Horrible company, do not do business with these people. Completely ruined my floors and left my…read moreproperty with damage! I have contacted them about the warranty and company failed to respond even after a certified letter. We have video and photo evidence that shows complete damage to our property, even after they attempted to resolve an issue. The Flooring Company sent out a cleaning crew and painter to attempt to resolve some issue, which ultimately failed. There are numerous soft spots throughout the floors, confirmed by numerous contractors after installation. We aren't asking for perfection but a professional job after spending over $25,000 for flooring. Your business practices we have experienced has been deceptive and unprofessional. UPDATE: Owner sent me an email asking to remove my bad review or he will pursue legal action. Watch out! Deceitful! The photos reflect the condition of which The Flooring Company LLC left my property in after they completed the job. I had to complain and push to get a cleaning crew which was ineffective (I had to spend $400 to get a cleaning crew to come out after The Flooring Company LLC's cleaning crew "cleaned" the property). Additionally, The Flooring Company LLC hired a painter to patch the damage to my walls, which did a poor job. Absolutely unacceptable and unprofessional company. I'm looking forward to The Flooring Company LLC to post the final images and videos of their flooring at my property--which would be downright embarrassing for their company. See you in court very soon!

I bought the tiles I wanted at Floor & Decor in Novi and the Flooring Co. installed them for me in…read more3 bedrooms and a hallway. I had 4 quotes total and these guys had the best price by far and they were rated highly on YELP. So I gave them the order. The workers worked neatly and efficiently. When i inspected the work after they left for the day, I found 3 minor issues to be fixed. I took pictures of them and sent them to the saleslady, Malak. The workers came back the next day and repaired them to my satisfaction. I wanted to rearrange some of the furniture and the workers were happy to so. I recommend the Flooring Co. for tile installation

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

Best place for carpet and flooring. I compared so many and they have the best prices. Kevin and Abe…read moreare so awesome they did same day installation.

You're treated like family - Personal service, honest advice, and no high-pressure sales…read more Best prices in town - Competitive pricing without big-box overhead costs. Huge in-stock selection - Carpets, hardwood, laminate, vinyl, tile, and more ready to go. Same-day installation available - Perfect when you need flooring done fast. Highly recommend

Walter was very helpful in explaining different carpet types, he came to our house and measured our…read moreflooors. He was able to help us select the carpet we were interested in. Rich and Doug did a great job installing our new carpet! It turned out amazing!! Highly recommend this company.

How funny that my husband and I separately called this company the same day before the caller asked…read moreme if my husband had already called and made an appointment for a quote with them for the same store. I said he may have. My husband hadn't mentioned the businesses name he had called. We in the end had them come to quote us for the floor install at our store on Tuesday after 5pm. The rep, Gary was on time and professional too. Price was about the same as other quotes on the lower range too.

They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Getting new flooring is a huge commitment and being first time home buyers we didn't know what to…read moreexpect. Leon's flooring made the process so easy! From shopping, to buying, to installing I can't say enough about how professional, courteous, and helpful Mike and team are. Mike is an absolute Rockstar. He genuinely cares and does not pressure you or try to sell you. The end product is absolutely amazing! We love our floors!! When we were moving in, the movers had damaged part of our floors and we called Mike to see how much it would cost and they came out and replaced the damaged pieces at NO CHARGE!! Who does that!! If you are in the market for flooring, no need to shop around. Leon's is the place to go. Thank you Mike and Team!!!

Brian was very pleasant, expedient and helpful in helping me choose a product appropriate for my…read morespace and budget, and made the process very clear and transparent. Moe did a great install and I'm loving my new floor. they even sent me an Amazon gift card in a thank you for your business follow up letter written by hand.

Speed, value, well done. Floors look spectacular! I interviewed 4 different companies and they were…read morethe most competitive. They got the project done on time and worked clean, which is important to me.

Wow! I wish I could provide 10 stars for Epic Floors and Sam Hazime. As someone who has done…read morenumerous renovations, this has been the absolute BEST experience I've EVER had with a contractor... and most of it was done long distance! From the very first phone call explaining my needs to seeing the completed project and meeting SaWow! I wish I could provide 10 stars for Epic Floors and Sam Hazime. As someone who has done numerous renovations, this has been the absolute BEST experience I've EVER had with a contractor... and most of it was done long distance! From the very first phone call explaining my needs to seeing the completed project and meeting Sam in person, I have been thoroughly impressed. The knowledge, responsiveness, helpfulness, and all- around customer service has been excellent. My floors are beautiful and they were installed in one day! I HIGHLY, HIGHLY recommend Epic Floors for your flooring needs. You will be elated with the process and the results. TEN STARS!!!m in person, I have been thoroughly impressed. The knowledge, responsiveness, helpfulness, and all- around customer service has been excellent. My floors are beautiful and they were installed in one day! I HIGHLY, HIGHLY recommend Epic Floors for your flooring needs. You will be elated with the process and the results. TEN STARS!!!

I echo the sentiments shared by others. Ali and his team did an amazing job on replacing the…read morecarpet on our second floor and updating our railings. One of the biggest frustrations when doing a home project is lack of communication. Ali went out of his way to keep us informed of the timeline (letting us know when to expect materials, find an install range that worked for us, and checking in throughout). As far as the finished results, we could not be happier. The new carpet is so plush and comfortable. The railings completely transformed the look of our home. Ali offered suggestions when asked (he really knows his stuff), but made sure we knew that the final decision was ours. A few other things to note: the installers were very respectful of our home, cleaned up when they finished, and were very polite. The cost was reasonable (actually less than we expected). I would recommend Town Center Carpet and Floors to anyone looking for new floors. I will share a couple before and after photos along with some separate photos of the completed project.

Ali was very professional and easy to work with! Really happy with the job, the floors look…read morebeautiful!!

We absolutely LOVE our new carpet and the installers are the best! Our experience started with…read moreMike helping us find the perfect carpet- stain resistant. He made sure everything went well and assured us the installers were part of Metros team, and not contracted out! The installers did a fantastic job! Metro covers ALL carpet removal AND furniture moving! They are careful of not only the furniture- but your walls, wood floors, ... Be sure to get a quote from them! We are VERY satisfied customers!

Great to work with. Went in to get a piece of padding and he just gave it to me! Very thankful!read more

Very professional. Very helpful and reasonably priced. Great quality carpet! (Good guys)read more

If you want a fancy showroom and pushy sales people, then this is not the place for you. If like…read moredealing with smaller family-owned places that are really focused on customer service and know their products inside and out, then you definitely need to check this place out when shopping for carpet. We dealt with the owner and he spent a good hour with us explaining all of the options available and waited patiently as we poured over many carpet samples. He was also the one that came out to measure and give us a quote. We had intended on getting at least one other quote for comparison, but we really liked dealing with him and the number he gave was lower than we expected, so we just accepted it on the spot. The three installers that come out were really hard workers and did excellent quality work. Very happy with our decision.