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    Besser Pools

    5.0 (1 review)
    Open 8:00 am - 6:00 pm

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    9 years ago

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    Padilla Pools

    Padilla Pools

    4.2
    (5 reviews)

    we just closed our pool with JUAN and crew. Best experience…read more If you need a great pool company please call them. Carol in Copiague Harbor, ny

    im not one to do a review but had a bad experience with Padilla Pools. I scheduled an appointment…read moreto have my pool opened. Received a call the night prior that one of the techs girlfriends was in the hospital delivering the baby and couldn't come to open my pool. Of course, unexpected and understandable; I rescheduled. They never showed up. Had to call and of course was put on the schedule for another day. They came to open and the owner was present with an unskilled worker. There was an issue with my filter as mice got inside and ate the grid system so they couldn't run the filter. Juan took the model information and was gonna look into a price to replace them and a bracket for my stairs. Firstly, the model was incorrect, second he took four days to get back to me with a crazy price. I took out the grids, brought it to my local mom and pop pool store and they installed them and everything for Less than a third of what Padilla pools were going to charge me. Once installed I couldn't get the pool up and running so I called them back as I was told he would come back to start the filter since I paid for that service In the initial open installation. They did come back, couldn't get it started, caused two leaks and stepped on my blower in my shed and broke it. Then had the nerve to charge me almost 200.00. i could see a service travel fee to come back but that half the charge for the original opening! Called the office and she waved it but was gonna have Juan come back to evaluate the leak. She promised she would call me back in 24 hours with a day. It's been almost two weeks no call and no service call for the bracket for the steps. DONT USE THEM. UNRELIABLE!

    Besser Pools - swimmingpools - Updated June 2026

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