I recently had the pleasure of having my phone serviced by the phone guy. I highly recommend him to…read moreanyone who needs help with their phone. He is professional, knowledgeable, and so nice! He had my phone in tip-top shape quickly, at a very fair price. I've found my go to phone guy! Thank you!

Phone Guy has earned my business, from now on! They are the real deal. Super reasonable prices, top…read morequality work, lightning-fast turnaround, they under-promise and over-deliver every time, and both Nick and Angela are just fantastic people to interact with. Seriously, I sometimes feel guilty after I leave, because I realize that I once again ended up hanging out talking to them when they have phones to fix! But they always take the time to listen, to fully understand problems, and to deliver the best possible solutions while being amazingly pleasant. They're just awesome. I've brought several "oddball" cases to them and they always give me the best possible options, with no gouging, no upsells, no dismissiveness, and no sliminess. They also seem to be "platform-agnostic" so they won't make fun of you for having a Mac or a super old piece of gear, or for not being super knowledgeable. They just make it work again. Phone Guy has now replaced 2 laptop batteries and an iPhone battery for me, and they do it the way it should be done! They just get the model number, call you when the part comes in (usually within a few days), you drop your device off, and a few hours later they call to say it's done. They offer a 1-year warranty, and they also recycle old parts at no extra cost. I've tried a few other repair shops in the area and have been pretty underwhelmed. I'm so glad I finally found Phone Guy. They go the extra mile, and with a smile. I hope not to have to go back soon, but I know that next time I have gear that needs service, Phone Guy will make it as painless as possible. And because of that, I wouldn't even consider going anywhere else.

Absolutely impressed with the service here. When my computer suddenly stopped turning on, they…read morewalked me through several steps over messages. They recommended I try replacing the power cord before bringing it in -- and that simple fix brought my computer back to life. It's rare to find a business that puts integrity and customer care first. Highly recommend.

Great service when my iPad screen cracked. The repair was completed within a few hours. I highly…read morerecommend!

Outstanding quality of work,,,, Great costumer service, and greeting,, helpful and knowledgeable…read more outstanding service, Thank you Germain Coran Hewlett Packard computer tech Bridegwater NJ

Terrible place to get your phone fixed. Went in with a cracked screen and left with a phone that…read morenever worked properly. Phone would just shut off for no reason and take up to 10 minutes to turn back on. They use the cheapest quality possible. Asked for a refund and they declined. Go somewhere else.

Stopped by Jimmy's to get a screen replaced. JImmy was very personable. Repairs were completed by…read moretime promised. Cost was very reasonable. Definite recommendation

From the owner: Jimmy's Cell Phone Repair specializes in mobile electronic repairs. We repair anything from cell…read morephones, tablets, and laptops to video games, drones, and more! If you have an issue with your device, come to Jimmy's for all your mobile repair needs!

I broke the screen on my iPhone 17. The techs at iCity reminded me to check my insurance as a…read moreprecaution before the repair. I did and realized my only option was to pay the cost. I returned and received top service from two very pleasant techs. I will recommend this place to anyone who needs these services. Thank you. Meg Fitzgerald

I thought that the charging port on my iPad was loose. Turned out it was just dirty. Service took…read moreabout thirty minutes. Nice people. Sign now says "The Fix" but the same company. Cost was less than $50. I would use them again.

We are big Staples fans and this location in Raritan is 5 stars. Their staff is always very…read morefriendly and helpful. Great value /prices for their products and we really enjoy their Recycling Services Program.

So i just went in to this location on way home to pick something up from work. It was a ghost…read moretown. Zero customers. I walk in the manager inassume was talking to two employees about work related stuff which is fine. But could of stopped so one of the associates could check me out. Well the first associate was sitting on the outside of the register and didn't even get up when I walked up. The other associate who was open I went to. Did not say hello or if I found everything okay. No social skills what so ever. Skipped passed the screen for me to enter my phone number. Then asked if I had a number. But in between she had her phone out texting while checking me out. She looked at me and asked if I was done after I used the pin pad because she was to busy worrying about her phone which was the most unprofessional thing you can do in a business which calls for Customer service. Not to mention the manager in charge just walked off and not even a greeting from him when I walked in or up to the registers. I dont care if your busy or slow customer service is always number one. I do hope the company reads this and trains tgere employees on the value of customers. If I wanted to be ignored I could of took the extra day and ordered my item off Amazon. 7:53pm Cashier: 3072928

I entered the store in a less than positive mood. Having to go to the store 3 different times in…read moreone day is pretty frustrating as well because my claim couldn't be found the first time. Im saying all of this to say I'm satisfied with the service I received today. My phone was fixed in less than 2 hours. I feel as if the low ratings are people being surprised they need additional things done to their tech before it can even be serviced. The employee I was working with did his best and could only do so much. I have a bigger gripe with my insurance not informing me of the protocols before I went to the store. 1 piece of advice: Maybe get a second landline to help better fulfill claims-My phone couldn't make calls-They couldn't make calls. This meant I had to go home, make another claim over my landline, head back to the store, then pick up my phone another two hours later. It'd save a lot of headaches.

Store hours are 10am to 7pm. We went at 10am and waited until 10:30 am. Store was closed and…read moredoors were locked.

I'm always happy with the customer service I receive at Verizon. Today was no exception. The rep…read morewho initially helped us (I'm sorry I didn't get his name) was knowledgeable and tried to help but eventually we needed a manager. TJ then came over to help and our issue was resolved with one phone call. He was professional and kind. I appreciate the time and effort it took to help us today.

My experience here has been nothing short of amazing! I had a terrible experience at a third-party…read moreVerizon store in Somerset, NJ on Elizabeth Avenue. To never return at that location is an understatement. Unfortunately, they were dishonest about a particular iPhone I had purchased. When I went into Bridgewater commons Verizon (corporate) store, my experience shifted in a more positive direction. Manager TJ assisted me with my horrific experience from the other third-party store. TJ made few phone calls, and fixed my problems. He is a God sent individual. Treated me like a person. He greets everyone, and he listens very carefully. Highly recommend going to this Verizon store. Right inside Bridgewater commons mall!