Cancel

Open app

Search

Best Buy - Bridgewater

2.0 (88 reviews)

Best Buy - Bridgewater Photos

You might also consider

Recommended Reviews - Best Buy - Bridgewater

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

6 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 hours ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 36
Thanks 12
Love this 35
Oh no 0
Photo of Raj S.
532
1662
18610

2 years ago

Helpful 5
Thanks 1
Love this 4
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

7 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Nicole G.
0
150
23

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 1

6 years ago

Helpful 3
Thanks 1
Love this 1
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 2
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Don E.
12
22
0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Matan O.
144
596
23

6 years ago

Helpful 3
Thanks 1
Love this 3
Oh no 0

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Store screwed up my delivery order. Terrible experience. No customer service. Rude and not responsive.

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Unique V.
0
226
213

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of M D.
0
6
0

6 years ago

Helpful 0
Thanks 0
Love this 1
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Matt M.
296
20
1

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Food C.
1
218
92

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

9 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0
Photo of Omni S.
45
21
0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jenny D.
65
44
96

12 years ago

Helpful 5
Thanks 0
Love this 4
Oh no 0

5 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

11 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Swsw W.
104
276
1

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Stephen T.
142
359
228

8 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Will I.
0
51
68

9 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 1

13 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

12 years ago

Helpful 2
Thanks 1
Love this 2
Oh no 0

Page 1 of 3

Ask the Community - Best Buy - Bridgewater

Review Highlights - Best Buy - Bridgewater

Went into the store, was treated very professionally by Sandeep and Beltchin.

Mentioned in 2 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Electronics 359 times last month within 15 miles of this business.

Verify this business

AT&T Store - Packaging  that indicates replacements can be made in store or online.

AT&T Store

2.9(11 reviews)
0.4 mi

Misleading Promises, Policy Changes, and Poor Management - Beware!…read more I recently purchased a screen protector from AT&T, which clearly advertised a $10 lifetime replacement policy that was supposed to be redeemable either in-store or online. When I tried to use the in-store option as advertised, I was told by the representative, Parth P., that AT&T had changed their policy and could only process replacements online, requiring me to register, wait for shipping, and then come back to the store to have it installed. This directly contradicts the "in-store or online" promise on the packaging. When I pointed out that this policy change should not apply retroactively to my purchase, Parth P. claimed that the change was outside their control and argued that there was no formal contract, so they could alter the terms at any time. Despite admitting that the policy changed after I purchased the product, he refused to honor the original terms. To make matters worse, the current packaging still advertises the in-store or online options, misleading future customers as well. This is clearly a contract: I made the purchase based on specific terms advertised by AT&T, which influenced my decision. A retroactive change is a breach of that agreement, and it's deceptive to shift the terms after the sale has been made. The experience was further worsened by the handling of the manager situation. I was initially told by Parth P. that no manager would be available until 2 PM (over 90 minutes later). However, just after 1 PM, they suddenly offered to get the manager and asked me to wait 15 minutes. When the manager finally arrived, he admitted he had no idea that I had been requesting to speak with him for nearly an hour. This back-and-forth and lack of communication only added to my frustration. This wasn't the first time I was misled by AT&T. Parth P. also promised me $80 off my bill if I added DirecTV and claimed he could apply a discount I wasn't eligible for. Of course, that discount was removed after just one month, despite his assurances. When I brought these issues up, I was met with sarcasm, excuses, and dismissiveness from the store's manager, who focused more on defending the changes than resolving the issue. At the conclusion of all this, they attempted to offer me a discount on future bills because I am a member of AAA. They went through a lengthy process of adding my AAA account to my plan, during which I questioned why the form they were showing me said "business." An hour later, I found out this discount was denied because it only applied to employees of AAA, which I never indicated I was. This is further evidence of how AT&T continues to mislead their customers. It seems clear that this is a case of false advertising or fraud, which should be addressed either through a class action suit against AT&T or by filing a complaint with the New Jersey Division of Consumer Affairs, part of the Office of the Attorney General. If you're considering a purchase from AT&T, be cautious--they may not honor what they originally promised, and customer service seems more focused on dodging responsibility than actually helping. Would not recommend.

The Team is excellent! Xiaver and Tyler took great care of me and got me out of there with my…read moreservices up and running!!

Photos
AT&T Store - Discounts for these employees

Discounts for these employees

AT&T Store
AT&T Store

See all

Optimum

Optimum

2.3(4 reviews)
1.0 mi

We just had our wifi hooked up in our new apartment by a tech named William. We were given a time…read moreslot of 8am-11am and William showed up right at 8:00 on the dot. At first, he thought we'd need access to our buildings attic, which I would need to have the landlord come out and open for us. Instead of making us reschedule, William went above and beyond, outside in the unusually hot morning sun, to relocate the hookup from one pole to another, so we could get it done today. I offered William cold water and snacks, but he kindly refused and kept on working until the installation was successful. He was also very kind and patient through the process and made sure all of our devices could connect before he left. If I could leave more than 5 stars for this man, I absolutely would.

I'm feeling charitable and giving them a higher star rating than the other reviewers seem inclined…read moreto give. Not much of a higher star rating though. I'm old enough to remember when TV was 13 channels, and you needed an antenna hooked up on your rooftop for reception. When I moved to where I live now, way back when, "cable" was going to be necessary, and I was going to have to pay for it. I was a bit conflicted about that, but I ultimately thought, "Well, there will be many more channels available, no commercials, and they won't cut movies up and censor them on the off chance that a child might be watching. It might actually be worth paying for." Decades later... Is it worth paying for? Hardly. I now pay a king's ransom for basic cable, and I get...stultifying "reality" shows that pander to every corrosive stereotype you can imagine as well as to the absolutely worst aspects of the human character, movies that are stocked with more inane, abrasive commercials than you ever saw back in the 13-channel days (a 2 or 3 hour movie can run for something like 6 hours with all the commercials; I love The Godfather, but why would I watch it on cable and suffer through the unending commercials when I can just pop in a Blu-Ray and watch it again in its unadulterated form? TCM is a notable exception to this, but it's a lone island in a sea of maddening inanity), an unrelenting line of TV preachers trying to hustle you out of your money in the name of God (at least in the old days, Jimmy Swaggart and Robert Tilton gave you an entertaining show for your money), nonstop "infomercials" (I have yet to figure out the sales strategy of running the same infomercial every single day...and I do mean every single day; do they think at some point of clicking quickly past that particular channel(s) I'll relent and say to myself, "Ah, let me pay attention to what they're selling; maybe I'll be interested!"), sitcoms of varying degrees of quality (MASH vs. "Saved By the Bell") that I used to be able to watch for free, "news" programs more designed to spread propaganda and sell things than to actually inform the populace, and sports, and more sports...which I have as much interest in watching as I do infomercials. (Any bright spots at all? Yeah. A few. I saw "Breaking Bad," "Mad Men," and a few other worthwhile, intelligently rendered series on basic cable. My closest friend and my birth mother have both told me "Yellowstone" is engaging, although I haven't watched it yet. And I think "It's Always Sunny in Philadelphia" is consistently laugh out loud funny, and who doesn't need a laugh these days?) Back in the day, my cable co. was Cablevision of Raritan Valley. If you called their "help desk," they'd invariably tell you to "reboot" the system, and, if that didn't work, their guess was as good as yours. When I bought a DVD player back then, I asked 1 of their techs to come install it for me (I'm not lazy...although I've been accused of that...but I'm "simple" when it comes to modern technology...or any technology at all). He did, and when I offered him a "gratuity," he declined it, saying, "It was embarrassingly easy, and I'd feel like a schmuck accepting that money." Didn't make me feel good about myself, but I respected the guy. A few years later? Optimum has taken over the helm, and nothing has changed, except what I pay monthly. Paying "vig" to a ruthless loanshark like the late, unlamented "Gyp" DeCarlo would probably be less burdensome. I don't know that even DeCarlo would have been quite so avaricious as Optimum is, now that I think about it (although, in fairness, Optimum won't break my legs if I don't pay. At least I don't think they will). A few years ago, my friends/co-workers bought me a large screen TV to replace the ancient small-screen TV I had been using. I don't know if it was pity or pure altruism or what that motivated them, but it's 1 of the nicest things that anyone I'm not related to has done for me. I called an Optimum tech to set it up. He arrived on time, looked at the unopened box, and said, "I can help you take it out of the box, but I can't set it up, because if it cracks or breaks, we're liable." Flabbergasted, I said, "I didn't have you come out here to take it out of the box! I can take it out of the box!" I had to slip him some money, and he finally set up my TV. That Cablevision tech who wouldn't take a tip for setting up my DVD player is obviously long, long gone. Recently, my cable box died, and I made an appointment for a tech to come and replace it (after a maddening half hour with the robotic help desk that kept telling me, "We're rebooting now; this should take a few minutes," even when my box had absolutely no power with which to reboot anything). The tech arrived during the 3 hour time window I had been given, he was polite and efficient, and within a few minutes, I was back in service. My cable TV has been restored to working order. I'm not actually sure that that's a good thing.

Photos
Optimum
Optimum

See all

T-Mobile Experience Store

T-Mobile Experience Store

2.3(8 reviews)
0.4 mi
$
Virtual estimates
Shipping

Yesterday, I was given help in a fast amount of time, but both this staff person and another staff…read moreperson whom also helped customers, were not very responsible. The staff person who assisted me yesterday, did the opposite on my phone with me, than what I asked her to do. She turned off any verbal microphone announcing in my google maps, when I had asked her to fix my google maps, to verbally microphone me on every street, I turned, when I used google maps. Two weeks ago, her other staff person updated my phone which removed certain abilities on my phone without verbally telling me that she updated my phone (plus did not tell me that certain features would not be on my phone anymore). I miss staff people who used to work there, who were more reliable and verbally expressed everything better to me. I wish the Manager helped me instead of any of these new female staff who did not communicate with me well. Plus, I think the verbal phrase, that this one staff said, yesterday, "I am dealing with you as a Customer," could possibly learn to say "I'm helping you as a Customer."

We went into the Bridgewater Mall location to get assistance with our phone because the call…read moreforwarding was grayed out, so we couldn't disable it. Not only were they unable to help us because they didn't know HOW to help us, they were unwilling to call tech support to get assistance for the customer because we were stuck on hold on the phone calling tech support for FORTY FIVE MINUTES. Note, there were NO other customers in the store so they weren't so busy they couldn't help. All they said was "we're sales not tech support. call them". They were REALLY unfriendly and unhelpful. I am about fed up with T Mobile.

Photos
T-Mobile Experience Store
T-Mobile Experience Store
T-Mobile Experience Store

See all

Best Buy - Bridgewater - electronics - Updated May 2026

Loading...
Loading...
Loading...