There's a rumor that this store is closing and Din Tai Fung will be replacing it. I haven't been…read moresince Dec. so I wonder if they've started to close things or marked down the prices. I'm really sad because I've found so many clothes here and it's so affordable. This is honestly my favorite store so i'm going to be really sad. I have to come visit sometime soon before they completely shut things down.

I am writing to formally express concerns regarding my experience while employed at Fashion Q…read more From the beginning of my employment, there were issues related to payroll and workplace practices. My first paycheck was provided two days late due to an oversight, as it was forgotten. Approximately one month later, all employees' paychecks were delayed by one day without any advance notice; staff were only informed on the day the checks were expected. Additionally, holiday hours were not distributed evenly among employees, which created confusion and concerns regarding fairness. While I understand and respect the company's policy regarding cell phone use on the sales floor, break policies were not consistently followed. During five-hour shifts, only one ten-minute break was provided, and the standard thirty-minute break was not offered. While it is possible that employees could request this break, doing so appeared to cause stress or discouragement, which made employees hesitant to speak up. In terms of management, most managers were generally kind; however, there were instances where communication felt rude or unprofessional. Furthermore, employees were strongly discouraged from speaking with coworkers during shifts. It was communicated, implicitly or explicitly, that doing so could result in reduced hours, including being scheduled for only one four-hour shift in a week as a form of punishment. To add, the environment looks very dirty. I am sharing these concerns to bring attention to workplace practices that affected morale, communication, and employee well-being. I believe to be the only employee who would speak up about these issues. I hope this feedback can be used to improve the work environment and ensure fair and consistent treatment of employees going forward. Thank you for your time and consideration.

The Asian store manager is extremely rude. I had a $10 with some change store credit and I bought a…read morenecklace that was $7.99 and in a really rude way she said, "Can you grab something else the necklace is $7.99 and you have $10 store credit" OK SO WHAT! I didn't know what else to grab because I was in a rush. What's the problem with giving me $2.19 store credit? When I told her I didn't know what to grab she said, "Well, do you want store credit"? Well no shit!! It's not like she can give me my money back. She threw my receipt and I had to pick it up from the floor. She didn't even apologize. I feel bad for the young girls working here because they seem really scared of her. She needs to be taught on how to treat customers because you can't be running a retail store when you have poor customer service skills.

Never returning to this store again. I bought a few things a couple weeks ago and it turned out…read morethey didn't fit but I stupidly took the tags off before I checked. I immediately called and a woman told me that I could still exchange it as long as I have the tags. Okay cool. I go to return and a different lady said no. I was so upset because I could have just cut my losses if the first woman said no to begin with. Then I come back and buy a few more things. This time I tried them on before taking the tags off. One didn't fit so I took it back to exchange it. The didn't have a size bigger so opted for a different dress. They told me it's final sale. How can their policy be a final sale when I can't even try on the clothes??? I returned the first dress because it was too small and now this one is final sale?? It's one thing if I can try them on first but I can't. I will never EVER shop here again. They have the WORST customer service and policies.

If I can give 0 stars I would. I shopped here on Saturday…read more2/21 purchased a shirt I thought was cute but needed to go home and try on the whole fit. Didn't look good, so I'm just leaving now 2/23 to return. They only do an exchange or store credit. It hurts these Asian b*tches to give back $1.11 Keep in mind I had already exchanged that 1 shirt for 4 items and they still couldn't give me back the $1.11 This was the first and last time I shop with them. If you shop here make sure you're positive you're not going to want to exchange anything. They cry for $1 back.

I thought I wrote a review for this store but I guess I didn't? I like this store they have a lot…read moreof cute clothes to choose from and accessories, shoes and bags. But the last couple times coming I didn't find a lot. Maybe the styles are just not for me lol. But I did come in the other day to do some shopping therapy and see if they had anything new. I found a cute little pink dress instead of a little black dress, even though I would have preferred black dress since its my favorite color but the pink is another favorite of mine too. They only had a gray and pink one. It's just a simple little dress for summer but they do have a lot of items just nothing that fit right for me that day. But the employees are friendly. They have fitting rooms to try stuff on. I'm sort of picky when it comes to clothes so I'm sure other people would find something here even though I didn't. Its nice for basic everyday wear, but once in a while you can find some super cute clothes that isn't too expensive either. I recommend coming here, since forever 21 closed near me this is my go to place lol besides the mall. Thank you so much for fantastic service, I hope you bring more summer dresses and tops in cause I really do enjoying coming to this store its good priced for everyday clothes like tanks, shirts, shorts, dresses and skirts. I didn't take a picture of my dress or the store but next time I come in I will. Have a beautiful day, be kind to everyone :) Aloha

Excellent store Love the popup haunted houses and photo…read moreopportunities they do outside the shop! Always creative. Tons of funko pops to choose from and I love the bands they sell to support the troops. Small business

Not sure if it's called Bands of Arms or if it's a different owner BUT they have super cute items…read morefor reasonably priced! I recommend

I live in Sacramento and I come to the store every time I am in town because there's such a variety…read moreof clothing and everything is super cute.

How have I not known about this place? Staff is very very friendly, welcoming and helpful. Thanks…read morefor the champagne! The vibe is very similar to Anthropologie and Free People. It's not exactly like those stores, but inspired by. So if you are into that Boho chic style, then this is your place. Selection was slowly transitioning into fall season clothing if not already 100% in the season. I really came in to look at the accessories and to just see what this place all about. Good selection of clothing, shoes, accessories and a space of home accessories- mostly kitchen accessories, candles and cookbooks. I bought nested measuring cups that are hand painted. A less expensive price tag than its inspired stores. Going to stop in at their other locations to check how much more inventory is available. Parking on the street or public lots.

The staff is friendly and welcoming but I've been there on a few occasions and they seem to have an…read moreissue with the homeless stealing. The company should hire a security guard to protect its staff from having to deal with this issue.

I've only been to the small miniso at the cerritos mall, so to experience this location was super…read morecool! They have a ton of sanrio stuff and blind boxes. I could probably spend hours in here. I would definitely come back.

I love it it was a beautiful experience was looking for an outfit for me bcuz im a plus size girly…read moreand i wanted something cute like i would get online but i went on yelp and found this gem and bought 2 outfits

If I can give it 0 stars I would . So disappointed that they don't follow their own protocol . 1…read more It's super expensive 2. The customer service is horrible 3. They don't have much selection but basic and cheap material. Lesson learned DONT BUY FROM HERE ! Lady wouldn't exchange my jeans because she stated I wore them mind you they are in perfect conditioned and everything was attached. Very disappointed, DO BETTER

It's like every other Ross store that I've been to…read more Good variety of home goods, random beauty and make up goods, shoes, clothes, etc. They have loss prevention right at the door to welcome you and to make sure nothing sus happens. Standard was most stores. Lots of items are in lock boxes, some of the beauty items and make up items were a bit grossly opened and strewn everywhere which sucks. Couldn't find any Korean make up, just skincare. Did randomly find a Paris Hilton pizza cutter which is hilarious. I'm sure if you're a local you can find a gem here, but from first cursory visit, it was just alright.

I visited this Ross location around 6:30 PM yesterday and had a disappointing experience. The…read morebathroom near the fitting rooms was extremely dirty and didn't appear to be properly maintained. While I was waiting to use the restroom, a staff member spoke to me very rudely about my children standing beside me, and continued after I got out. I understand employees have responsibilities, but this interaction felt unnecessarily harsh, especially toward a parent who simply needed to use the restroom. I did inform loss prevention after checking out. I understand that working in retail can be challenging, but that is no excuse for treating customers disrespectfully. Parents and children deserve patience and respect, not unnecessary hostility. Customers should not have to feel like they are being scolded or belittled for simply being there. Honestly, it made me question why anyone would assign this employee to a customer-facing position if they cannot interact respectfully. I hope management addresses both the cleanliness of the facilities and how staff interact with customers, especially parents. A little kindness goes a long way, and it would make a big difference for shoppers like me. After reading other reviews, it seems this is not an isolated incident--other customers have reported similar behavior from this same staff member. This pattern of rudeness is unacceptable. I love Ross and came in only for shower curtains, which I was able to get within 10 minutes, but this interaction and the condition of the restroom left a very bad impression.

The staff was great! The food delicious! The atmosphere delightful. I appreciate the fact due to…read moreweather (we were supposed to be on the patio for my nieces bridal shower) they moved us inside. I was hesitant but it was perfect! The staff was efficient and always ahead of anything we needed. I couldn't have been happier. Thank you!

Super cute store! Well maintained!! Very boho chic, country, floral vibes. They also have a cafe…read moreattached. I ended up buying the cutest summer dresses. Prices are reasonable.

Miss this store in Los Altos! Darling clothes and accessories! Owner was always helpful and had an…read moreexcellent eye for mixed aged clothing.

I love this store and the people who work there, I wonder where they moved at, I use to buy…read morebeautiful dresses and shoes with beautiful designs and unique,