I've used Bow Wow Dog Walks for about 4 years, right up until I moved out of town. I couldn't…read morerecommend them more! They truly cared for our Boston Terrier and treated him like their own pet. Nancy is incredibly organized; she assures you that her whole team is credible, talented, caring and accommodating. She's completely understanding when last minute things come up and provides more than enough notice if anything was ever to come up on their end. I'm pretty sure our dog Winston got more excited to see his dog walker, Scott, than he did us at times. Scott was so good to our dog. Every walk Winston got, Scott would leave a detailed note with whatever happened and would call personally if there were any concerns he had. We truly couldn't have asked for me. Bow Wow really was more than a business to us; we truly considered them part of our life and our dogs' as well. I wouldn't hesitate to hire them again or recommend them to anybody looking for somebody to care for their pet!

My husband and I used Nancy's services for 1.5 years. Things started off pretty well, she is…read moreorganized and came to meet us with the walker who would be caring for our (at the time) 4-month-old cockapoo, Meli. The 2 stars given are mainly for the walkers and not the owner, Nancy. Our walker was absolutely fantastic and would send us pictures for the first several walks and reply to text messages quickly if we ever had concerns or questions. We stopped services, without another plan in place, after a series of poor management and customer service: Months before a 9-day vacation in June 2018, we secured our walker for pet sitting services. A week before we left, Nancy informed us that the walker would no longer be able to provide the pet sitting services and she had no back up sitter, nor were we aware that there was no back up sitter. She offered to pay for one specific boarder that does not have a website or email. We declined as Meli had never been boarded before and we preferred that she stay at our house or another home to be cared for. We ended up spending twice as much money and an incredible amount of time finding a last-minute sitter through Rover. Nancy did not offer to help pay for that even though she'd offered to pay for another boarder and was not very apologetic about the whole scenario and the inconvenience, stress, and money it cost us. We are asked to provide a two-hour window for Meli's walks. We have a security camera and can see when the walker arrives even when we're at work. One day, our walker came 25 minutes before the window began, meaning Meli was alone without a walk for 8 hours. I asked Nancy about this and requested Meli only be walked within the window we gave. A couple months later, in September 2018, our walker started coming 1.5 hours later than usual, still within the window, but without notice. When I saw he had not arrived when he usually does, I waited 20 minutes then contacted Nancy to verify that Meli was on the schedule for that day. I was almost to the train to go home and walk her myself when I noticed he arrived. Nancy did not get back in touch with us until the next day, stating that she was on an airplane and didn't understand why I was so worried. She waited 24 hours to respond to me and when she did had a tone of annoyance. A couple weeks later, today, I noticed that our walker had not arrived by the end of our walk window. My husband texted him and the walker stated Meli was not on the schedule, then realized he was looking at the schedule for a different day. Mistakes happen and we are not unreasonable people, but a few minutes later Nancy emailed us and said the walker had an "emergency" and was trying to get to Meli soon. She was trying to cover up a simple mistake by misleading us when we already knew the truth and we lost complete trust in her at this point. Her overall communication with us has been rude and with an annoyed tone any time we said/asked something beyond providing our weekly walk needs. We love our dog and want to make sure she's comfortable and cared for when we are not home. We are paying for a service and not asking too much. Nancy lacks compassion, empathy, and understanding for pets & their owners (and I'll bet her walkers/employees, too) and I would strongly advise against using her services. By the way, I have emails to back all of this up.

Danielle has been walking my dog for about 3 years now. She is kind, reliable, and very…read moreprofessional. I can't say enough good things about her! My dog absolutely LOVES her and my favorite thing about her is how flexible she is. If i need her last minute, or if I have to switch days she is always available to do so. She even helps out on the weekends! Danielle is the best :)

From the owner: In home pet care. Dog walking, vacation visits, cat care.read more

Leslie and her family are great people! They took such good care of my pup when I was away. I got…read morelots of updates and she was always reachable by phone. I will definitely book with her again.

I can't say enough great things about Leslie. She has been taking my 10 year old boarder collie…read moremix out on hikes for over 4 years now. My dog has never been a city a dog and when I moved to Malden I was looking for a dog walker who would understand that he gets skittish when walking in the city. Leslie was the perfect fit! She takes him on long hikes in nearby reservations with a small 'pack' of dogs where he can let loose, socialize and get plenty of exercise. She switches up her hikes regularly so he gets new places to explore and even sends pictures and videos of their hikes. I am guaranteed to come home to happy, exhausted dog on 'Leslie days'.

Above & Beyond surpassed our expectations. I recently had surgery and was unable to walk our two…read moreDogs. They were referred to me by Belmont Pet store. All the staff are warm and friendly. they came when they said they would, each walker was kind , warm and friendly. I had to add an extra day of walking on short notice and they accomadated me. In short they were great. Will use them exclusively going forward

We have now been using ABPS for 18 months, and we continue to be very impressed with their service…read more Krystal has been exceptional. Our dog loves the team, the structure in her day, and the exercise. Our dog recognizes the sound of her specific car door she loves her so much! ABPS is one of the best things that happened to us since moving to the area.

We love Melissa and her staff. We have been bringing our dog Nash here since he has been 3 months…read more He goes here 2-3 times a week and jumps out of the car to go meet at the gate. I would strongly recommend The Dogmother to any and everyone. Rates are great and your dog could not be in better hands.

We are so grateful for Melissa and the care she gives to our rescue pup! Our pup was not a good fit…read moreat other daycares, and the care Melissa provides has allowed us to keep her. We highly recommend her service.

Molly at Wiggle Butt Walking is the best thing a pet parent could ask for! Not only does she have a…read morefantastic reputation at our complex for dog walking but she also pet-sits. I am really terrible about asking about a pet sitter last minute and she was always available even on that one occasion I asked only two days before we were scheduled to leave due to some last minute plans. She came in advance to meet our cat and our finicky girl took to her right away. She's sweet, professional, flexible, and took fantastic care of our cat over weekends and even 10 day vacations. I am an anxious pet parent and she sent regular photos of my cat to reassure me that my Bug was in good hands. Now, with all the coronavirus craziness, she is still checking in on her pets and making sure everyone is doing okay. Also, it's worth mentioning that her pricing is more than reasonable. Hire her to care for your pet and you won't be disappointed!

Thank the goddesses for Molly and Wiggle Butt! My 2 yr old golden Zuppa is a loving, very energetic…read moredog who means well but can sometimes test your patience with his shenanigans. Molly has known him since he was a pup and has provided him with the affection he demands and the positive guidance he needs when his energy is over the top. Not only does Molly do a great job providing a safe and fun environment for by sweet boy--whether it be during walks, play dates, or daycare--she also works with him on some of his annoying habits (like jumping on people and stealing things) by using lots of positive reinforcement. I am an overprotective dog mom and I am so grateful that I never have to worry about Zuppa's wellbeing when he is in Molly's care. I don't know what we would do without her!

A Better Way took care of my pets Colby and Max for years. ABW's petsitters were wonderful…read more Caring, lovely and professional people. Thank you Wendi and team.

According to yelp A Better Way Pet Sitting Service responds within 30minutes and has a 100%…read moreresponse rate. NOT TRUE! I'm new to the area and have called and left messages asking about their services and no one has called back. Maybe they're not taking on new clients but surely common courtesy dictates a return call to tell me this. So rude. If you can't return a simple phone call how could I trust you to take care of my beloved animals?

They have terrible customer service. Every time you call the person answering the phone has zero…read moreanswers and says someone will call you back when they can, but then we never get a call back. They don't pay attention to the dogs well-being nearly enough, for example we have been leaving our puppy there and have told them that he is having diarrhea but every time we pick him up and ask if his poop was normal they says, "oh yeah, everything was fine" or "I don't know, I didn't work with him" and then when he gets home he continues to have diarrhea. They don't interact with their clients at all, at the end of the day they are just telling you what you need to hear to leave them alone. The only positive thing I can say is that our puppy comes home looking happy and he is tired from playing. Edit: 3 days after posting this review, instead of reaching out to me they called and tried to bully my fiancee into changing it deleting this review. Rather than addressing the issues she just denied any problems and ended up just making my fiancee upset.

The trainers are outstanding! I adopted my puppy about a month ago and I noticed she was a little…read moretimid around other dogs so I figured I would try out daycare to get her to become more social and not scared around other dogs. Zoey comes home super happy and pooped! I have had many interactions with the owner and her staff members, they are beyond knowledgeable and happy to always provide advice (especially for a new dog mom, like myself.) Thank you to the Bark n Roll staff for always providing great customer service and an even better program, Zoey also says thank you for introducing her to her new friends!

Linda took care of our senior (17 y.o.) cat while we were on a trip. She (the cat) needs a little…read moreextra attention and we worry about her because of her age, and Linda did a wonderful job with her care and feeding and kept us up-to-date on how she was. Good rates and very responsible; highly recommended.

Linda has been walking my dog for about 2 years now and she is just the best! First, she loves my…read morepup as much as I do! She has always been really flexible with scheduling (last-minute work from home days or a soon-to-be much more variable schedule). She always makes sure to let me know well in advance if there are days she won't be available so that I can make other accommodations. She also just goes the extra mile to let me know if there is anything "off" with my dog (or even with my apartment). She even bought a bag of my dog's favorite treats just because she happened to be at a store where they had them for a good price! I could not ask for a better care-taker for my pooch. I highly recommend Linda for any pet care.

First-time customer. Melissa was GREAT! I brought my matted, furry beast of an Australian…read moreShepherd in, and he came back looking so handsome (decked out in a Patriots' scarf, no less!). Melissa groomed him exactly as I'd hoped for (and then some), including a sani-cut (bum area) that was top-notch. He looks fantastic. The price was reasonable, and I'll be bringing Ozzie back again in a heartbeat. Highly recommended!

First time customer. Found on Yelp. Definitely lived up to the reviews. Brought my Pomeranian,…read moreLady, in last week. Melissa, besides being warm, cheerful and professional, returned Lady to me exactly as I desired and described. Soft and fluffy, looking beautiful and ready for her close up once again! :) She even came home with a great new scarf..Would definitely recommend this business!