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Bertram, TX

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Bertram Hardware & Supply

5.0 (4 reviews)
Closed • 7:00 am - 6:00 pm

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8 years ago

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1 year ago

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4 years ago

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16 years ago

They have just about everything you can think of that you might need from fixing something or getting a gift they are great.

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Budget Blinds of Austin & Hill Country

Budget Blinds of Austin & Hill Country

4.2(28 reviews)
25.1 mi
Free consultations
Locally owned & operated

Every part of my experience with Budget Blinds of Austin was great. I had hired a painting company…read moreto paint my window sills and they spilled paint all over one of the shades. I had to replace that shade which I learned was no longer available. Brooks came, evaluated the situation, researched and found replacements that looked just about the same for a substantial amount lower. I ended up purchasing the 3 blinds for that room and additional blinds for other rooms in the house. A total of 13 blinds in all. She was very clear about the payment structure, the time needed to order and the measurement of EACH window to be sure each one would fit properly. There were no surprises, I was informed of all aspects of what I was signing up for. The blinds came in, in the time expected (3 months) and Ritchie came to my house to install. Ritchie was clearly well versed in his trade. He was meticulous and proficient ; he took pride in doing a good job and making sure I was pleased. When finished we went to each shade to be sure they operated efficiently. He was polite, friendly and professional. Its not enough to have good product which Budget Blinds has - its just as important to take pride and time to deliver the product as planned and expected. Thanks to Ritchie and Brooks and the rest of the team for a great product and job well done.

I was not happy with their team, their communication was poor and their advice on the direction I…read moreshould go with my blinds wasn't great. I ended up with something that I wasn't happy with and no real solution from budget blinds to fix. I will not be using them in the future.

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Budget Blinds of Austin & Hill Country
Budget Blinds of Austin & Hill Country
Budget Blinds of Austin & Hill Country

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The Container Store

The Container Store

3.5(131 reviews)
30.2 mi
•$$$
Certified professionals
Consultations available

This Container Store location is very nice. It's clean and super well-organized. There were so many…read moreoptions. Like I thought I had a plan when I came here, but that went straight out the window. I will definitely be back. Even the clearance section is easy to navigate. I came in on a Friday afternoon and had a lovely time. I feel like everybody working there approached me and asked me if I needed any help. I do plan on coming back. The next time I will be better prepared and I'll bring my husband so I can get his opinion on things. Ok so I dropped a star specifically because when I went to check out, I had to wait in line as there was only one person at the registers. The one person in front of me seemed to be doing multiple transactions, that's all fine and well, but to have all the staff come up to me while I'm shopping and then watch as several of them stand around and see me waiting was pretty annoying. The one who was already at the register had to tell another staff member to check me out. It was weird.

Have you ever done some goofball action and said to yourself what were you thinking? Short answer:…read more1) yes and 2) yes and recently. I was leaving to go out of town at 7 am with a small tote bag. I was about to put it in my trunk until I realized I had left my car keys inside the house. So, I get my keys and then get into my car parked in the drive way. I hear this weird noise, but did not think anything of it. I was semi-awake, so I didn't give it a second thought. When I got halfway to my destination, my hubs calls me and said my clothes and shoes were on the car pavement in front of the house. You guessed it, I drove right over my tote bag. Amazingly, nothing was damaged other than my shoe box. So off I went to the Container Store to buy a plastic shoe box to replace the one I ran over and blasted to smithereens. Did I learn my lesson...absolutely? Don't take a tote!? No. If you are leaving early in the morning pack your things in the trunk the night before.

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The Container Store
The Container Store
The Container Store

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Tri-Supply

Tri-Supply

3.6(17 reviews)
50.1 mi
•$$$

Great salesperson. Quick to answer all emails. Everything is great so far. Purchased a set of Speed…read moreQueen washer and dryer. Hoping their service Dept is as good if we ever need them. Nice Store!

I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

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Tri-Supply
Tri-Supply
Tri-Supply

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Austin Cabinets Direct

Austin Cabinets Direct

4.5(10 reviews)
27.9 mi

I had such a great experience with Austin Cabinets Direct! After a very unfortunate kitchen mishap,…read morea large platter fell off the top of my refrigerator and completely broke the front face of one of my drawers. I was honestly expecting a complicated and expensive fix, but they made the entire process incredibly easy. Their team was responsive, professional, and moved quickly to repair the cabinet. Not only did they fix the damage beautifully, but they also went above and beyond by building me a brand new replacement drawer just in case anything happens again. That level of thoughtfulness and customer care really stood out. The craftsmanship is excellent, everything looks as good as new, and you would never know there was ever any damage. It's clear they take a lot of pride in their work. Highly recommend Austin Cabinets Direct if you're looking for quality work and people who genuinely care about their customers!

Super helpful and nice people to deal with. Although I ended up not going with them, they made…read moresome suggestions that were incorporated into my actual remodel. The only reason I did not choose them was because the 4 week lead time would not fit my schedule. They even tried calling the manufacturer to see about expediting, but they couldn't. Still, if I need cabinets for a future remodel, I'll definitely check with ADC again, this time keeping in mind the lead time for custom cabinets.

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Austin Cabinets Direct
Austin Cabinets Direct
Austin Cabinets Direct

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Bertram Hardware & Supply - hardware - Updated November 2026

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