Now known as HappyHounds Wilmington, but still charging clients as Lucy's Dog Daycare. This is…read morewhere our dog almost died - he was attacked by another dog and required surgical wound repair and rabies shot leading to an expensive vet bill. We discovered the wound in the car 5 minutes after picking him up at 6pm. The owner of daycare took full advantage of this and denied that it happened there and refused to provide a video or the name of another dog he supposedly played with in the morning (video was deleted). We were told that our dog was "sleeping in the corner" all afternoon after playing with the other dog, which would be completely out of character indicating that he was injured in the morning and was left to suffer until 6pm. Animal Control got involved and discovered that only one person was watching 25 dogs that day and ordered to reduce the number of dogs to 15. If a daycare is unable to notice such a serious injury, to identify a dog in distress for hours or to cooperate and take responsibility for any incidents that may occur, then it is either incompetence, negligence and/or animal cruelty - take your pick. No dog is safe at this daycare.

The reviews sound great, unfortunately they don't respond to voice mail messages left on their…read moretelephone number. So, they may be great with our pets, but lack of human interaction has left me scrambling for some other way of having my poodle cared for during the day.

Linda took care of our senior (17 y.o.) cat while we were on a trip. She (the cat) needs a little…read moreextra attention and we worry about her because of her age, and Linda did a wonderful job with her care and feeding and kept us up-to-date on how she was. Good rates and very responsible; highly recommended.

Linda has been walking my dog for about 2 years now and she is just the best! First, she loves my…read morepup as much as I do! She has always been really flexible with scheduling (last-minute work from home days or a soon-to-be much more variable schedule). She always makes sure to let me know well in advance if there are days she won't be available so that I can make other accommodations. She also just goes the extra mile to let me know if there is anything "off" with my dog (or even with my apartment). She even bought a bag of my dog's favorite treats just because she happened to be at a store where they had them for a good price! I could not ask for a better care-taker for my pooch. I highly recommend Linda for any pet care.

A Better Way took care of my pets Colby and Max for years. ABW's petsitters were wonderful…read more Caring, lovely and professional people. Thank you Wendi and team.

According to yelp A Better Way Pet Sitting Service responds within 30minutes and has a 100%…read moreresponse rate. NOT TRUE! I'm new to the area and have called and left messages asking about their services and no one has called back. Maybe they're not taking on new clients but surely common courtesy dictates a return call to tell me this. So rude. If you can't return a simple phone call how could I trust you to take care of my beloved animals?

They have terrible customer service. Every time you call the person answering the phone has zero…read moreanswers and says someone will call you back when they can, but then we never get a call back. They don't pay attention to the dogs well-being nearly enough, for example we have been leaving our puppy there and have told them that he is having diarrhea but every time we pick him up and ask if his poop was normal they says, "oh yeah, everything was fine" or "I don't know, I didn't work with him" and then when he gets home he continues to have diarrhea. They don't interact with their clients at all, at the end of the day they are just telling you what you need to hear to leave them alone. The only positive thing I can say is that our puppy comes home looking happy and he is tired from playing. Edit: 3 days after posting this review, instead of reaching out to me they called and tried to bully my fiancee into changing it deleting this review. Rather than addressing the issues she just denied any problems and ended up just making my fiancee upset.

The trainers are outstanding! I adopted my puppy about a month ago and I noticed she was a little…read moretimid around other dogs so I figured I would try out daycare to get her to become more social and not scared around other dogs. Zoey comes home super happy and pooped! I have had many interactions with the owner and her staff members, they are beyond knowledgeable and happy to always provide advice (especially for a new dog mom, like myself.) Thank you to the Bark n Roll staff for always providing great customer service and an even better program, Zoey also says thank you for introducing her to her new friends!

Jennifer was so great with our 2 cats while we were out of the country for a week…read more Our older cat can be a bit of a handful - he's got a lot of quirks and can get sassy real quick. He's definitely a needy little man. Generally after a vacation, he expresses his displeasure that we left him by getting pretty moody - he has been so sweet and cuddly since we've been back! Obvious proof that he wasn't the least bit stressed out by our absence. She is obviously a cat person, which is what my two boys needed. They are pretty easy to take care of...no meds, no special diet or feeding schedule, and we have an auto litterbox. So what we really needed was someone to come in and give them lots of love and attention. She did that 10x over. :-) We requested a daily email just to make sure they were ok and she was kind enough to include a summary of the day's activities and lots of pictures. We looked forward to those emails every single day and did quite a bit of laughing. I would definitely recommend her!

There aren't enough words to describe how wonderful is the Peace of Mind Personalized Pet Care!…read more First I'm a really nervous pet owner so I was very concerned that I wouldn't find someone to take care of my pet. I didn't just get someone- I got a whole team who took care of my pet. They explained the whole petting sitting process, did a home visit before petting sitting to get familiar with our pet and home. They provided daily updates and pictures when ninja kitty was visible. Kristen and Nicole are fabulous! Also they're website is so easy to use for scheduling and sending information.

In the beginning of May, my family and I said goodbye to our beloved dog. When she was alive, Sunny…read morewas boarded and groomed at The Dog Nanny. We always had a very positive experience there. But how they handled her passing says everything about the company. Not only did they express their support when they originally heard she passed. But they sent us a framed photo they took of her and a card with lovely messages from the staff. We highly recommend you consider the Andover Dog Nanny to take care of your pups!

Helpful staff. Good selection. Will provide bulk discounts. Impressive locally owned store.read more

My dogs are lucky enough to join their dog friends for playgroups under Sue's tutelage. Not only do…read morethey get to have a blast and burn off all that pent-up energy, but I know Sue keeps an eye on the pups to ensure they behave and socialize safely. Each time they return from an afternoon of play, my dogs are noticeably balanced, happy, and ready for their naps. Sue is a rare find. She is loving, patient, and knowledgeable. She knows when to expect better behavior from my dogs and when to let them be. She's advised me on diet, treats, nature vs. nurture, exercise, training - she's been a good friend to me and a top notch 2nd mama to my dogs. If Sue has the availability to board your dogs or the space to include them in her playgroups, get on her roster.

Sue is absolutely fantastic! She was able to take our crazy, crazy 10 year old mutt and finally get…read morehim calm enough to be around other dogs and he's now a regular member of her play group. He's a great dog at home, but very excitable and we had all but given up on the idea of doggie daycare or play groups for him. Sue was able to figure out how to deal with his anxiety and now he loves going to the play group with her twice a week, or boarding with her when we travel. I can't recommend Sue enough. We've been through a lot of trainers with this dog, and she's head and shoulders above the rest.

Hands down the best sitter in the area.. overnights, drop ins... walks you name it they cover it…read more Affordable, flexible and caring. They book fast so get scheduled while you can!!!

From the owner: Being a certified Veterinary Professional allows me the ability to deal with any situation that may…read morearise. I am adept at giving medications including insulin. I have a true understanding of animal behavior and am adept at putting them at ease.

Shannon is fabulous! Our dog is so excited to see her each and every time. She is reliable and…read morehelps us out when we are in a pinch. Highly recommend her.

I would like to give a huge thanks to Shannon and Summer for providing our dog, Harley, with the…read morelove and care she needed while we were away. We will defintely be in touch for future play dates and dog-sitting!