Nice staff! Clean and organized place…read more Got my T-Mobile Tuesday gift today! Reversible beanie! Parking is limited so sometimes I can't park close. I only come here when there's a good deal going on. My next iPhone coming up soon!

The staff was ok. The location is clean…read more First time collecting the T-Mobile Tuesday gift which was the Reversible beanie. A large self parking lot with limited parking spaces.

I recently went to Airtech on Topanga to replace my iPhone 12 Battery. It was a very smooth, and…read moreeasy process. Yonni was very kind and informative; he explained to me the entire process before actually proceeding with the replacement. Now my iPhone 12 feels like its brand new, I would definelty recommend this place!

Very friendly and accommodating service but garbage material. Got an iPhone screen replaced and…read morescreen started glitching, random black spots on screen started a month later(ironically after the 30-day warranty). At this point its been 3 months or so and phone is almost useless.

Thank you so much for the fast and great service!! You guys rock. Finished my 2 broken back glass…read morephones in less than 3 hours! They even stayed past closing hours on Saturday to help me and make sure I got my phones back same day. The best in the West. Thank you

So I shattered my phone and the gentleman was sweet enough to come and pick up my phone since I…read moredon't have a car I'll show. Before and after picks And I got my phone. And a brand spanking new phone! And he is cheaper than anywhere else

Very helpful and attentive. He assisted with notarizing a letter and was very knowledgeable. Thank…read moreyou.

Wonderful customer service!! While it wasn't cheap to send my package Mohammed, the clerk there,…read morewas super helpful. He gave me options and showed the comparisons. The location IS a bit obscure so make sure you turn into the shopping center BEFORE the railroad track!

Thank you for all the years of my family and my cell phone needs. Today Rich assisted me with my…read morebroken screen. He completed the task in 30 min and my phone was back to its normal self again. He also helped me make a payment. I bought an Otter box for my new phone as well. Thank you for fixing my new iPhone phone and making it brand new again!

Rich the cell phone Doctor can fix your cell phone & treat you as a family member with great…read morepricing fast repairs with quality workmanship..

I brought two MacBook Pro laptops to John at Rapid Mobile SFV in September 2025, he was located at…read more21012 Devonshire St, Chatsworth, CA 91311. I trusted him because he had successfully repaired two of my devices in the past. Since leaving my computers with him, I have been calling and texting for updates but have not received any response. My calls now go unanswered, although he has answered when I've called from a different number. I am simply asking for my laptops to be returned to me. I would greatly appreciate a response so we can resolve this matter. Thank you.

Well deserved 5 star business. Honesty goes a long way. Thanks again for the help and would…read moredefinitely come back in the future.

I brought my phone in because my screen was cracked they were very efficient in getting my phone…read morerepaired at a real good decent price. I had the lambs from braum's lullaby melted on my screen from my phone getting too hot which was annoying of course they were able to fix everything. I recommend them for phone repairs and any other things you need from the store. If my phone screen breaks again I will be back.

Nice store, and helpful person at the counter, but their price for a screen repair was the most…read moreexpensive. The OEM screen or Aftermarket was $250+tx, etc. The online order price for a OEM screen is 50-65. for a AMOLED screen, which is the best you can get. I can understand you have a store to pay rent and worker and all. But what value are you providing when you are charging close to $200 more than the RETAIL price elsewhere for the same product. It takes no more than 15-30minutes to change the screen on this model. While businesses are free to charge what they want, but vulture style pricing is bad. RIP OFF is what I would call it. Also, he wasn't sure he had it in stock.

If I could give Alex Alejandro Jimenez 100 stars, I absolutely would! His customer service,…read morepatience, professionalism, and knowledge in helping me select the perfect refrigerator for my mom were beyond reproach. I cannot thank him enough for the time he spent assisting me, answering all of my questions, and keeping me informed through emails and phone calls throughout the entire process. His dedication, attention to detail, and genuine willingness to help turned what could have been a stressful purchase into an easy and enjoyable experience. Thank you, Alex, for going above and beyond in every way. You are a tremendous asset to Best Buy, and I truly appreciate everything you did for us. Best Buy is fortunate to have someone as dedicated and customer-focused as you on its team.

That female manager (oompa loompa) needs to go ASAP. Absolutely terrible. We asked an associate to…read morecall her over for help, and she didn't even bother coming over. She stayed where she was, sitting on her phone, looked at us, looked us up and down, and literally said "no." No effort, no professionalism just straight attitude and disrespect. That's who you have managing? Embarrassing.

Dropped my phone on the pavement while walking my dog and needed to fix the broken glass back. The…read moreApple Store in the Topanga Mall told me it would be several hundred dollars and recommended I get it fixed by a third party. Went to Airtech and they got it fixed for a reasonable amount in a few hours. Really appreciate this store. There are two mall kiosks that can fix a phone but I'd prefer to go here. Friendly service and got what I wanted.

Excellent and competitive prices and they have stellar customer service. Go see Mr Yani he and his…read moreteam will hook you all up with whatever your cellular needs are . They replaced my battery and charging port and have extended my phones for another 2 plus years easily especially now . They sell brand name accessories and cell phones new /used and repair your phone .4 locations. One stop shop

We stopped by to return our old Wi-Fi router and had a great experience. Ashton was incredibly…read morefriendly, helpful, and knowledgeable. He took care of everything quickly and professionally, and even helped us lower our monthly bill, which had gotten pretty expensive. That was a really nice surprise, and we truly appreciated him taking the time to help us save money. Excellent customer service all around. Thank you, Ashton, for making the whole experience so easy and pleasant!

I've been a customer for many years, but the monthly fees have continued to increase drastically…read more I've called several times asking if there was anything they could do to lower my bill, and each time I was told no. It wasn't until I called to cancel my service that suddenly I heard, "We have a great offer for you. We think we can help." Unfortunately, by that point, I had already switched providers. I switched to GigabitNow Fiber, which offered me a much better deal along with faster, high-speed internet. I encourage everyone to shop around and find what works best for you. A company shouldn't wait until you're ready to leave before suddenly offering to help, especially when you've already reached out multiple times.