I went into Richmond Hardware today to find some mechanical bolts and nuts to replace the broken…read moreones on my collapsible camping chair. I was met by the manager/owner(?) who paged an employee to assist me in selecting the proper length and width of the bolts and nuts. Matt examined the broken piece and selected a proper replacement bolt for each of the broken pieces. I thought that I would be spending my afternoon with pliers and a wrench. But to my surprise, Matt attached the bolts and tightened the nuts. I definitely recommend Richmond Hardware for their courteous employees and expert service. Thank you.

Went in with a toilet issue. Gentleman in black tshirt came over asking if I needed help. Took me…read moreto the plumbing isle and was telling me what to get and also what to do when I get home to fix it. Extremely helpful & it fixed my problem. This store is awesome.

Don't blame a Miami girl for wanting to have some sledding fun! I learned earlier today that this…read moresleds are cheap and sold at hardware stores so I ran to Hardware City in my neighborhood. I was welcomed into the stores and began conversation with the two employees at the front. They helped me pick a sled and went to go get the round ones for the back so that I could see all the available options. It was a very pleasant experience and I would totally come back here again!

This place is so rude. I've called a few times to see if they have things before I go, and they…read morereally don't want to answer questions over the phone. Even things such as "do you sell boxes" are met with a huff and a sigh. I asked what the largest one they had was, and I hear the phone slam down.... did you hang up? Did you die? They return and sputter out the size and I say "oh great, thank you," and then then they just disconnect the call. Cue the "confused girl in backseat of car" meme. Especially after Pandemic.... aren't you happy to be still up and running and selling things and running a business, or nah?

I would like to echo Jim O's review. Great selection, and friendly helpful staff. This is my first…read morestop for all of my Hardware needs.

After the ice storm the day before a Sunday Christmas Eve, we ran out of ice melt. And another…read morestorm was coming on Christmas day. So christmas eve day, my husband had resigned himself to going to one of the big stores, figuring all the smaller neighborhood places would be closed. I called around. Ace Hardware on Park was open. And according to my husband, they were fun and helpful. Looks like we found our new go-to hardware store. Merry Christmas, and thanks for making a last minute errand fun.

Great store- began going there as a kid, with my Dad more than 55 yrs ago and it still is the best…read morearound for personalized -courteous sales of needed hardware supplies, advice and ideas.

Every time I come here I swear off going to the depot or lowes ever again. I like this place…read morebecause it reminds me of what hardware stores should be. They have *everything* honestly their stock and selection is on par with the big boxers. The guy in the shop told me they have over 300,000 individual items. They are also super nice. You basically walk in and are immediately asked "how can I help you" how great is that - they bring you right to the item every time. Service couldn't be better. The only downside to this place is their hours.They close at 5pm - cant go after work and they are closed sunday - which is 50% of the week available to me for doing home repairs etc. The short of it is that this place is an awesome hardware store and I much prefer supporting them over the big chains.

This store is close to home and there's always a helpful staff on hand. Prices are reasonable. And…read moreI'm never in the store for more than 10 minutes or so. Very quick shopping. It's much more pleasant shopping here than going to one of the larger hardware stores.

About the only thing they don't have in this store is the classic "If we don't have it, you don't…read moreneed it" sign. And maybe they have one of those, but just can't find a place to display it. As neighborhood hardware stores go, this place is the genuine article. They have a wide range of fasteners (sold by the piece, not in poly-bags!), plumbing and electrical items appropriate to the kinds of houses found in the neighborhood, lawn and garden supplies, cleaning supplies, paint and -- most of all -- a very friendly, helpful and knowledgeable staff. (Ooops, I almost forgot to mention a handsome and somewhat aloof Maine coon cat named "Hershey" who protects the lawn and bird seed from mice and provides the store with senior management.) I've been involved in construction and renovation work for many years, and this kind of hardware store is getting difficult to find. ( I was working with a carpenter installing a huge Andersen bay window which is supported by internal wire cables. Atlas True Value had large turnbuckles, 10" through bolts and wire rope clamps all in stock. ) As might be expected, they're a little bit more expensive than the big-box Lowes and Home Depot, but I frequently find they're more economical because I can get first-quality items in the quantity I need and I don't have to spend the time and gas money to go miles when I need something. My only complaint is that they shorten their business hours during the summer months and close a little earlier on Sundays.

This True Value has a great staff, and actually has quite a few more options for many products than…read morea Home Depot. I try to support local businesses, and this is one I go to first and will continue with their high level of service.

Sunday hours are kind of lame ... living less than a mile away and just needing a box of 2 inch…read moresheet metal screws for a project ... this would have been a 15 minute trip instead I can drive to Lowe's in Brockton or Home Depot in Avon which now turns this into a 1 hour round trip .... My bad for working until 3:30

Absolutely love this store. This place is my go-to for everything I need around the house. It's a…read moresmall space but they pack a ton in -- I've found drain covers, toothpicks, doggy bags, etc. It's wild. They have a paint selection as well which is crazy -- they are very efficient with the layout. This store stands out over other shops in the area for two reasons: the staff are super helpful, and the items are priced incredibly fairly. The staff is always eager to help and I have never had a negative experience. I get items here for half or less of what they'd cost at other home stores on the street. I would definitely recommend this location to anybody in JP.

Helpful my dinging a certain product Gave me a close…read morefacsimile Attentive to a few customers at the same time Good variety of products