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    Bertram Hardware & Supply

    5.0 (4 reviews)
    Open 10:00 am - 5:00 pm

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    1 year ago

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    4 years ago

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    8 years ago

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    16 years ago

    They have just about everything you can think of that you might need from fixing something or getting a gift they are great.

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    Budget Blinds of Austin & Hill Country

    Budget Blinds of Austin & Hill Country

    4.2(28 reviews)
    25.1 mi
    Free consultations
    Locally owned & operated

    Every part of my experience with Budget Blinds of Austin was great. I had hired a painting company…read moreto paint my window sills and they spilled paint all over one of the shades. I had to replace that shade which I learned was no longer available. Brooks came, evaluated the situation, researched and found replacements that looked just about the same for a substantial amount lower. I ended up purchasing the 3 blinds for that room and additional blinds for other rooms in the house. A total of 13 blinds in all. She was very clear about the payment structure, the time needed to order and the measurement of EACH window to be sure each one would fit properly. There were no surprises, I was informed of all aspects of what I was signing up for. The blinds came in, in the time expected (3 months) and Ritchie came to my house to install. Ritchie was clearly well versed in his trade. He was meticulous and proficient ; he took pride in doing a good job and making sure I was pleased. When finished we went to each shade to be sure they operated efficiently. He was polite, friendly and professional. Its not enough to have good product which Budget Blinds has - its just as important to take pride and time to deliver the product as planned and expected. Thanks to Ritchie and Brooks and the rest of the team for a great product and job well done.

    I was not happy with their team, their communication was poor and their advice on the direction I…read moreshould go with my blinds wasn't great. I ended up with something that I wasn't happy with and no real solution from budget blinds to fix. I will not be using them in the future.

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    Budget Blinds of Austin & Hill Country
    Budget Blinds of Austin & Hill Country
    Budget Blinds of Austin & Hill Country

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    Tri-Supply

    Tri-Supply

    3.6(16 reviews)
    50.1 mi
    $$$

    I cannot in good conscience recommend Tri Supply to anyone for any reason. Our experience with them…read morewas an absolute nightmare from start to finish, and it's astounding to me that a company can function with this level of incompetence and carelessness. We purchased a $1,300 custom back door from Tri Supply because our home was brand new, and the builder had already used Tri Supply for the existing doors. They had all the specifications and exact measurements, so this should have been a simple transaction. We met with Catherine, who placed the order for us since we wanted to replace our full-length glass back door with one that could accommodate a dog door. The first door arrived a few weeks later. After taking apart our original door, removing all the hardware, and preparing to install the new one, we discovered it was a foot too short. A glaring but forgivable mistake. Catherine apologized, admitted the error, and assured us she would fix it. The incorrect door was picked up the next day, and we waited another week and a half for the replacement. When it arrived, it looked correct, so we once again went through the painstaking process of removing and reinstalling hardware on a nine-foot solid door--only to discover that this one was 3/16 of an inch too wide, making it impossible to fit. Handling and rehanging a massive, heavy door like that is no small task, and the level of frustration we felt cannot be overstated. I am a disabled veteran with back issues so this was a tall order, quite literally. We reached out to Catherine again, stayed polite and patient, and asked for someone to come measure the door properly. Instead, we were told to measure it ourselves, which we reluctantly did. Tri Supply then instructed us to leave the door on our front porch for pickup. It sat there for five days before they finally retrieved it, despite multiple calls from us. Another week and a half passed before the next door arrived. By this point, we were beyond exhausted with the ordeal. This door finally seemed to fit--but it was damaged. It had scratches, scrapes, scuffs, and even footprints on it, as if it had been dragged across concrete and treated with complete disregard. This was the final insult in a process defined by delays, negligence, and incompetence. While the door eventually fit, the entire experience was an infuriating lesson in how a company can fail its customers at every step. Tri Supply demonstrated a shocking lack of professionalism, accountability, and care for both their products and their customers. If you value your time, your money, or your sanity, avoid this company at all costs. Only consider them if you have no other options and are prepared for weeks of frustration, repeated mistakes, and careless handling of your property.

    Ordered 7 pre hung composite doors and it was a big disappointment all round. On the work front,…read morethe quality of milling and glass install was just awful: big gaps between glass and trim, unneeded routing, wrong sills, wrong astragals, way too late. Went there because of the good reviews, but regret the decision. Many thousands of dollars went into fixing up what they delivered. On the service side, Mollie is the point person for them in Austin when it comes to doors. I had read poor reviews about her and unfortunately I can only concur. Would not do business there again.

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    Tri-Supply
    Tri-Supply
    Tri-Supply

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    Austin Cabinets Direct

    Austin Cabinets Direct

    4.5(10 reviews)
    27.9 mi

    I had such a great experience with Austin Cabinets Direct! After a very unfortunate kitchen mishap,…read morea large platter fell off the top of my refrigerator and completely broke the front face of one of my drawers. I was honestly expecting a complicated and expensive fix, but they made the entire process incredibly easy. Their team was responsive, professional, and moved quickly to repair the cabinet. Not only did they fix the damage beautifully, but they also went above and beyond by building me a brand new replacement drawer just in case anything happens again. That level of thoughtfulness and customer care really stood out. The craftsmanship is excellent, everything looks as good as new, and you would never know there was ever any damage. It's clear they take a lot of pride in their work. Highly recommend Austin Cabinets Direct if you're looking for quality work and people who genuinely care about their customers!

    Super helpful and nice people to deal with. Although I ended up not going with them, they made…read moresome suggestions that were incorporated into my actual remodel. The only reason I did not choose them was because the 4 week lead time would not fit my schedule. They even tried calling the manufacturer to see about expediting, but they couldn't. Still, if I need cabinets for a future remodel, I'll definitely check with ADC again, this time keeping in mind the lead time for custom cabinets.

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    Austin Cabinets Direct
    Austin Cabinets Direct
    Austin Cabinets Direct

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    A & A Appliance Leasing - Washer dryer

    A & A Appliance Leasing

    3.6(190 reviews)
    26.1 mi
    $

    I've used this company and their appliances for over a year and have had a very great and super…read moreeasy experience. Even when moving units/locations they've accommodated and been very helpful. Would recommend!

    I am extremely disappointed with how this company handled my account. I had been a customer for…read morealmost a year and was enrolled in auto-pay. Unfortunately, I forgot to update the card on file, which caused my payment to fail. However, at no point did anyone call, email, text, or otherwise notify me that my account was past due. What makes this situation even worse is that I called to schedule a service appointment for my dryer. Nobody mentioned a past-due balance. Nobody said, "We can't service the appliance because of your account status." Instead, they sent someone out, and the technician took the washer and dryer without any warning. It felt like the goal all along was to repossess the appliances rather than give me a fair opportunity to correct the billing issue. If I had known there was a balance due, I would have paid it immediately. Why would I call for a service appointment if I knew my account was delinquent? The lack of communication was unacceptable and felt incredibly deceptive. To make matters worse, the woman I spoke with afterward was incredibly rude. She told me I couldn't speak with anyone else because she was "the only one there." She made dismissive comments such as, "We don't send emails for balances," and even suggested that if they had warned me ahead of time, I would have locked my doors to prevent them from taking the appliances. I found that comment insulting and completely unprofessional. She then put me on hold for nearly 20 minutes, only for me to call back and speak with another employee who was much kinder and more helpful. While they eventually agreed to remove some fees, the damage was already done. After this experience, I chose to pay more and rent from a different company because I refuse to continue giving my money to a business that operates this way. Customer service, communication, and transparency matter, and this company failed on all three. I would not recommend them to anyone.

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    A & A Appliance Leasing
    A & A Appliance Leasing - A hose broke off from THEIR washer and caused this damage in the apt drywall.

    A hose broke off from THEIR washer and caused this damage in the apt drywall.

    A & A Appliance Leasing - Damage to my apt dry wall

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    Damage to my apt dry wall

    Bertram Hardware & Supply - hardware - Updated September 2026

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