Terrible facility with terrible People running it! This place is not only ridiculously expensive…read morefor the space you get but it is a scam as there Units do not protect your items from weather damage but also an alarming amount of mouse poop in each facility. I left this place with my belongings as soon as I noticed water puddles and stains inside my unit as well as mouse poop not only everywhere but all over and inside my things. please do not trust these people!!

My husband did a review on this storage facility but I was so pleased with this business,I wanted…read moreto add my thoughts. This business had everything we needed to make our move run smoothly. Storage rooms are clean and all the property and buildings are well maintained. The lady in the office was so knowledgeable and gave me tips on how to store my things so they fit in smaller room and that saved me money which I appreciated. Highly recommend this business.

This business dropped the ball twice while I was visiting from out of town. I did not have my…read moreinformation with me to access my unit so I called at 3:30, apparently after hours and explained what I thought I needed to gain access and was assured I would be able to go into my unit. I arrived during the only time frame I had open, could not gain access, Called customer service again and was told someone would contact me immediately. This did not happen, and I had to leave without my items. I live 10 hours away, and was only in town for a 3 hour window. When I contacted the facility and told them what happened, I was assured that I would be contacted later in the week with a solution. Three weeks later, I had to contact the facility again to basically be told that it was my fault, and that there was nothing that they could do. Poor customer service to say the least. Beware storing your items here. Less than six months ago they had a flash flood and some units belongings were ruined. I still don't know if my unit was affected because I was unable to obtain access, but apparently flash floods are an issue here. Supposedly, they are going to contact me again, but I doubt I will ever hear from them. If I do, I will be more than happy to revise my review if I get any customer service.

Love advantage storage found them reasonable as far as prices the rep that took care of me Sara…read morehelped me with everything I needed to know would recommend them as a storage I was more then satisfied compared to the other places I checked out.....Thank You advantage self storage!!

Great management team, secure building. They do a good job of keeping everything clean. Plenty of…read moremoving equipment at the unit so you can get everything in and out.

Have used other units before this one.. moved things to this one because closer to home. The lady…read moreat desk very nice. However the storage unit rented was not clean nor did it have a door that was of working conditions.. had a handle that cut your hand every time opened or closed. Had I known before truck was loaded to move things in would not have moved things. Even with moisture damp-dry things still became molded. Damp-dry was replaced once a month. So between the mold damage- cost of Damp-dry containers- cost of unit it was not a good deal.. lower cost than others to start but not at the end. Cut hand several times on the lock.. I left there with damaged hutch and cut hand. But did clean it out better than it was when I moved in.. if your not going to leave things in long or it's not wood your good. One more thing payments made on regular basis each month same time, received calls twice that on the DAY they normally get check they, didn't receive.. then the office said "But we did not have any mail, maybe because it wasn't normal postman." What, like why did you call wait till next day or two days after.. but the day we normally get it we didn't! Still wasn't late because I paid a month before each due date.

You get what you pay for here. Lora is great…read more But there's no cameras and you essentially (just like most storage facilities) lock it up at your own risk. Some of the best rates I found in the northeast part of Cincinnati.

Inept management and poorly maintained. I've only been a customer 3 months and I'm regretting…read moremoving my stuff in here. Oh, and my locker (as well as many others) have already been broken into. This facility was acquired by iStorage ( https://www.istorage.com/storage/ohio/storage-units-loveland/4100-US-Route-22-W-853 ) in December of 2021. I started my rental at the end of November 2021. They did not handle the transition of the account well. I had to come into the front office during work hours to straighten out the account problems. 15+ lockers were broken into on the weekend of 5 Feb 2022. Mine was one of them. Numerous maintenance issues. Security doors not closing properly, debris remining in the halls and parking bays for months. Both elevators were out of service on 28 Feb 2022. There are no stairs to get to the second level, therefore my locker was inaccessible on Monday and I had to make alternate arrangements to store my vehicle load of stuff until they get their facility repaired. Obviously looking for another facility in the area. I suggest you move on to the next review and skip this facility. 2022 FEB

I have been renting before it was istorage and the transition was a little messy but the property…read moremanager got everything under control and now it's great to rent from there. Professional loading docks, everything is clean, there are bathrooms and drinking fountains. I am a big fan

It was easy to schedule my move for May 21st by calling the number listed. The movers, Anthony and…read moreTony, arrived on time, were friendly, efficient and obviously knew what they were doing. They took care with all of my furniture, wrapping everything in moving blankets and loading them into the truck. I was having everything moved into storage and they had no trouble finding the place and quickly getting it all placed into the unit. I will be giving them a call to move me again in the future. Thanks guys!

This was my second time using A2B in 6 months and I had another stellar experience. I worked with…read moreAnthony both times and his crew on both jobs were great. They showed up on time, didn't need a lot of direction, and were super safe, careful, well-stocked with supplies, and efficient. Almost as important, they were kind and professional with my building manager and other residents. And Anthony has some impressive driving skills! He backed a 26' truck down into a tight driveway and into the INSIDE corner of a curved slope. I've never even seen anyone do that with a smaller truck.

Fair pricing for a storage facility. Their office hours are a little hit or miss which I why I've…read morelimited the review to 4 stars.

If you need to rent a U Haul trailer, DON'T RENT HERE!! RUN to another location, don't waste your…read moretime. I went there to pick up a reserved 6' x 12' trailer and they told me I had to hook the trailer to my car by myself! WHAT???? I couldn't believe what I heard, even questioned her several times and was told she couldn't lift a trailer onto a hitch and I have to do it myself. Let's see, they rent trailers but can't hook them to you vehicle.

1st, The dumpster got delivered a day later than contracted for. Then, after we filled it, the…read moresame day it was finally delivered, I notified the owner, Brian Rains, that it was full and ready for pick up. I got no response to texts and calls. Every day, for the next 5 days, I called or texted and still got no response. The dumpster sat in my parking lot taking up needed parking spots. Finally, week after it was supposed to be picked up, it was finally removed. I cannot recommend this business at all and I highly recommend that you look elsewhere for dumpster services. Very poor communication and terrible service.

This is the second time we've used Rains Junk Removal and I couldn't be more pleased with the…read moreservice. We are cleaning out my mother-in-law's house that has more than 40 years of clutter and it's a monumental task. They arrive on time and get right to work. They are fast and friendly and do a fantastic job. I will definitely recommend this company!