Air-conditioned and good security. I couldn't imagine having to rearrange my storage unit in this…read more95 degrees summer. Star Storage is temperature controlled which not only makes it more comfortable for you but also is good for your belongings. They also have a bathroom on-site and WiFi.

Top Notch Service My…read morefamily and I have moved a lot over the past 15 years. We have often had to use a storage service as we settle in. In some cases, they offer average to good customer service. I've also experienced ridiculously bad customer service. But most recently at Star Self Storage...we have finally experienced a company who is willing to go above and beyond. The manager (who's name escapes me) is one of the most professional and helpful people I've dealt with in business. He's willing to accommodate you by showing you different options, he gives you all the information you need up front...he's recently helped us in a critical situations that otherwise would have resulted in a HUGE disaster. I recommend Star Self Service to anyone looking for a safe, clean and professionally run organization. ***** Happy Holidays!

Awesome place to store stuff!! Best prices and so convenient. Highly recommended!! Owner is…read morefriendly and great to work with..

This is the best quality storage unit at the lowest price I had found. The owner was great and very…read moreresponsive.

I am the proper person to evaluate this business because I am a user of self-storage. Well I am not…read morebut my mother is and I help her out. This place is great. It has all the necessary self-storage features: 1. They have storage areas 2. The place is new and clean 3. You can use a code and just drive into the place so even if it's storming like crazy you don't have to worry about it 4. Cameras all over the place, so nobody is going to be messing around Location is great. A lot of these places are on the outskirts of town but this is like, central west-side Hamilton.

Needed storage for my college student. Great facility as you can drive in, park close to your…read morestorage unit and drive out - without weather. Both people at the desk that assisted me were friendly, helpful and made sure that I had the information I needed

Great service! Very flexible on move-in and out dates which was helpful during our renovation. Felt…read morevery secure and well attended to

I have stored two trailers here for several years. Good value, easy ingress/egress. Never had any…read moreissued given I had outdoor storage.

This review pertains to an excellent experience I had with an associate named Lindsey, who was a…read morerefreshingly and very, very helpful individual, and was able to set me up with a wonderful storage rental situation in one of *THE* most helpful manners I've ever encountered. Her attitude was fantastic, her friendliness was reminiscent of the good old days when people actually cared and had Human Element to want to help the other individual on the other end of the sale, and in this case, it was A+ behavior and helpfulness A-z. These are the kind of employee's that need to be hired, and kept. Wonderful to deal with, and makes Public Storage worth actually going to for future use! Thank you to Lindsey, much appreciate your professional and genuinely nice attitude. Who'da thought, people being good people garners good feedback and response. Thankfully, it seems there are people who still understand that. Great employee

DO NOT RENT HERE. They increased my rent 51% in less than 2 years. Ridiculous, I had to hire movers…read moreto move my stuff to a competitor 2 miles away in order to save over $100+ a month. SHAME ON YOU! Predators.. My total cost after the 2 rent increases would have been about $275 a month. No way, I left as soon as I got the notification email of the 2nd rent increase.

My son is a UC student and I was looking for storage prior to summer. Covid-19 has changed some…read morepriorities, but life still moves on! I heppend to look at this storage facilityonly because I passed it while heading to another. It was not on my list/site search. I was really surprised, pleasantly so. Pros: The facility is brand new. Perfect Location. Super nice staff (the woman I spoke with was the owner) No extra fees!! Easy and open parking/access. Great access hours. Cons: The facility is new. They are still working out the process and I was not able to complete the process completely online. I was told that this should be fixed very soon. They are not the cheapest, but they are not the most expensive either. The location, staff and facilities made the difference for me. I thought the value for the dollar was very high. No RV storage, it is 100% interior/climate control units. (this doesn't affect me, but thought I would mention it.) In summary, I think there are some things that could be better, see the cons, but compared to all of the other facilities that I visited, this place was hands down better. The owner was very helpful, there were not any extra fees, no management fee, they didn't require me to buy a lock or even to purchase insurance. They even explained to me that my homeowners insurance would cover my unit. They didn't try to upsell me, or really sell me on anything. It was quite refreshing. I am not sure how smart it is on their side, lol, but hey, I'll take it!

I highly recommend Cincinnati mini storage. Cameron helped me and was so helpful. This place is…read moreimmaculate. They have security cameras everywhere, carts, dollies, and 3 elevators. It is climate controlled as well. 5 Stars!!!

This is a super awesome place. The women in the office Tamara and the manager was super awesome…read more This is a gem. The women in the office makes you feel like family.

From the owner: Experience secure, climate-controlled indoor storage at One Stop Self Storage in Dayton, OH…read more Featuring 24/7 surveillance and online bill pay. Book your unit today!

Exceptional customer service with a convenient location. Highly competitive pricing for the units…read more I would recommend giving this location a try.

No no no. They don't EVER answer the phone. My payments change every month and can't get ahold of…read moreanyone to ask why. The $1 deal is a rip off and you can see in the photos I was never actually only charged $1, misleading. The unit I chose was $91 plus insurance. It went from $91 to $150 to $126 and when I try to call to make it make sense no one picks up and no one is available on site either. Save your $$ and go to one of the other 5 million storage units.

I can't recommend this place more highly to anyone looking for a trusted place to store their…read morestuff. We needed a lot of extra care and help because we were trying to get things taken care of while out of state. The manager, Jeff was so accommodating with all of my requests for help. He went above and beyond to help wherever he could and never made it feel like an inconvenience, even though we were moving out of the unit. If you're deciding between two storage facilities, hands down, pick this one. They actually care about your stuff and providing great service.

Great space to store my stuff! It's comforting knowing while living in Hollywood, CA now, I feel…read moremy things are secure here in my hometown of Cincinnati. Jeff who runs this facility is excellent with customer service! Thank you Jeff for everything! :)