Each employee went out of their way to help me. I walked out smiling and I look forward to…read morereturning!

I recently suffered from a lower back injury when I visited Ace Hardware in Canton MA. I asked a…read moremiddle aged worker about grass seed and, explaining my physical limitations, asked if someone could help be by carrying it out to my car. He reached back and held his back, saying as long as it was less than 20 lbs. I was so angry I bought the seed and lugged it to the car. Canton, Massachusetts Ace no more. Walpole Ace has to do better

The Home Depot stop destroying your own merchandise challenge: difficulty level impossible…read more I had 2 things on my list: some recessed light trims and materials for a shelf. Goto check out the lights, and it's a mess. The lights aren't organized by size, brand, style, intensity, anything. So naturally there's a giant pile up of people all looking for things who can't find it. The staff are climbing all over everything because they can't find anything logically either. Give up and head over to the shelf brackets. The high end metal brackets are all of them, every last one, covered in scratches and scuffs. These are $20 a piece brackets and they're completely destroyed. The staff are courteous enough but Home Depot lives to ruin their own merchandise and this is no different.

Shi& Sho$ - trying to pick up a door we ordered. No one knows what they are doing - not properly…read moretrained?

I was there on 9-9-22. I drive a bus for disabled people and a bolt came out of the wheelchair…read morelift. I went in the store around 4 PM and a lovely lady and a very nice gentleman helped me out as best as they could! They even let me take the tools and the bolts out to the bus to test them to make sure they fit before I bought them. they did a great job and went above and beyond to help me!! I will be back because of them

Ran into some issues with a grill order and Rocky's was very helpful and communicative.read more

They answer questions!!! Went in with a toilet issue, I replaced my bathroom faucet but the ptrap…read morewas leaking. Brought in the trap and received a quick lesson on ptraps...ilive this store and will always go there first, before heading to the Other larger stores...great job!!! And btw my leak stopped

I recently visited Irving's to purchase 11 shades for three rooms in my home. Not only did they…read morehave exactly what I wanted in stock, their prices were very fair. Paul and Jim were super helpful. They both went above and beyond in helping me with my purchase. All of the shades were cut perfectly to fit my odd sized windows and were ready for pick up in less than a day! It was a pleasant experience doing business with them. They made the process painless and got everything just right. Skip the big box stores and go to Irving's. You won't be disappointed.

Stopped in here to check out some supplies for the condo. The store was clean and well organized…read more I saw many employees busy putting stuff on the shelves and making sure the store was neat. I like Lowe's. They have won eight consecutive Energy Star awards from 2003 to 2010, including four Energy Star Partner of the Year awards for educating consumers about the benefits of energy efficiency. They are a good corporate citizen and a good supplier for the DIY crowd. Easy place to shop.

If I could give negative stars I would. They lie, they don't have good customer service. We are a…read morecompany that has rentals with lots of units and lots of appliances and we ordered a stove they gave a window of 8 am to 12 pm on August 12th the tenant was home the entire time they stated no one for the delivery no one answered phone. Again today the stove was suppose to come this time between 1130 and 330 they stated again no one home and they claimed they knocked and called, yet they called the wrong number, oh and they never knocked because I was there personally between those times never saw a truck. They had a photo of front door both days I am thinking it was from the last delivery attempt. Because they claimed they left a letter today. Nothing on door. Now they can't deliver for a couple of days yet I cant go and pick it up myself? Should have used Home Depot or Toma They have lost our business and over the past 2 years we have bought over 80,000 worth of appliances not no more

The people there are great very helpful but sometimes very busy. Know your prices going in don't…read moreassume they instantly have better prices from the big box stores. You better know what you're looking for and hopefully they have it. Make sure you buy enough the first time they may not have it when you go back.

I remember shopping at the regular Grossmans on Braintree 32 years ago. There products now are sub…read morestandard except for trim and doors. I bought a product there trim molding it split while I was cutting it and then the next one split. Ok I return it to the store because they must stand behind their products. I said Home Depot and Lowe's stand behind their product...a smart ads Indian or Pakistani guy was mocking me whilst telling me never in his 18 years did they take a defective product back. I asked to speak with the manager after having me wait 34 minutes the guy Keith Davis said because I cut they won't return it....if it was not for me cutting it I would not have known it was defective. I said I would complain to the state apparently others have said that and this Keith Davis there is no recourse. Spend a little extra and go to a reputable place like a lumber yard Home Depot or Lowe's. I am out $36 but they are out a customer because I had planned to buy 3 solid wood pre hung doors because I was happy with the other ones I bought...I like saving $$$ but nothing is worth shopping there.

Our contractor might suck, but this place doesn't! Jayden and Andy delivered all the lumber for our…read morecontractor and brought it all way up our infinite front steps and directly to the site. Very personable and nice guys. Thank you!

I needed to cut a key for my vehicle . Store staff was very professional and quick .. I would…read morehighly recommend ..

This was, quite possibly, one of the absolute worst delivery and customer services experiences I…read morehave ever had with a business. My husband and I recently moved into a new home and ordered two bedframes from Bob's, one full and one king. On the initial date of delivery, the full frame was built with no issues, but we were informed that there was a broken piece with the king frame, and that they would have to undo it and take it away. The gentleman who delivered it was incredibly nice and got me on the phone with customer service. I spoke with a woman who informed me the delivery would be replaced a few days later. When they arrived a few days later, they came with only parts for the frame, and not the entire replacement frame. This time, they left the miscellaneous pieces of frame in our bedroom, taking up space, and we had to get on the phone with customer service AGAIN. This time we spoke to two different people (neither of whom seemed to understand what we were talking about or who understood our situation). And once again, they assured us that the next delivery (the 3rd attempt) would be correct and the entire frame would be delivered. When the third delivery was attempted, they (shocker) only came with just the pieces again and not the entire frame, but thankfully this group of delivery men were kind enough to move the leftover pieces of frame from our bedroom to our garage so they weren't in the way. My husband talked to customer service on the phone and very clearly explained the situation, and we were once again informed that the now FOURTH delivery attempt would be correct. This morning, which was supposed to be the final (correct) delivery, my husband received a phone call stating that they, once again, had the wrong order and only had parts for the frame, not the entire frame itself. After multiple other confusing & frustrating calls to customer service agents (who very clearly follow a script and have trouble straying from it), and trying to explain to them that we did NOT want a replacement or exchange at this point and just wanted a refund, we finally got a satisfactory response. We definitely not be purchasing any more furniture from Bob's and will be advising our friends & family against it as well. Save yourself the trouble and go to a different furniture store or get something off of Amazon.

Wish I could give zero stars. Bought this brand new and it was delivered to me with multiple…read moreCARVINGS in it, not scratches. Mind you, it was a huge hassle, even getting them to deliver it and it took over a month to set up a date. If you try to ask if there's a certain window of the day they will arrive, they're unable to give you that until the day of delivery.... That's absolutely insane and I don't know how people that work normal jobs and aren't working home, schedule things like this? Because, it was extremely difficult for myself. Then when it arrives like someone took a knife to it in NINE different places? When I called to have this taken back, they were unable to that night and mentioned friday. I agreed to set it up Friday then they call saying they don't have anything until 6 weeks.... So now I'm stuck with a carved in piece of furniture like someone was g0d damn wood carving. I mean, they don't call it discount for nothing; Absolute joke- I should've bought from Ikea and endured the annoyance of putting it together. You're definitely better off buying furniture elsewhere.