They are the real deal, you want a real business owner and carpet installer to come out and do the…read morework? This is the company for you. Called him the Sunday of Labor Day weekend and HE CAME OUT TO ME IN 3 HOURS!!! Crazy! Gave me a great quote, and said he could be back after the holiday. Tuesday's at 11am he was in, at 12:45 he was gone! Two rooms fully done, nice and tucked. Incredible work! Don't go to Home Depot or Carpet Guys, ask this guy first!

Fantastic experience with Professional Flooring. Dhimiter responded to my inquiry quickly and he…read morewas out to install the carpet the next day! I got to pick from carpet samples on the truck and he was very professional and kind. Dhimiter went above and beyond by fixing the molding on my landing that had been missing. He explained that he wanted to make sure that everything looked nice. Thanks so much Dhimiter at Professional Flooring for making carpet purchasing a pleasant experience!

Lisa and Davis are great to work with. Told them what we were looking for and they directed us to…read morethe perfect carpet. Price was very reasonable. The install was done as promised. was suppose to be 2 days to install the installer worked long and hard and got it done in a day. looks great !!! Thank You David and Lisa !!

We've been going to Main Floor Covering for about 20 years now and to say that they continuously…read moreraise the bar on satisfaction is a definite understatement. We shopped around to several places "just to keep them honest" before we settled on carpet for our house. Dave made us feel welcome and pulled several samples for us to examine and take home to see how they would work. He even had some more samples shipped to our house. The installation was great. Terry, the Installer, came in the morning on the appointed date, helped us move some furniture and got to work. He installed 3 Bedrooms, 5 closets, the Living Room and the hallway by himself in only 2 days. His attention to detail was awesome. You'd be hard pressed to find any of the seams he had to make. All in all, they weren't the cheapest but they weren't the most expensive either. The main thing is they were honest and fair. I will recommend Main Floor Covering to anybody that asks me where to get a great deal and quality installation on carpeting for their house.

Look no further!! This is your best deal, best service, best value place! Super transparent…read more Excrement quote! Huge carpet selection. Not shady like some other companies where you get a price without knowing why. They charge per sq foot and varies based on the carpet you choose. The quote I received for both second floor and basement was almost half what other people quoted me with a better carpet. Installation was also super smooth. The team is friendly, efficient and clean. Would highly recommend!

The BEST customer service I have ever had with a company! My lower level with three different types…read moreof floors was demolished and replaced with engineered wood. It was a huge job. From start to finish Bob and his team advised me in a timely manner. The crew that did the work were extremely respectful of my home, and their craftsmanship was very impressive. If I could give 10 stars to Floorama in Rochester I would. Don't hesitate one second to call them for your floor.

Fantastic experience with NT Hardwood Floors! Arianit was responsive when I requested a quote to…read moreremove the carpet in our house and refinish the floors underneath. He sent us an invoice very soon after he visited our home. His pricing was very reasonable and he was flexible with timing and payment. We made arrangements for his team to start on our floors the day we left for a weeklong family vacation, which was so convenient. We had been on the road for just a few hours when he texted me with some very troubling photos of what he found underneath the carpet. I was horrified and dreading the discussion of next steps, but Arianit clearly explained our options and the prices for each option. We ultimately chose to repair/replace the damaged wood and the added cost was very reasonable. Throughout the process, Arianit sent us photos of the progress his team was making and kept us updated as the timeline changed with the added repairs. I could tell even before we got home to see the floors in person that we had made the right choice. When we did get home, I was not disappointed at all. Our floors are beautiful and I can't stop looking at them, even five days later. If/when we need to do anything with the rest of the floors in our home, we will be reaching out to NT Hardwood Floors again.

Very easy to work with and accommodating. Very reasonable pricing, didn't try to upsell. Sand and…read morerefinish looks great and was done in a weekend. Would 100% recommend!

Creative Carpet is the only carpet store I would ever consider dealing with. The know their…read moreinventory and how to advise you on the right choice for your needs. Our carpet is beautiful. Jim was an absolute jem in helping us position our carpet and loveseats. He outdid himself to help us get it just right. You cannot get better customer service anywhere. I cannot recommend them enough.

I understand this is a laid-back establishment family owned. But in today's economy where…read moreeverybody's looking to save money and going to the big box stores I think it would help if they upped their customer follow up. My wife and I purchased a floor from there and we never received a call thanking us or checking to see how we like our new flooring, that would be helpful and give a good lasting impression that they care about future customers

We have purchased most of our carpet here over the last 20 years. (I think my parents have too,…read moretheir whole lives). This place is family owned and operated for generations, so customer service is outstanding. The quality of the carpet and the broad selection at Riemer is second to none. We have tried shopping at Lowe's, Home Depot, Costco, empire, etc. and the quality and selection (and value for the money) is just not there. Ps karistan is the best brand of carpet, in my opinion. It's beautiful, it's soft and it holds up well with regular cleaning (modernistic). We had an off-white carpet for 17 years with children and pets and other than a few spots, it's still pretty amazing. lastly: great value for the money. They have good sales. A tip: consider going for a mid grade carpet in the highest grade padding! Unless all you care about is truly lowest price, you will be very very happy with Riemer floors.

Bought second floor carpeting after living with Karastan for over 30 years with no problems, just…read moreneeded a change in color. The nightmare begins, during COVID time frame carpet laid turned out to be from different color lots, manufacturers agreed to replacement. The second carpet was laid with a "shear" defect, that is a grove cit into the middle of carpet that looks like a one inch racing stripe. I asked how can this happen, didn't anybody at Reimer look at the carpet rolls prior to installation ? I guess not. Reimer offered a "settlement" which I foolishly accepted because being near 70 years old, I couldn't move all the furniture on the second floor for the third time. The problems soon started with the second carpet, ripples started to appear. it seems going forward , Riemer was going to charge to come out and look at ($75) the ripples and than charge for the repair. They have been out at least three times for ripples and over $500 dollars to take care of this issue. It seems to be a great profit stream because it was poor installation from I read on Google. just to add to this, areas that they had to de ripple, seem to be holding. but now the ripples are going to new areas . I feel like ripping out the mess and starting over with another merchant, I can't believe it's worth the money to have a endless cycle of restretching. Truely don't know what to do.

He was 45 minutes late for the appointment without any message or call. Then when he arrived, while…read moremeasuring the space, he spouted his strong political views. I can't see letting an unreliable, judgmental person work in my home.

I would not recommend, the owner was rude even after blowing off an appointment he made. Very…read moreunprofessional and I honestly would not recommend this company.

Somerset Hardwood Floor Care did an amazing job with my floors in my grandparents townhouse a…read morecouple years ago. When I had ripped up the carpet I had no idea what I would find underneath. Joe suggested we rip up a corner somewhere to peak at what was underneath and we stumbled upon BEAUTIFUL real hardwood floors underneath. My grandparents had the carpet in the townhouse since before they bought the place over 40 years ago so Joe suggested we refinish them and stain them. He was very thorough in walking me through every step of the process as well as giving me his expert advice on which stain to choose and how to care for these beautiful floors. When it came time to stain the floors he gave me about 6 stains to choose from with his input, and ultimately went with the stain I chose. I'm very very happy with all the hard work he's put in and how the floors have turned out. His team did a great job and I didn't feel taken advantage of, or dumb for asking questions. 10/10 highly recommend

Had Somerset Hardwood Floor redo the hardwood throughout the house (Living, Kitchen, Dining rooms…read more Hall and Foyer. They did a fabulous job!! My floors never looked so good. They were prompt and delivered what was promised, a beautiful floor in the time frame promised! I would highly recommend them to anyone. They are a family business and true craftsmen. Sue and Dale B