Sloppy job opening my pool. The water is still green after two weeks and they could care less…read more Their instructions for clearing it have not worked either. What's the point of having them open the pool if I still can't swim in it?

For several Months last year, we were starting our process of doing several major renovations to…read moreour home for 2022 and found 3 highly rated contractors. We first hired Nick Washburn Lanscaping design and signed contract and during Nicks evaluation of our desperate mess of the pool pavers, pool liner Nick highly recommended Jay, owner of Jay Jay's Pool Service to come out and give us a perspective of what was going to be involved with getting our pool back to what it once was, knowing it was going to be a major project we felt after Metting w/ Jay and Jay explaining all that was going to be involved we knew it was going to be expensive, but also knew we had the best in the pool Business and knew we were not going to be screwed. The entire inground pool had to be complete excavated and all new lines put in new set of steel stairs the highest quality pool liner and a loop lock cover which we decided to upgrade for the extra cost that was involved but was well worth the peace of mind. What one needs to know is when the process begins it looks like a war zone, and what's that saying, it gets worse before it gets better that's true. Westin who is Jays #1 guy is fantastic and we were so pleased to have had him on our major project, Jay was easy to talk to and any issues that may arise was always address and taken care of w/ no problems. very professional and we would highly recommend Jay Jay's Pool Service to anyone who is looking for a professional highly knowledgeable to take care of your needs, you will not regret it. and what may have seemed expensive in the end was really very reasonable when you actually see what's involved as far as labor and materials. in the end could not have asked for a better pool service, Thanks to Nick Washburn for connecting us to Jay we don't know what we would have done. there are so many distrustful services out there but was a relief to know there was at least one that was trustworthy, We cannot thank Jay enough Thank you Joe/ Fred

I love Coastal Pools. I have been using them for years for chemicals, repairs and various things…read more The people there are all so nice and helpful.

My husband who can do anything after a year working on our pool, we called several companies,…read moreneeded it fixed by July 2nd . COASTAL POOL SUPPLY IS THE ONLY ONE WHO RETURNED OUR CALL and CAME OUT WITIN A FEW DAYS AND ARE THE ONLY COMPANY YOU WILL EVER NEED...they don't leave until the problem is done. They were absolutely the best, the owner brought a third guy and stayed and worked as well, we will never go back to Leslie's. Leslie's does not stand behind what they sell (big expensive items) . Please support this family owned company, they also have jumpy things and a bunch of nice boys cleaning and operating them. The whole company is the best! Wish we had a better picture, we have some things we have to clean up and paint. When yes when I win the lottery guess whose on my list...definitely of course this company!

South Shore Pool Supply has been opening and closing our pool for the past three years. We…read morerecently had our 2026 fall closing done. John Cannon was the lead tech. John along with his assistant made it a point to introduce themselves and to take a minute to outline what they would be doing. They also asked if I had any questions or special requests. The pool was closed and covered in about three hours. Everything looked good as they were packing up their gear. I am happy with the service and would highly recommend using SSPS for your swimming pool services. If you have any questions or scheduling issues, just call Tracy and she will do her best to accomadate you.

If I could give zero I would. Triple charging customers and rude service. Never solved the problem…read moreand charged exorbitant pricing.

Extremely friendly and helpful! They were able to test my water and get my pool looking good and…read morerunning well. The store was stocked with all sorts of pool accessories and actual pool supplies. I reccomend them highly. If there's a line, it's worth the wait!

Mike and his team did a fantastic job of replacing the tile and the coping in my 40 year old gunite…read morepool. They also replaced the deco seal around the pool and power washed the pool and the deck surrounding it. I think their attention to detail was their most impressive quality. Would use them again in a heartbeat.

Very happy with these guys. On time, on budget, and they cleaned the work area. I would…read morerecommend them for any of their services.

We are in our second year of our pool and we love it. We have also gotten fantastic continuous…read moreassistance from Greg and his team to open and close the pool and troubleshoot with me as a first time pool owner. Very pleased with our purchase.

The best above ground pool out there! Very easy maintenance, amazing customer service! Great value…read morefor the money. Highly recommended!

If you are planning to work with this company run. Run as fast as you can. They will destroy your…read morepool equipment within a couple of years. I had my pool fully renovated in 2021. for shore pools started servicing it after. I have no work with any other company since i open my pool. In 2023, I started having problems with the equipment. salt generator was connected wrong last year And burned down, the pool was no close properly on winter 2024 and when heater was turned this year water started to coming out from the inside and all pipes were cracked and leaking. I called the guaranty company last year. I was told the company was using unsafe amounts of chemicals, and they were distroying my pool system. To change them. I was busy I to change them. I didn't change them, and now i regret it. Today, I face over $10k in broken equipment . I called them last year to question them about the closing of the pool, equipment left on the floor, and the patio. When i called them Lady was rud and advised not to blamed them for something they didn't do. I pointed out to her that The shore pool has served my poolmsince i open. 7/2021. Guaranty company emailed me with my claim findings and declined to cover my pool. Because signs of long time leakage , and corrections couse by high PH and chemicals. Complaints i had sent to the shore pool in the pass. See photos below

I consider us to be refugees from the horrific customer service we received from Aqua Jet…read more After being cursed at and treated horribly by their owner, we contacted Shore Pools for support at my parents home. Being senior citizens and the upkeep on the pool had become too difficult and they needed additional support. Shore Pools promptly responded with friendly, professional service and a problem solving approach. They were happy to answer questions and offer suggestions without a sales pitch and their work has been great. I feel relieved that my parents are in good hands, thank you Shore Pools for being an asset to our community!

Love Best Pool Service!! Both Jim's, the dad and son really care about my pool and getting the best…read moreout of my summer. My water is always crystal clear. I have no idea how they do it, but my pool water is always sparkling. They know precisely how to balance the water to perfection. I'm very lucky to have found them 15 years ago and still going strong. They know what they're doing and come right out if there's an issue. Thank you Best Pool!

Hired in April, never saw again and never returnEd call. As poor as it gets.Stay clear. Company…read moreshould change name to worst pool company.