On time. Great job. Answered all my questions. Everything I could ask for. Highly recommend!

The best in the business. On time, very clean and respectful of your dwellings. Most of all very thorough.

Andy was fantastic. very professional, clearly explained what needed to be done, very clean! very easy to work with. thank you Andy. See you next year read more

Great service. He was very professional and personable. He did a thorough inspection and cleaning. He left the work area cleaner than it was prior to the cleaning. Highly recommended! read more

Called Andy based upon Yelp. He was able to come out and inspect & clean our fireplace very quickly. He texted expected arrival time frame and when previous client was later than usual, he phoned to let me know he was running a few minutes late. Reliable, trustworthy and personable. He didn't try to sell me unnecessary services, was efficient and explained what he was doing each step of the way. Highly recommend his services. read more

This is a quality company with very professional staff and customer service. They came to my sons mothers house to check on chimney and had found something that another sweep company had missed. Being a fireman safety is my number one priority when it comes to my family. I endorse Best Chimney Sweep and would recommend them to anybody. The are the "best"! read more

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"Best Chimney Sweep" is indeed the best. Right from speaking with Tom to schedule, to Andy actually doing the work, I was totally pleased with the whole operation. Great job, very thorough and totally clean. Thx Andy for a great job read more

Andy inspected both my dryer vent and my chimney. He said neither needed cleaning at this time. I appreciated that he didn't charge me to do work that didn't need to be done. $125 for the inspection, nice explanations, and a good sense of humor. He was fantastic. Highly recommend. read more

Great company! Prompt and polite reply to my initial message, easy scheduling, on time, reasonably priced and, most importantly, professional/knowledgable service. Andy was incredibly patient & helpful with explaining everything & honestly indicated that one of our fireplaces did not require any service (yet). He efficiently cleaned two others as well as a dryer vent - all long overdue - and also provided excellent advice and referrals for some non related issues we had. I highly recommend Best Chimney Sweep. read more

I am extremely happy with the service experience Andy Gatley of Best Chimney Sweep provided last week. It was my first time using this company. He did an excellent job cleaning both my chimney and dryer vent. He arrived on time, was professional, efficient and left my house cleaner than he found it! I highly recommend him and will be using him for my future chimney and vent cleaning needs. read more

I read quite a few local reviews and wasn't too impressed with anything that I read so I just gave Best a try and kept my fingers crossed. I was very pleased. The owner arrived within his 30 minute window, was professional, respectful and even took the time to share photos from his digital camera, explaining each image and going over the condition of my fireplace inside and out. I will call again when it's due for another cleaning. read more

I received a call back from Andy the same day as I left a message. We set up an appointment time and he arrived promptly, did an inspection, showed me before and after views of my chimney (which was definitely in need of cleaning) and left my home in perfectly clean condition. The cost was very reasonable and Andy was professional, respectful and did a great job. I highly recommend this company and I will definitely use them again. read more

We're extremely pleased with the service provided by Best Chimney Sweep. Andy arrived right on time and wisely advised us on both our wood burning stove and fireplace. Over the years we've had work done by other chimney services but Andy stands apart in the quality of his service and with his warm personality. We definitely recommend Best Chimney Sweep. Debra and William. Mill Valley, Ca. read more

We just had Andy over and what a job he did! We have a 30yr. old insert that hadn't been cleaned for 20+ years (We didn't tell Andy LOL) and it's as good as new. He was fast, clean and efficient. We highly recommended Best Chimney Sweep. read more

Found this company on the Marin County site that lists Diamond Certified companies. Andy Gatley seems to be the owner, he's the guy that came over and did the chimney work. I think he serves all of Marin, Sonoma and probably Napa. Really good. Great phone calls, follow ups/confirmations, etc. On-time, had all the tools, etc. Zero complaints and would recommend him to anyone. Oh, one side note. The work to clean out the chimney cost $179. You know... that is really cheap. These damn things light on fire, cause serious damage or burn down homes all the time. $179 every couple of years should be a no-brainer for you if you own a home. read more

We hired Best to come out to clean and do an assessment of our chimney. They gave me the best price compared to any of the other chimney services ($185) but also were able to come out in the quickest time frame. Andy the owner was early!!!! And so professional and very sweet to my kids. He finished when he said he was going to. Then quoted me for a new damper. After shopping around further, I found his quote to be the best anywhere, even our contractor couldn't beat the price. So again, they came out, were on time, and their quote was cheaper than they said. He finished in less than time than he anticipated. He over delivered on every promise. We would hire them again. Plus his customer service guy, Tom, who mans the phone is fantastic. Even when you get the answering service, he calls back usually within the hour. Excellent! read more

I was very satisfied with Best Chimney Sweep. The owner arrived promptly and was very professional. He took the time to take some pictures from the roof and explained what were going on up there and how it will affect our house/chimneys. He went over the condition of our fireplaces and gave me few suggestions on how to fix/beautify them :) He made sure to cover the working areas and gave me an honest opinion on the condition of the fireplaces. I thought the chimneys would need to be cleaned but after he was done checking, he told me that it was unnecessary and everything was in good shape. I wouldn't hesitate to use them again when it's time for another cleaning. read more

I made an appointment to have two chimneys cleaned. Andy looked at one and said it was very clean...didn't need a cleaning. He could have easily gone thru the motions and charged me. Andy gave a few recommendations about the chimney cap and a damper I am having trouble with. He was efficient, clean and a nice guy too. This is the second time I used him and I will continue. read more

Found this company on Yelp - they were friendly and prompt with setting up an appointment and prompt on arriving. Took time to answer several questions about my chimney, unrelated to the sweep cleaning I hired them for, and good advice on firewood afterwards. Friendly guys Andy & Joe, respectful of my white carpet! Will hire again when needed. read more

Wonderful business! Very friendly and professional. Reasonably priced. Wonderful service all around. We had a tricky situation with our dryer vent and Best Chimney Sweep saved us! I am so thankful and we will definitely use Best Chimney Sweep again. read more

Really impressed with this business! Our chimney was VERY dirty. Andy came out and did a great job cleaning it, as well as ensuring there was no mess left behind when he was done. They offer a military discount as well. read more

After having a bad experience with another (and more expensive) Chimney sweep company whose name I won't name, but his first name starts with the letter "C" I decided to try Best Chimney sweep (a year and a half ago) and Andy was great. He made recommendations to deal with the issues that were very affordable and his prices were better than the others too! read more

We bought a house in Santa Rosa and the house inspector said the chimney needed cleaning. I saw the Best Chimney reviews on Yelp and called to make an appointment. Andy came out two days later. Arrived on time, did an efficient and complete job of inspecting and cleaning our chimney and fireplace. Told me what to do and gave me tips on what type of wood to burn, etc. Very professional and good value read more

On May 21st Tom checked with his brother Andy Gatley and confirmed an appointment for May 23rd between 10-10:30am. I was very pleased with Tom's friendly and effective communication and Andy's ability to fit my property into his busy schedule. At 9:14am on the 23rd I received a call from Tom informing me that the other two appointments Andy had in Southern Marin got cancelled and that it was not worthwhile for him to drive from Santa Rosa to Tiburon to service my chimney alone. I appreciated Tom's honesty, but cancelling less than an hour before the scheduled start time is rather unprofessional. The other reviews are very good for Best Chimney Sweep and I do not doubt the work performed is of a high caliber. It was unfortunate they chose to handle the situation they way they did. I breifly considered rescheduling an appointment with Andy for May 31st but decided against it because there was no assurance the same thing would not happen again. read more

Used this company to clean our dryer vent . Excellent service -- friendly, highly professional, even called in advance because they were going to arrive towards the end of the thirty minute window. Will definitely use them again next time. read more

Great service. Realistic price. Professional. Analyzed out chimney issues. Shared video taken of our cap. Would recommend him highly.

Best Chimney Sweep did an excellent job - on time service and efficient. Will certainly use Best Chimney next year.

I was very satisfied with Best Chimney Sweep. The arrived promptly and were very informative with good suggestions. My chimney needed to be cleaned and the work space was left very tidy. I thought I needed additional work done on my fireplace, but was told it was unnecessary and everything was in good shape. I wouldn't hesitate to use them again. read more