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    Better Quality Carpets

    3.3 (6 reviews)
    Closed 7:00 am - 7:00 pm

    Services - Better Quality Carpets

    Carpet installation

    Floor installation

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    8 years ago

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    5 years ago

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    8 years ago

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    7 years ago

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    9 years ago

    I had some seams that looked horrible. They came out and fixed them under their lifetime warranty

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    The Flooring Company - #TheFlooringCompanyLLC #FlooringMichigan #carpet #Vinylplanks #Hardwood #Tiles

    The Flooring Company

    (19 reviews)

    Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

    I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

    Installed Right

    Installed Right

    (7 reviews)

    I used installed right to install my kitchen cabinets and it was a great experience! An installer…read morecame to my house to measure (I can't be trusted to do that!) My installer worked directly with my cabinet supplier, a local Cabinets To Go, to ensure my order, delivery and installation was as speedy as possible. My kitchen looks great. The installation was done perfectly & I love my new cabinets. I'm definitely going to use them again when we redo our floors.

    Do not Hire- in fact Run !!! Warning,, 6 Months later, we…read moreremain w/ a Diagonally installed Kitchen Island, Damaged Incomplete Kitchen/Bathroom Cabinet installation. This has been a mind numbingly horrific experience with Damaged Cabinets, Incorrect Cabinets by CTG designer Boynton, missing Cabinets, Misaligned Unleveled Drawer & Door Handles, Shelves Chipped, End Caps missing, Electrical Outlets covered with cabinets and NO cutouts, and the list goes on... Horrible communication w/ non English speaking workers, Ivonne & Rick Fernandez subcontract jobs under multiple names so do yourselves a favor and check business searches to avoid any company they roll into as they hide thru Cabinets to Go yet still work for the company which causes one to ask HOW this occurs Repeatedly with BBB COMPLAINTS. They do not show up to finish their work, broken down trucks, workers are NOT trained, adhering cabinets to walls OVER ELECTRICAL OUTLETS. Need I say more? F- Not Recommended

    Wood Flooring by Nathan

    Wood Flooring by Nathan

    (17 reviews)

    Great work and efficiency. Would definitely recommend. Even came back to redo a change that was…read morerequested after the job was completed.

    Absolute Disaster!!!…read more I hired this person for hardwood floor grinding and refinishing. Pictures tell the story. If you are looking for someone to turn a simple job into an electrical adventure, leave a mess behind, and create new problems you didn't have before -- this may be the person for you. On top of the poor workmanship, he was extremely rude and disrespectful. He attempted to connect his machine directly to a live electrical line, which resulted in damage to the electrical panel and an expensive oven showing a "Bad Line" error. Apparently, quality control and safety procedures were optional. Blamed the panel. The job was left with trash scattered around, and somehow the priority became demanding payment before the work was completed. Asked for additional $150 to "dispose" of the trash that he left behind. To add to the experience, machines were left sitting on carpet, creating another potential mess. We ended up contacting the local police. A reminder for anyone considering hiring him: do not release payment until you have personally inspected every detail of the work. Before making the deal demand full clean-up and disposal of trash. Take before pictures. Check your appliances, check your electrical system, and check that your property is actually left in better condition than when he arrived. Unfortunately, the experience was not the kind anyone wants.

    Better Quality Carpets - carpetinstallation - Updated June 2026

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