Got carpet cleaning done with them. Staff was very kind and they have reasonable pricing. I am a…read moreno shoes household. I appreciate that they wore booties. My biggest pet peeve is when people (maintenance, plumbers, etc.) put on booties, then go outside to get something and come back in with the same pair, or reuse booties they used at other homes. I was at first worried, but they redid any spots they might have stepped on without me even asking and worked their way out of the house to limit stepping in spots they already did, which tells me they are attentive and actually serious about cleaning!

Office and carpet techs extremely professional and knowledgeable. Would use them in the future.read more

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Sasha installed our carpet in our basement today. Fantastic customer service, excellent…read morecraftsmanship. Looks fantastic! Will definitely use them again and recommend them for others!

The store was clean and well stocked. Very friendly and helpful staff. I don't know whats changed…read morehowever I can't wait to come back.

today I have very bad experience with home good the one in John r and 14 mile Troy .bought a salt…read moreshaker that was included in the price and I didn't know it came as a set. They sold it to me as is. When I wanted to return it, they wouldn't let me and asked me where is the other piece and the manager was very mean and the way she talked to me was as if I was a thief. The manager accused me of returning an incomplete item and that I put the price on it. I asked her to check with the cameras that I wasn't lying. This is the first time something like this has happened to me and I didn't like the way the manager dealt with me, she was very mean.

I worked with Rita and had a wonderful experience. She helped me get the right sectional for our…read morespace. The contemporary furniture is beautiful and very well made. it was a very pleasant experience.

Buyer Beware! We…read morerecently purchased four Poltrona Frau dining chairs from this company for ~$12k, only to find the frame of one cracked. Arkitektura has been extremely unhelpful. We purchased several Poltrona Frau pieces in the past - dining table, lounge chairs, twelve dining chairs, coffee table. The furniture is exceptionally high quality, but on one occasion we had an issue with the workmanship on a piece, and it was immediately replaced. We thought that was an attribute of how Poltrona Frau stands behind their products, but it turns out it is an attribute of the Poltrona Frau distributor. The only difference between our past orders and this last order is that our others orders were purchased through Perigold, and included free delivery to our home. The Perigold Customer Service team immediately worked to remedy the situation and replace the defective chair at no cost to us. We've had the opposite experience with the a Arkitektura team. They have made this our issue, and instead of working with the manufacturer to fix this, they told is they'd sell us a replacement. I will never trust this company with our business again. Possibly the worst service I have ever encountered. Additional background: This firm has a sketchy warehouse where orders are shipped to. Because we were unable to get them to schedule a delivery for several weeks after the chairs were received at the warehouse, I sent my husband to pick them ip. The warehouse manager carried the chairs and loaded them onto our truck in a way where the cracked frame of the chair was facing him and not visible. As the chairs were unloaded from my husband's truck less than ten minutes later the broken framed was noticed and the company was immediately notified. Again, they refuse to take any ownership and have made this our issue. I recommend purchasing any high end furniture with a company that actually cares about their clients. That is not the case for Arkitektura.

Leon & Lulu is my happy place. Top-quality merchandise and a colorful ambiance make it a seriously…read morefun -- and unique -- shopping experience. It's also the place where I buy most of my clothing and all of my gifts for every holiday, including stuffed toys for my grandson, birthday treats for friends, Christmas and hostess gifts, plus treats for myself. The staff here is always upbeat, friendly and helpful, making you feel welcome to browse and shop as long as you like. As if that weren't enough, the store hosts many special events, including a monthly "Girls Night Out," often donating a percentage of proceeds to a local cause or charity. This store is a community treasure!

I have to give credit to my wife for finding this place. She heard about it from a colleague and it…read moredid not disappoint. If you're looking for something unique, funny, fun, or more of a traditional purchase then this place is for you. We were able to purchase some very cool gifts for friends and family that were tailored to their personality. The shop's staff was very friendly and helpful when we needed them and they were also pretty available when we needed someone even though they were a bit busy. As for the prices I would put them on par for a place that sells the selection that this place has. You can find some items that are cheaper (not cheaply made), and other items that are pretty high (saw a pillow for around $300 ). I will definitely be putting this place on my list of shops to go for the next time I need to shop for friends and family!

I've read some of these reviews and am wondering if the similarity between the store I've dealt…read morewith and other stores (with Main in their name) might be the cause of some really ugly reviews. I have had Main Floor Carpet One Floor & Home (on Main St in Royal Oak) complete projects in my business, rental condo, and now my home and have had very positive experiences each time. I've had vinyl wood planking, carpet, carpet "squares," and now vinyl tile installed. The process from choosing materials, measurements, ordering, installation has been smooth without any unpleasantness. I do think that I'm easy to work with and that may be the reason I have had no issues. I'm very happy with the experiences I've had with this business.

These guys were great for us. Visiting the showroom in person on a lark after a few other vendors…read moreturned their nose up at our relatively simple job. Main Floor folks were quick to assure us there were no issues, help us select a great option, and get everything moving that day. Carpet arrived and was installed in a few quick weeks. Install team was very professional and the room looks great. It was a big mixed-use room with some extra stairs and plenty of seams; you can't see ANY and all the detail work looks great!

Incredible experience at Nadeau Furniture. The prices are outstanding, easily one-third of what…read moreyou'd find at Pottery Barn or Restoration Hardware, with the same quality (if not better). Everything is handmade by artisans, solid wood, and full of character, not mass-produced furniture pretending to be special. The new owner spent nearly two hours helping me sort through options, explaining woods, finishes, and layout decisions. He has a degree in interior design, and it absolutely shows. That experience is why I ended up buying everything for my condo from him except the sofa and bed. They don't carry sofas and offer headboards only, but for dining, storage, tables, and statement pieces, this place is unmatched. Locally owned, sustainably made, and genuinely special.

The staff seem uneducated and the manager was rude when I asked if any of the prices were…read morenegotiable; a question that I think is completely appropriate considering I pointed out some obvious damage on a piece. He was defensive and dismissive to my question, and then became pretentious: Speaking about how interior designers would recognize the character in these pieces and how their customers get the pieces stained to their tastes. He also reeked of cigarette smoke. Not at all what I'd expect from a store on the outskirts of Birmingham. They had actually had a lot of really cool stuff in there, but I would never give my money to a place that employs such a jerk! Good luck!

Hello, I just wanted…read moreto dispel some of the points in these reviews for anyone who has been dissuaded by the reviews on this site besmirching the name of this fine business. First and foremost: the sales team. These gentlemen were soft spoken, knowledgeable, and humble. It seems they genuinely wanted to see us meet our needs at our budget and nothing beyond what we were asking. They answered any and all questions *I* had, because honestly, I believe a business owner does deserve the benefit of the doubt to explain why someone of these reviews were there, and the claims they were making here and the experience my wife and I had there were completely incongruent with one another. The quality of the furniture was excellent, anything that has imperfections/damage/etc. were clearly marked and appropriately discounted, and they were very straightforward about their willingness to honor their warranties. We've driven by this place a hundred times and eventually stopped in out of curiosity, and were pleasantly surprised by what we found. Please, if you are weary of shopping because of the reviews, at least do them the service of visiting them in person and allow them to earn your trust, and maybe even your business.

Mental Harassment, Ridicules, Awful and Disappointed service by the old salesman!…read more I just bought ASH B010-209 Bench, after open the box at home then I found Item was a Defect (damage) and Leg (accessories) was missing, I called the store, they said to return to the Store! but later, Salesman gave to me the display item, it was on the display more then 1 Year! without asking me! also, another new Stock wasn't available at the Store! I ask to discount becouse it was on the display more than year (color wasn't good shine) but salesman show up very RUDE BEHAVIOR, UNPROFESONALISM and he treat me like a ANIMAL, I would like to say! he is a REICIST salesman! Unfortunately, they did not look after me, I got a very bad experience by this Store, actually they don't care with Customer! So be CAREFUL to BUY anything from this STORE !!

Great selection of high end finishes and fixtures, custom furniture and building materials. I visit…read moreoften when shopping with clients! Sarah, The Lux Group

Amazing spot for seeing what's possible for your remodeling or new construction job. Could spend…read moreall day here-like a field trip. Expensive.

My husband and I recently purchased a new outdoor dining set from West Elm and since we purchased…read moreit online and this is the only West Elm location in Michigan they get the credit. When I ordered it it was a bit delayed in terms of delivery (as most things are these days) and during that time the price went down by a good percentage. I called their customer service to see if I could get a price adjustment and they were kind enough to assist and get me the discount. Score! Also, I assumed the items would be shipped but they were actually delivered by the West Elm/Pottery Barn/Williams Sonoma delivery team, and they brought the items and set them up for us. I thought I was going to spend my evening putting furniture together and breaking down boxes but all I had to do was arrange the pieces where they needed to go. Double score! The set is sturdy and great quality. The table is very heavy, as are the chairs and the bench. Our previous table was light weight and as such was beginning to fall apart after a few years. This piece, I think, is going to last us a very long time. And it's made from sustainable wood to boot. Triple score (for the environment!). I can't wait to have our first meal on the deck on this new beautiful set!

I bought a piece console table from west elm. it was supposed to be delivered and assembled. the…read moredelivery team chipped the concrete table (side) and installed it lopsided. this concrete table moves from side to side and I have little kids. no one at west elm is getting back to me and have completely ghosted me.