Prompt and professional service provided by thecowner of the company Nestor. located the problem…read moreimmediately and was repaired just as quickly. No upsell or replacement discussion occurred. I asked him to clean the filter and the bottom of the unit after he replaced the broken capacitor. And he quickly did so. All was done at a very reasonable cost. I highly recomnend Nestor and his company for and HVAC service you may require, Skip

This is my new go-to HVAC outfit. I have had nothing but good experiences! I had problems with…read morethe HVAC not working at a house I own and after another outfit failed (expensively) to fix it, Nestor came in and correctly diagnosed it as having a dirty outdoor condenser unit, aside from just being old. They cleaned it out and it worked for a year. Then it failed entirely and they gave me prompt emergency help despite it being the weekend. I had them replace it with a new heat pump version. Nestor gave me great knowledgeable advice about the options and how to navigate the 2025 change in the refrigerant regulations. Very competent and very competitive rates!

Fixed! HVAC service has been Our go-to company for years. Prompt, fair, pleasant, good…read morecommunication.

14 year Annapolis residents. Cannot say enough good things…read moreabout John and his Fixed HVAC crew who did a complete central a/c replacement for us in less than 5 hours, and barely one week from the time of his estimate. That was also the exact price we paid upon completion. Quality brand, not the builder grade stuff two others were giving estimates on using, and Fixed HVAC beat both their prices by over $1k with no back and forth! I've used them for routine maintenance over the last several years also. On time, clean and professional. We built one home and did extensive renovations/additions to three others. We are not rookies at hiring tradesmen. This is a local Annapolis outfit that deserves a shot at your business. Not kidding.

Alway the best. Just completed a HVAC & gas boiler replacement. Great team. They are thorough & do…read moreterrific work! The price was reasonable as well. Thank you

My husband was a well respected contractor and always kept A.P.Matthews on speed dial. When he…read morepassed away recently I was glad to have his wisdom as Matthews has showed up for me routinely and on an emergency basis, sometimes within the hour. Paul L. is a blessed sight as I know he will quickly diagnose and solve any issue, all with a friendly, helpful and welcome personality. Unlike many HVAC contractors, their priority is solving your problem in the way you need it solved, whether it's keeping older equipment functioning, or offering solicited advice on upgrades. I have sung their praises to my friends and neighbors who have all appreciated the same responsive, knowledgable and reasonably priced service. Thanks to all the team at AP Matthews and special shout out to Paul L.

Rick is very personable and goes the extra mile to accommodate his clients..Moved his schedule for…read moreme today and came over with a helper to fix my water pressure...Makes a huge difference when you get someone that its called customer service...Beyond that though he knows his business...he was able to immediately able to diagnose the issue and fix it... More than Highly recommended...

Rick was out on to my home on a Thursday to top off coolant. Paid him for service. Due to a fraud…read morealert on my bank card, the bank didn't cash the check I gave him. He proceeds to come back to my house prior to talking to me and pulls the fuse on my ac unit. He never told me this, I figured it out on my own. My wife and small child were home in a 90 degree house all day. The house was so hot, all of the smoke detectors went off. All he had to do was knock on my door or talk to me. This guy is a clown. Search elsewhere for hvac service. The payment was rectified the following morning

One of my two AC condenser units that cooled our bedrooms and loft stopped working last night in…read morethe midst of a heat wave right before the July 4th holidays. Thankfully our other AC kept working so we all slept in the living room while we waited for the morning to come to call around for HVAC companies that could come ASAP. HVAC Direct was the first company I contacted and Scott came within an hour of the call and got to work right away. And within an hour he diagnosed and fixed the problem (luckily just a shot capacitor) at what I thought was a reasonable price. Scott was super professional and friendly without being pushy with any additional products to sell. He also checked our other working unit just about of precaution. So grateful he was able to come and fix things so fast on the eve before a long weekend in the midst of a heatwave. Would def recommend HVAC Direct again to anyone and would use their business again!

My husband contacted HVAC Direct Heating & Cooling after normal business hours concerning our A/C…read moreunit at our personal residence was ONLY blowing warm air!! Now the previous evening, my husband contacted a large local competitor to check our HVAC system. Technician from local competitor came out and looked out HVAC system, didn't test any components and stated "our compressor was locked & leaking refrigerant and quoted my husband $6k to replace it or we can purchase a brand new HVAC system for $25k!!!" (NOT TRUE!!!). The tech even left our outside power switch unplugged so we couldn't test the system!! SMH!!! We won't contact them for any service ever again nor recommend them to any neighbors, friends and family!!! Joe K, Service Technician at HVAC Direct Heating & Cooling contacted my husband within 20 minutes of him contacting the office the next business day and scheduled a visit that evening. He came out to the house, checked the compressor and quickly diagnosed the capacitor as the problem & replaced it. And Joe K. even showed my husband how he diagnosed the capacitor as the issue NOT the compressor leaking refrigerant as stated by local competitor!! No refrigerant leaking at all!! Compressor in good condition!! In addition, Joe K., checked the wiring, fan, all associated parts and cleaned our a/c unit. No issues at all!! Just some cleaning needed!!! HVAC in excellent working condition AGAIN!!! In addition, he checked our furnace, cleaned some our internal components and showed my husband some DIY things to do to maintain our HVAC system throughout the year!! Amazing work & Professionalism by Joe K!!!! I returned home from business travel to a COOL & COMFORTABLE HOUSE!!! ALL Work completed in an HOUR!!! (less time than the large local competitor spending 2 1/2 hours trying to sell my husband a new HVAC system)!! Joe K. was amazing, excellent communicator, knowledgeable and very professional!! Highly recommend HVAC Direct Heating and Cooling!! Great Pricing for Service Plans & Parts, Excellent Technicians!! You can't go wrong with Joe K. & Scott at HVAC Direct Heating & Cooling!! 5 Stars*****!!!

I have had Staton Plumbing come out twice to my house recently first was a routine leaky toilet…read moreissue and the second was an emergency water pipe burst. In both instances the plumbers were great. They were nice, personable, did good work, explained what they were doing, and educated me about things as well. The company overall has a good website, Text, app., and good communication from a dispatcher. I think I called them originally because I liked their commercials and I thought that was a dumb reason to call. But in the end, I'm glad I did. The most recent plumber's name was Steve. And he was very nice and very experienced. They then followed up by telephone with the very nice, Tracy. Thank you to Staton Plumbing.

I needed the anode rod replaced in my hot water heater. Staton's communication and scheduling were…read moreimpressive, but the guy who came out really pushed an expensive monthly payment plan and then quoted me over $2,000 to replace the anode rod. I'm 70 and live in a nice waterfront house so I'm thinking that I look like an old guy with more money than sense. I said no thanks and hired a small-firm plumber who did the job for $175.

My heater went out as temperature started to drop. I got a referral from a coworker so I called up…read morePalmer heating and they came out the next day to check on my broke water heater. Russ then gave me a rough estimate on the replacing unit and scheduled for the installation. Needless to say, my house got heat again in no time. Thank you for the good work you did and able to help me out in such a short notice. Everything was cleaned up and the old unit was taken away. Highly recommended...

I called Russ in an emergency after another contractor messed up some things in our home. He came…read moreout right away . Scheduled to get the job done fast and much cheaper that the previous estimated. Came back and double checked things after the job was finished to make sure everything was working good. Very professional. I highly recommend!!