrong! Their expertise in ALL breeds & "thinking out of the box" with my special needs pup shone through day in and day out while I was gone. Vitamins, food, appropriate exercise and down time was documented by both them AND the nosey nellies in my neighborhood. I can't praise them enough. I can't hire them enough. I can't appreciate them enough! This is the real deal--l couldn't take care of Naija better myself! I can't wait for their next visit! Keep your calendar open! Naija is anxiously waiting!!

They are one of the many veterinary locations ruined by being purchased by private equity. They…read morewere purchased by JAB Holdings and now will really twist the screws to squeeze you of every penny they can so some rich guy can buy another yacht. All hail profits!!!

I have been taking my dogs to this hospital for years and tho sometimes not loving it, they dotted…read morethe i's and crossed the t's and was conveniently located for us. Well, this past weekend, my 8 yr old dog could not put his foot on the ground and was shaking with pain. We called and they could not see him, understandably, because they didn't have a spot. They recommended Bond, urgent care vet at Market Stree and they were fantastic. However. Danvers gave me appointment almost 2 weeks out! That spoke volumes that they just didn't care about my dog. I am out of there. Their "hold" message goes on and on about how they care about your pet, that was not apparent to me. I have spent thousands thru the last 8 years with this office. Not anymore. See ya!

Toni is amazing, she took such good care of our dog who had…read moretrouble with the old groomer because she would try to rush through with her, Toni took her time and she looks and smells fantastic. Would give her 10 stars.

Sophie loves Karma Dog! Toni is the best with her and she does nuts when she sees her. Highly…read morereccomend Toni. She's very patient and loving to all her dog clients.

We brought our bulldog Trixie to the Doodle this week and we were overjoyed with the result. Adam…read moredid a great job and Trixie just loved him like family. We will be definitely bring her back in three weeks for more. Thanks, Dirty Doodle!

My experience at this establishment was highly disappointing even though I did receive a full…read morerefund, which was greatly appreciated and I felt was deserved. I entrusted my dog's grooming to an employee named Henry, whom I believe misled me regarding his capabilities. When giving specific instructions, Henry admitted he wasn't a professional groomer, but assured me he could handle the job even though I offered to pay a cancellation fee. He said he didn't want his time wasted and was very persistent that my dog get groomed. He said he would prep my dog for the certified groomer who would be doing the trim at the end. Upon picking up my dog, I was shocked and upset to find that she had received a full haircut instead of the requested trim, which was completely unsuitable for her breed (a woolly husky). The cut penetrated her undercoat which allows her to regulate temperature in the summer. Henry, rather than taking responsibility, argued that I had requested a haircut which was "appropriate for a husky", which is untrue. Fortunately, the groomer, Karyn, who understood the situation apologized sincerely. Upon closer inspection at home, I discovered that my dog still had matting, had a very uneven haircut, was unexpectedly covered in oil (which was not the case when I dropped her off), and her feet were still dirty,--issues Henry had claimed he would address but did not. Following my initial concerns, I had a phone call with the owner of the Dirty Doodle, which further highlighted their unprofessionalism and unwillingness to accept responsibility for the poor service. In conclusion, I cannot recommend this establishment, particularly for owners of long-haired dogs. It appears they may be better suited for grooming short-haired breeds. I had to get my dog groomed elsewhere same day.