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    Best Buy - Braintree

    2.2 (147 reviews)

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    Kandice Z.

    I came for the FREE Pokemon Sword & Shield promotion to get Gigantamax Pikachu & Gigantamx Eevee! It wasn't there when I got there, but I persisted, so they checked, and THEN they came with a box from the back full of them! So, I have them! :) Thanx!

    I should have known better..

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    2 months ago

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    3 months ago

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    5 months ago

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    27 days ago

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    3 years ago

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    6 years ago

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    4 years ago

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    7 years ago

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    3 years ago

    Found Victor at Best Buy, Braintree location, to be very helpful! Great customer service.

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    7 years ago

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    3 years ago

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    8 years ago

    Typical best buy, service is okay. A bit pricey. Online pick is fast and easy. Auto installation is okay.

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    5 years ago

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    6 years ago

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    9 years ago

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    Page 1 of 4

    Ask the Community - Best Buy - Braintree

    Review Highlights - Best Buy - Braintree

    Went in, told my tale to Gordon and was very impressed with his help.

    Mentioned in 2 reviews

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    New England Appliance and More - The new washer and dryer, installed.  A perfect fit!

    New England Appliance and More

    2.9(70 reviews)
    1.9 mi
    $$

    i've bought multiple appliances and warranties from here. i'va also had some delivered and others…read morei've picked up and brought back my old appliances for disposal after the new were installed. I've had excellent experiences from sales and to delivery and disposal. Dave is a no pressure sales person and i have found all the staff to be easy to work with and very accommodating. great prices and great staff have made for a great experience multiple times over. thanks to everyone!!!!

    Paid in Full. Three Weeks. No Appliances. No Answers. We…read morepurchased a stove and dishwasher from this store over three weeks ago -- paid in full, two separate delivery windows confirmed, and we were assured everything was handled. It was not. Since then: no delivery. No communication. No callback. No refund discussion. Every call we make gets dodged or ignored. We are a household without a working stove or dishwasher because we trusted this store's word, and that trust has been completely violated. The sales experience was smooth -- because that's where they want your money. The moment the transaction was complete, we became invisible. This is not a minor inconvenience. This is a failure to fulfill a paid contract, and it is unacceptable. To be clear about our next steps: if this is not resolved with a confirmed delivery date or full refund by this week, we will be filing a formal complaint with the Better Business Bureau and disputing the charge with our credit card provider. We will also continue to update this review publicly as the situation develops. We are not going away. We are documenting everything. To management reading this: you have our information. You know who we are. Do your job and contact us.

    Photos
    New England Appliance and More - Washer/dryer

    Washer/dryer

    New England Appliance and More
    New England Appliance and More - After a light coating of snow.

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    After a light coating of snow.

    George Washington Toma TV and Appliance

    George Washington Toma TV and Appliance

    4.0(77 reviews)
    3.8 mi
    $$

    George Washington Toma is a wonderful local small business that provided me the best customer…read moreservice I have received in a very long time on more than one occasion. I will continue to only use them going forward. I would like to reminder customers that businesses that provide products they did not produce should not be held accountable and/or responsible when the manufacturer produced a defective product. What local businesses should be doing and George Washington Toma does this consistently is providing the best customer service they can to ASSIST with CORRECTING the manufacture's defects. Post COVID, I purchased a stove, dishwasher, and refrigerator for my newly renovated kitchen. Almost immediately each appliance began to show issues that were clearly defective parts that the manufacturer choose to send them out to be purchased. Since I purchased the extended warranty, all issues were addressed and corrected by George Washington Toma, not the manufacturer. Maureen, Braintree, MA

    I bought a refrigerator from this company for my own home because I have used them for my business…read moremany times. After the delivery drivers left we realized there was a large sum of money missing from an area of the house where the driver had gone into alone. There was a police investigation into the matter but they could not gather a strong fingerprints. So not enough evidence to press charges. The owner of the store will probably respond to this post and try to do damage control and defend the drivers, but in reality he is the one that instructed the drivers not to do a in person interview with police and instead send a statement via his attorney. I would never use this company again and suggest not to. There are plenty of reputable companies around.

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    George Washington Toma TV and Appliance - Come talk to a Toma!

    Come talk to a Toma!

    George Washington Toma TV and Appliance - FBA Award winner

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    FBA Award winner

    Best Buy - Braintree - appliances - Updated May 2026

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