Great company to work with. Very professional and knowledgeable. They diagnosed the problem quicklyread more

Please use caution when financing through this company they charge their customers for using wells…read morefargo financing an additional $1000.00 fee to use the 24 month 0% interest rate account. Its mess. You've been warned. My final signed contract states $9,940.00, with $1040.00 added to that to use 0% interest rate financing. Ensure you request they get a permit for the work to be done, even though its adds $1,500 to your bill! to ensure to work on electrical and gas line is up to Maryland codes! I was told the work was to code and didnt need to be inspected! WRONG.

They indicated their pricing up front and asked for the information they needed in order to provide…read morethe best service.

This is my new go-to HVAC outfit. I have had nothing but good experiences! I had problems with…read morethe HVAC not working at a house I own and after another outfit failed (expensively) to fix it, Nestor came in and correctly diagnosed it as having a dirty outdoor condenser unit, aside from just being old. They cleaned it out and it worked for a year. Then it failed entirely and they gave me prompt emergency help despite it being the weekend. I had them replace it with a new heat pump version. Nestor gave me great knowledgeable advice about the options and how to navigate the 2025 change in the refrigerant regulations. Very competent and very competitive rates!

Fixed! HVAC service has been Our go-to company for years. Prompt, fair, pleasant, good…read morecommunication.

14 year Annapolis residents. Cannot say enough good things…read moreabout John and his Fixed HVAC crew who did a complete central a/c replacement for us in less than 5 hours, and barely one week from the time of his estimate. That was also the exact price we paid upon completion. Quality brand, not the builder grade stuff two others were giving estimates on using, and Fixed HVAC beat both their prices by over $1k with no back and forth! I've used them for routine maintenance over the last several years also. On time, clean and professional. We built one home and did extensive renovations/additions to three others. We are not rookies at hiring tradesmen. This is a local Annapolis outfit that deserves a shot at your business. Not kidding.

My husband was a well respected contractor and always kept A.P.Matthews on speed dial. When he…read morepassed away recently I was glad to have his wisdom as Matthews has showed up for me routinely and on an emergency basis, sometimes within the hour. Paul L. is a blessed sight as I know he will quickly diagnose and solve any issue, all with a friendly, helpful and welcome personality. Unlike many HVAC contractors, their priority is solving your problem in the way you need it solved, whether it's keeping older equipment functioning, or offering solicited advice on upgrades. I have sung their praises to my friends and neighbors who have all appreciated the same responsive, knowledgable and reasonably priced service. Thanks to all the team at AP Matthews and special shout out to Paul L.

Alway the best. Just completed a HVAC & gas boiler replacement. Great team. They are thorough & do…read moreterrific work! The price was reasonable as well. Thank you

Rick is very personable and goes the extra mile to accommodate his clients..Moved his schedule for…read moreme today and came over with a helper to fix my water pressure...Makes a huge difference when you get someone that its called customer service...Beyond that though he knows his business...he was able to immediately able to diagnose the issue and fix it... More than Highly recommended...

Rick was out on to my home on a Thursday to top off coolant. Paid him for service. Due to a fraud…read morealert on my bank card, the bank didn't cash the check I gave him. He proceeds to come back to my house prior to talking to me and pulls the fuse on my ac unit. He never told me this, I figured it out on my own. My wife and small child were home in a 90 degree house all day. The house was so hot, all of the smoke detectors went off. All he had to do was knock on my door or talk to me. This guy is a clown. Search elsewhere for hvac service. The payment was rectified the following morning

Third review and third time satisfied customer. After having Andrew come out to maintainance our…read moreheating system, it stopped working overnight during the snowstorm. The owner Scott called me to assure that someone would come back out...sending our Andrew again before 12. All was explained to me amd fixed as well as suggestions made for the future. Thank you again for making customers your priority always!

Absolutely thrilled by the professionalism and service provided by Scott…read more I thought the rating was too good to be true, but I was proved wrong. I appreciate the communication, timeliness and cost for services(very reasonable). Will be recommending and returning for annual maintenance!

Great work for a new boiler and quick response when I called. Not so great follow up with the…read morewarranty information and extra year of labor free of charge that promised by the salesman. I've texted the salesman a few times, and he is responsive, but the information is never sent to me.

Did not fix problem in one faucet. Overlooked a kinked hose which is the likely culprit to low…read morewater flow. Left faucet handle out of alignment. I'll have to bring in another plumber to get this resolved. Because I'm not going to pay another $600 to fix what wasn't fixed first visit. This work was not worth the $600 charged. How do you miss these things? He was trying to up sell me on other service. So I couldn't get him out quick enough. AVOID THESE CLOWNS. What should have been a $300-400 at most repair they originally asked $890. I should have paid the $40 and told them to get the hell out. Reading these "rave" reviews it's clear they paid for the reviews.

My heater went out as temperature started to drop. I got a referral from a coworker so I called up…read morePalmer heating and they came out the next day to check on my broke water heater. Russ then gave me a rough estimate on the replacing unit and scheduled for the installation. Needless to say, my house got heat again in no time. Thank you for the good work you did and able to help me out in such a short notice. Everything was cleaned up and the old unit was taken away. Highly recommended...

I called Russ in an emergency after another contractor messed up some things in our home. He came…read moreout right away . Scheduled to get the job done fast and much cheaper that the previous estimated. Came back and double checked things after the job was finished to make sure everything was working good. Very professional. I highly recommend!!

PENDING FURTHER RESOLUTION: Finally got in contact with them and they replied to my calls. Will…read moreupdate again to see if they will charge me for a pump out of the fuel oil they filled my tank when my account was cancelled months ago and resolve the charges they applied will be dismissed. Still have not scheduled a pump out as of today after contacting them a few days ago. The email address I've been using they said the person is no longer with the company for months and yet I received no return email message saying the email address was available. Raised the star rating pending further complete resolution. At least they respond to these reviews and leave contact info, which is the same that's on their website that I used and received no reply. I was able to connect via phone call and email just recently.

I would give a zero if that were an option. Like another customer, we lost heat and hot water on…read more12/27-12/28. We called many times and left several voice messages that were never returned. Finally got through by clicking "new accounts" option and set up a tech who arrived around 9:30 pm. He did nothing except tell us that our tank was empty and the gauge was stuck and poor enough oil in to make it through the night. He reported that they had a shortage of drivers and apparently our oil was never delivered. Fool me once! He left. Called Griffith the next morning, unable to reach anyone, left messages, etc...the beat went on for about 1 hour, and I called Murphy Oil; someone actually answered the phone, set up an oil delivery for the next day, and told us what to do to get through that night. BTW, for anyone reading this, she told us to buy about 5 gallons of diesel fuel and pour in. Murphy arrived as scheduled and filled the oil tank (to as much as we could afford as we were on the budget plan with Griffith, so needless to say, this was a big financial blow, especially over the holiday). Moving on, I called Griffith again to cancel our contract with them, and the woman asked, "what was the reason" hahahahahaha! She said she would email the final bill. Any bets??