If you want the details, read on. If not, here's the summary: you will be very happy if you go with Best Value. Frank, Batman, their team, and everyone at Best Value produces high quality work, at a fair price. They work hard and efficiently; they are good people, and will treat you with respect and compassion. We are very happy we went with Best Value for our project and would use them again, 100%, for any future projects. I also recommend them to you.
Ok....here's the details for those that want to dive deeper. We moved into a new house with an unfinished basement. We went through many iterations of what we thought we wanted. That meant having contracts come out a few times. Once in December 2019, February 2020, and finally, again, in Summer 2020, when we finally decided what work we wanted done. Best Value, and a few other companies, came out each time. Best Value could have easily said, these people don't know what they are doing or what they want, we aren't going out a third time. But they did, and were patient and educational in the process.
As new, and generally not the most knowledgeable homeowners, Frank (our project lead) and his team, helped us with our vision for the project as well. We knew generally what we wanted, but they helped us put the pieces together. This was done in a not-pushy, educational, and helpful well.
After getting down to the final few contractors that we were interested in, we weighed our options, who we wanted to work with, the quality of work we'd expect, price online reviews, etc., and ultimately decided to go with Frank and his team at Best Value for a full finishing our basement. Not only did we want to work with them, but they came in as the one of, if not the lowest bid, and we wanted to work with them anyways. Another contractor had the audacity to give us an estimate that ended up being ~30-40k more than what Best Value did. So you can know you will get a fair estimate from these guys.
Our basement was dark, dirty, grimy, and unframed. Probably about 1200 square feet. We had already installed epoxy floors with a different vendor, so we didn't need flooring. The scope of work for Best Value included framing out the 5 rooms we wanted (laundry room, hallway, room 1, room 2, and a living room/entertainment area), putting in electrical (and updating the limited old electrical that we had in the basement), putting up drywall, installing light fixtures, dimmers, and recess lights, soundproofing, installing doors, insulation, painting, and probably a few other small things I'm forgetting. We were asking for a lot, and were detail oriented once they got started.
They were able to get started within a few weeks of us selecting them. Along the way, the team that worked in our house over 4-6 weeks was kind, hard-working, respectful of our time and space, helpful, knowledgeable, and excellent at their work. I couldn't imagine a better team to have work on it. We chatted often, as we aligned on details and workarounds, and any little issues that may have come up based on myself changing my mind, or an unforeseen issue the house had presented. Each time, the issue was overcome with some conversation and no increase in cost to our original budget/agreed, contracted amount.
Fast forward to the last day or two. As the work was 99-100% complete, we were thrilled. However, there were still a few things that we wanted done. These things were not brought up by us previously, and Best Value easily could have said, no. This is not in the contract. But they were patient with us, listened, and were able to get those last details taken care of so we were 100% satisfied with the final product.
Now we have had the finished basement for about a month now. And we are absolutely thrilled with the work Frank, Batman, and his team did and have done. Thank you Best Value. I highly recommend working with them if you are looking for a general contractor, as I am confident they have the skills necessary to complete your project, in a reasonable amount of time, and for a good, fair price. Thanks! read more