Dean Hill was assigned to me thru Lenovo warranty services for my Thinkpad X1 carbon, a $3200…read morelaptop. He was knowledgeable, patient, and courteous throughout the repair service. He was kind in answering questions and spent time perfecting the laptop into a brand new condition. Highly recommended-

Dean was very helpful and nice when we reached out about our dell laptop having issues. He was…read morequick and told us everything along the way, very affordable as well!

Daniel wasn't able to help me recover data from my SSD, but he identified the problem with it very…read morequickly. He was prompt with answering messages, very flexible, and didn't waste my time with anything extra or unnecessary. My appointment with him was fast, and he very clearly told me what I would have to do to get my data from my failed drive, how expensive that process might be, and he gave suggestions for replacements that would be more reliable. If I need a tech in the future I'm almost sure to go back to him.

Speedy, courteous, knowledgeable service at a great price. Give Daniel your business and you'll…read moreagree!

I've made many purchases from this Best Buy but when it comes to Customer Service, I've never been…read moreso disappointed! We spent almost $3000 on a 98" television in July, by September after purchasing the Total Protection Plan (useless) we have a television the flickers to an all-black screen. Was told we needed to deal with the manufacturer. Well, we've been dealing with them for over a month, and you can't speak to a person that speaks English. So, you try to explain what it's doing, send them videos of what it's doing numerous times only to not get any response from them. We went back to Best Buy and spoke with 3 different 'managers' who basically said there was nothing they could do, that we have to go through the manufacturer. So, tip number one NEVER EVER BUY A TCL!!!! Number two, don't expect to get anything resolved with Best Buy cause they definitely DO NOT stand behind their products! At least at this store!!

Went in to do a headphone warranty exchange and ended up copping a laptop also. In which I was…read moreassisted by Mike. He provided great service to me. Salute!

Have used Harold for a couple of years and always got excellent service. If you need help with any…read morecomputer problem I HIGHLY RECOMMEND Harold.

This is the first time using Harold the Computer Guy. He is an outstanding person in explaining…read morewhat needs to be done in the least expensive procedure. He immediately found the problem to a Windows 7 computer and also went to a store to get a multiple USB receptical. Now I don't have to look down on the computer to find an open usb port and also he set up a "My Book" back up storage device I had for years and couldn't figure out how to install. I will always use him if a need arises in the future. Again "Great Job"

So the follow up from BestBuy…read more....... They will provide no support of any kind as the item was beyond their 14 day return period! Understand what this means....... We purchased this item as a gift and was immediately wrapped as such. It wasn't opened by the recipient until beyond 14 days meaning BestBuy will not support in anyway. Please learn from our misfortune and buy elsewhere! Your hard earned dollars deserve better after sale support. Considering Crutchfield would be one suggestion.

Alex Tomes, Home Theater Category Advisor, did a great job helping my husband all the options…read moreavailable wben selecting a TV. He was very knowledable and spent a good amount of time with us.

I took in an old PC that was on its last leg. It had lots of old photos and files that are…read moresentimental to me and I had gotten locked out of. Sam saved the day and the memories. Sam is very knowledgeable and professional. He is focused on solving the problem not running up the bill. He works out of his home so phoning before showing up is necessary for both parties. If you want to support a local business that provides excellent service at reasonable prices, Call Sam.

From the owner: Sam's Computer Solutions is a trusted and experienced independent computer repair and support…read morebusiness in Cincinnati. We offer a wide range of services, including data recovery, computer networking, and computer support. Our services are available by appointment only, and we offer drop-off and pickup for your convenience.

I employed On-Call Computers Ltd to get some work done on a lap top and to get ready for the end of…read morelife for Windows 10. My current desk top PC could not install the Windows 11 down load. I had to get a new PC. Josh solved my lap top file structure issue and built me a new computer and moved my data to the new computer. I had been looking at computers and Josh built me a very fast computer at a very fair price. I have been a customer of On-Call Computers since April of 2017 when Josh moved me to a new computer. My old computer which Josh setup ran much better than any other computer that I have had. Josh is efficient and very fair in his pricing. I am just glad there are business like this where you can call and not have to worry about the outcome.

Excellent service and work for a good price! Josh took the time to explain and help me understand…read morewhat needed to be done. Computer has never worked better. Highly recommend!

Left a voicemail without a call back. Called many times with no answer. I even drove with my…read morelaptops to their address and no one was there. Door was locked.

Not only does Getteck repair computers, but they are also amazing at fixing video game systems -…read moreWii, Xbox360, and PS3. Even better, they come to your hose to pick up your system (which is invaluable to stay/work-at-home parents). Mike Ulloa, the owner, arrived promptly as scheduled at my house to pick up my broken PS3. I wasn't sure what was wrong with it (power supply, yellow light of death, or motherboard!), but Mike assured me that they could fix it, regardless of the issue. He wasn't boasting. Not only did my PS3 come back as good as new, Mike was more than willing to answer my frequent questions and fill me in on how the repair on my PS3 was coming. Having dealt with Sony's PS3 repair service, this was a blessing for me. Mike explained that my system's power supply was okay, and that they needed to re-ball (resolder) the processing chips. However, he called a day later to let me know that the problem was more serious. Still, Mike held to his original estimate for repairing my system, replacing the motherboard and re-balling the processor chips all for $175 (make sure you get the coupon from their website). Even though Getteck does hundreds of repairs, I felt like Mike took a personal interest in my work order. You'll never get that level of customer service from Sony. Also, just like Sony, Mike said that Getteck guarantees the repairs it makes. And Mike is local! If you need PS3, game system, or PC repairs, you can't go wrong with this company.

Cody knows audio. He's also one of the savviest installers I've ever met - even tinkering with…read moreinner components and interfaces / middleware of systems to make them work. I've had just about everything done to my sound system at this shop, and Cody ensures my satisfaction every single time. He also rigorously tests his work and ensures operability of each and every component. I trust him with all my car audio, alarm, and auto-start needs. My 16 year old car looks, auto-starts, and sounds very 2019.

Was very honest and didn't take advantage of my lack of knowledge for sound systems. Would highly…read morerecommend this place to everyone!! Very pleased with my sound system and even more with their customer service!!