Brian S. is a legit plumber. I explained the situation and he took it from there. He diagnosed…read morethe problem(s), and set about fixing them under rather extreme conditions...underneath the sink but very awkward to get to. He came prepared with all the new valves and sink faucet. He did an exemplary job, and made sure everything was up and running before he left.

One of your drivers committed reckless speeding and road racing on Highway 97 eoutg between…read moreSunriver and Bend blazing at 75 to 80 mph then starts tailgating a driver. Very angry driver. 7/21/2026 late afternoon. ​

Very unprofessional! Technician called at 12:30 pm to let me know he was finished early and I was…read morehis last appointment and would be at my house at 1. I let him know i was just getting out of the shower with wet hair and could meet him in the middle at 1:30. He said "THAT IS GOING TO PUT ME IN A BIND." I told him I would get dressed as fast as I could. He showed up at 1:15! He gave us the sales pitch and explained there would be extra costs for installation. When I asked how much he let me know he would just "have to see." I asked if the water test would be able to find chlorine and other chemicals. He said NO only sulfur and other minerals. So I said never mind on that. He also explained there is a quite a bit of maintenance with the system but couldn't provide any amounts for that. After that he then let me know there would be a charge for his visit. At that point, my next appointment was already there waiting for me. I said "wait one minute" and went inside to get a plastic container of tap water. Brought it out and asked that he go ahead and test it since I was paying for it anyway. He said "i need to collect payment TODAY." I said "please ask your wife to send me a link for payment, I need to get with my next appointment. He literally chased me through my yard and said "You will be paying me today!" I said "No, I have a meeting right now but I promise I will pay you." He then literally THREW THE PLASTIC CONTAINER ON THE GROUND and said "i wont be testing your water!" I then called his wife "Angela" to let her know what had happened and before I could explain his behavior she said "WHAT DID YOU DO TO CONTRIBUTE TO HIS AGITATION?" Seriously? I'll be taking my $5000 purchase elsewhere.

Unfortunately, Blue water has changed hands...they charge $90 to "test" water and provide a…read more"consultation." In years past, I provided our water report and was consulted on it. Our HOA changed their system so wanted to go through the process again. In the end I find that the only testing they do is hard water testing. I shared concern for chlorine, the response I got was "you are the first person who has expressed concern for chlorine" when I asked about reverse osmosis, I got a funny look back with the comment "I don't know why people ask for that." When providing the water report which shows high levels of nitrates and halocarbons (from chlorine) for our HOA, they did not know how to read it to tell me if their water filtration system would remove the contaminants listed and directed me to some other company (wrong number provided) that they use for purification equipment...so I'm paying for what consultation? In the end, they reached out to the company on my behalf and was told that to remove the contaminants in my water, reverse osmosis and carbon would be needed. I do not recommend anyone paying for their service if you want anything more than testing of your current water for hardness, iron, and ph? or softened water (for the opportunity to replace your system).

I can highly recommend Faherty's Plumbing & Co.!…read more Cody did a fantastic job replacing corroded fittings, and installed a reverse osmosis unit for me. He also fixed a leaking pipe under the house. Very professional and knowledgeable. Left everything neat and clean.

Jason was very responsive to my inquiry about installing two new toilets and was able to fit us…read moreinto his schedule within just a few days. The work was completed well, and I'm happy with the outcome. When it came time for billing, I was surprised to learn that a second technician had been onsite, as that hadn't been discussed in advance. As a result, the labor cost came in about 2x higher than I expected. To be fair, I live on the second floor of a condo (with elevator access), and the installation was more complex due to the flooring, so I don't question the time or effort involved. To avoid any budget surprises, I would recommend confirming upfront how many technicians will be assigned to the job. Overall, I would work with Jason again and would recommend him to others. UPDATE- I had a small leak with one of the toilets and Jason came out right away to adjust it. He definitely stands behind his work! I originally set the review at 4 stars, but have adjusted it up to 5 stars because of this. Thanks Jason!

I had previously used Renew and was happy with their service! They were at my home replacing my…read moregarbage disposal within 20 minutes of calling! And their quote came in under the other quotes I had received! Still recommend!

We had another plumber come out to repair a leaking bath faucet and was told it wasn't repairable…read more We called Dave at Renew and he had me send pics of the problem so he could review what needed to be done before he came the next day. He ordered the parts and came out and repaired the faucet in a very timely manner. Works great. Also noticed toilet running and replaced flapper as part of his full service!! He also diagnosed our Kohler kitchen sink and replaced a cartridge for us. In addition he said to call Kohler for another part that they will send for free rather than us paying him to do it. Pricing for repairs was reasonable, especially because we thought we were going to have to replace entire faucet in bathtub by tearing out tile to get to controls.

Three years after paying Greg (owner/sole employee of Central Oregon Water) for a "top of the line"…read moreKinetico system, I ultimately abandoned both the system and Central Oregon Water altogether. I switched to a different company and installed an entirely new system at great expense because there were too many ongoing issues with water quality, equipment performance, and customer service with Central Oregon Water/Greg. This was not a decision I made lightly, especially after paying a large amount of money for the Kinetico setup. I spent months trying to address water quality issues that were still present after installing Greg's Kinetico system and adding more equipment on top of what I initially installed. The money I spent on Greg's Kinetico system was a total loss because I had to scrap it and pay for an entirely new system with a different company to finally get good water for me and my family. Throughout the time I worked with Greg, he installed equipment that never resolved the problems he claimed it would fix, failed to properly maintain what he installed, and repeatedly failed to diagnose issues correctly. When problems occurred, he often blamed anything except his own equipment -- including my plumbing and my well -- rather than taking accountability or finding a real solution. For example, he blamed salty water on a lack of water pressure. That turned out to be inaccurate, as he eventually found a broken Kinetico part after I complained multiple times over several months. He also blamed heavy iron intrusion and red iron deposits on fixtures on my plumbing, yet I re-piped the whole house after he installed his filtration system. There are other examples that I won't list in this review to keep it as concise as possible. The new system I switched to eliminated these issues entirely. After switching to a new company and installing their different filtration system, the water quality issues I dealt with for years have been fully resolved. That outcome makes it very clear that the problem was not my plumbing or my well -- it was the Kinetico system and the lack of accurate support/information I was getting from Central Oregon Water. Based on my experience, I strongly recommend avoiding Central Oregon Water and Greg.

Greg was able to remove the sulfur smell from our water and the clarity improved a lotread more

Stay away. We just noticed that the supply lines to the water heater that Ted installed were…read moreleaking. Our new plumber pointed out that Ted had re-used the old flex lines (which were over 20 years old) and the seals in those flex lines were going bad. The water has caused significant corrosion to the inside of the water heater which will significantly shorten its life. Our new plumber recommended taking Ted to court.

I called a couple of plumbers in Redmond that had 5 star ratings - one rejected my call with no…read moreoption for vmail; the other sent me directly to vmail. I called Best & the phone was answered promptly, an appointment was scheduled, he showed up as promised, and he got the job done quickly, efficiently, and at a reasonable price for emergency service. Got the water turned back on, damage mitigated, & peace of mind! Thank you!

Good communication, Stefano was a hard worker with a good eye for detail. Price was reasonable.read more

Scott came to the property to help us find a better solution for our COID weekly irrigation plan…read more He checked out our gates, canals, pumps, sprinkler system and our small bit of land. While we don't have much to work with, but he gave us a better plan to maximize our water rights with less waste. We'll be using Thompson for our irrigation needs going foward.

Our family bought a home in Bend in 2018. The home, built in 1979, needed attention, especially in…read morethe plumbing department. A friend recommended Paul at Rapid Rooter, so we called him to help with the first plumbing problem. Well, all these years later, we've called upon this company for every new plumbing problem. and they have responded promptly, made the needed repair, and at a reasonable cost. Latest visit today, to replace two bathroom sink faucets, and a float valve in one toilet. In and out in two hours, everything works as it should now, and again at a very reasonable cost. What's not to appreciate?!

Fast response and didn't over-charge for an after-hours quick job! Good communication but it took a…read morecouple weeks to bill us.