Literally can't say enough great things about this place. Family owned and it shows. The…read morehospitality and care shows from everyone who works here! Had a unit at the extra space storage nearby originally (DO NOT GO THERE!!) and their lack of care for their tenants and overall attitude for their costumers is what lead me to here. Best storage place in Northern Kentucky! (And I'll repeat again, DO NOT GO TO EXTRA SPACE STORAGE!!!)

Horrible customer service. Charged us for an extra day, and extra mileage when we took pictures of…read moreodometer before and after. The owner was drinking and offered us a beer during business hours. Also charges us a $100 cleaning fee and when we called customer service there were no notes stating what it was from (when they're supposed to be added). We did exactly what was explained to us at pick up and we have people texting our personal phones stating we were wrong etc. Also we've tried contacting multiple locations and no one will answer our phone calls from the numbers we used to reserve the reservation. When the owner answered on another number, he rushed and hung up on me. ABSOLUTE HORRIBLE SERVICE AND WOULD NOT REFER A SOUL. After posting this exact review on Facebook, they responded to me by bashing my husband & putting the blame on us from "stress" ! What a business guys !!!!!!

We had a unit here for over three years. When we first got the space which was owned by another…read morecompany there was no security gate. The place was just open to anyone. Within the last 18 months, they have really secured the place. You now need a security code to get in and out. The grounds are always clean. I would recommend this place for your storage needs. The prices were reasonable comparatively in the Cincinnati area.

I requested three quotes from Thumbtack for labor only to move things from a large storage bin to…read moreanother. From our conversation, I could tell (I've moved over 35 times in the last 54 years) that they would do a great job. Unfortunately, as a retired teacher, I had to go with the absolute lowest bid, and those folks did a fine job. Precise Timing's bid was very, very reasonable, and I would highly recommend them.

Super easy to book appliance removal with Yelp. They were quick to respond. Kinda high price but I…read morewas desperate to get rid of the fridge. Friendly service!

These guys rock!!!! They did an excellent job! They were professional, courteous and efficient…read more They packed our furnishings so carefully and loaded the truck so well they were able to get the maximum amount of things on the truck. We couldn't be happier with their service and highly recommend them!! They were great guys and I can't say enough about the great job they did for us! If you need movers look no further, these guys rock!!!!

Fantastic movers! They were very responsive, arrived on time to unload a truck into our home. It…read morewas a HOT day and they were tirelessly to get everything in and assembled quickly and efficiently. Very polite! I would highly recommend them to anyone moving in the Cincinnati area!

1st, The dumpster got delivered a day later than contracted for. Then, after we filled it, the…read moresame day it was finally delivered, I notified the owner, Brian Rains, that it was full and ready for pick up. I got no response to texts and calls. Every day, for the next 5 days, I called or texted and still got no response. The dumpster sat in my parking lot taking up needed parking spots. Finally, week after it was supposed to be picked up, it was finally removed. I cannot recommend this business at all and I highly recommend that you look elsewhere for dumpster services. Very poor communication and terrible service.

This is the second time we've used Rains Junk Removal and I couldn't be more pleased with the…read moreservice. We are cleaning out my mother-in-law's house that has more than 40 years of clutter and it's a monumental task. They arrive on time and get right to work. They are fast and friendly and do a fantastic job. I will definitely recommend this company!

Don's team was absolutely awesome! We were able to move out from a 1BR apartment to 2 BR house in…read moreunder 2 hours! Don is an honest and fair guy, and so are the guys on his team. What a great experience - will definitely use again and recommend to my friends!

Our neighbors used this mover. The crew parked a 40 ft. moving van against traffic and right in…read morefront of our driveway, completely blocking us from access to the street. It should be noted that there was PLENTY of room to turn around in the cul-de-sac and park in a manner that did not restrict our use of our own driveway. The driver then got out of the truck, threw his cigarette onto our driveway, and cut across our yard. When I asked the crew how long they would be there they replied an hour and a half. I let them know we needed to leave in 20 minutes. Needless to say, they did not move the van. The driver of this van was lazy and rude. If this is how they conduct business, I would not want to be one of their customers.

I just moved the bulk of my possessions yesterday for an in-town move, and it could not have gone…read moreany better. I was notified a day or two before about my moving team members--Gunner and Sam--via email; the email even had their pictures, which was nice since you knew who to expect at your front door. Gunner was the captain of the team, and he was punctual. He even called a little bit before the scheduled time to let me know that he was on the way. Though the remainder of the team was a little late, Gunner did not let that deter him and just got started by himself. He loaded the majority of my stuff by himself within 30 minutes. 30 minutes! Once Sam got there, they tackled the bigger items right away. They might not be professional movers, but I was thoroughly impressed that they were able to get my huge sofa down a narrow staircase and tricky front doors (yes multiple) system without causing any damage. They had to reconfigure things a couple of times, but they were very cognizant of glass doorways or light fixtures that could potentially be damaged in the process. I estimated that the move would take 3 hours, but they finished everything within 1.5 hours. They were so efficient and did not really stop for breaks, which is the first time that I've seen this for movers. I was only charged for the time that they worked, so all was good. Their enthusiasm while they worked was a nice change of pace. Moving is already stressful, so it was just plain nice to have movers who were courteous while still enjoying their work. Bellhops aren't professional movers, but I didn't mind because I don't own any fancy items like armoires for fine china or pianos. If you do have fancy things, Bellhops may not be for you. If you just need a helping hand with your move, I cannot recommend Bellhops enough. I've been telling all my friends already, that's how good they are.

This moving company is honestly pure Trash. I've moved several times over the years and I've NEVER…read morehad an experience this bad. I've also NEVER had movers try to charge me nearly $1000 to move a small 2-bedroom apartment! It took their inadequate movers 7 hours to complete a job that has never taken more than 3 hours (what we agreed on) to finish! Absolutely ridiculous. They kept taking breaks and purposely kept dragging the time out. One mover kept standing around just *watching* the other guy and was distracting him with conversation instead of getting off his OWN butt to do the work he was paid to do. This same guy dropped one of my storage cabinets down the steps because he was barely holding it. The Team Lead tried to warn him about that, but it was too late - ALL of my items were all over the hallway. They both swore that everything was placed back inside the cabinet and that I shouldn't worry. But nope! Once I was settled into my new place and took a look - several items were missing, including my expensive flat iron. I'm so pissed. The Lead was friendly and apologetic, but honestly didn't have the stamina to move items for an extended period of time at all. Lastly, they broke one of the legs on my bedroom chest. They also bent up the back of my portable closet. I called Bellhop (3) times DURING the move so that they could keep track of everything. And (3) more time afterwards. In the end... they failed to resolve this massive issue. They REFUSED to allow me to speak with a Manager as well. They took $100 off but still wanted to charge me $900! For a move that should have costed $400-$500 TOPS? Are you freaking serious? I have now filed a dispute with my bank over this charge. I want my money back for the extra they charged me. I shouldn't have to pay for your awful movers miserably failing to do their job properly or on time. FYI: Bellhop finds your movers last minute. They *do not* work for this company! They also do not provide them with any tools either. Like WTF? Don't waste your time with these unprofessional people. You've been warned.

It was easy to schedule my move for May 21st by calling the number listed. The movers, Anthony and…read moreTony, arrived on time, were friendly, efficient and obviously knew what they were doing. They took care with all of my furniture, wrapping everything in moving blankets and loading them into the truck. I was having everything moved into storage and they had no trouble finding the place and quickly getting it all placed into the unit. I will be giving them a call to move me again in the future. Thanks guys!

This was my second time using A2B in 6 months and I had another stellar experience. I worked with…read moreAnthony both times and his crew on both jobs were great. They showed up on time, didn't need a lot of direction, and were super safe, careful, well-stocked with supplies, and efficient. Almost as important, they were kind and professional with my building manager and other residents. And Anthony has some impressive driving skills! He backed a 26' truck down into a tight driveway and into the INSIDE corner of a curved slope. I've never even seen anyone do that with a smaller truck.